Customer reviews from brother-usa.com
Brother - CS7000X Computerized Sewing and Quilting Machine
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
64
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
5
100%of customers recommend this product.
(
37 out of
37)
Customer Reviews for Brother - CS7000X Computerized Sewing and Quilting Machine
Customer Rating
1
Not an easy machine
on December 28, 2024
Posted by: JACF
from Florida
Definitely not a machine for beginners. I have been sewing for 60+ years and find this machine very difficult to operate. The owner’s manual is NO help whatsoever, I have had to Utube a lot of things and even then had to watch over & over to get it.
Response from brother-usa.comBy Brother Customer Service, December 30, 2024
Thanks for taking the time to review your experience with the Brother CS7000X. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother CS7000X. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/CS7000X
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quilt Maker
on October 19, 2024
Posted by: Simone
from Texas
I absolutely love this sewing machine. It’s my first sewing machine and perfect to learn make my first quilt
Written by a customer while visiting brother-usa.com
Customer Rating
5
GREAT FOR BEGINNERS Like myself!
on October 14, 2024
Posted by: Juanita
from New Jersey
Love this sewing machine! First one for me ever and very happy with my decision. I did do lots of research and decided on this one because I’m sure in the future I will be using these stitches.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Too Many Instructions
on September 11, 2024
Posted by: Donna
This was my first Brother sewing machine I had purchased. The screwdriver and screw to remove the needle was impossible to do. The instruction booklet was much too involved with the different languages and the quick guide was too busy to follow all the numbered areas to go through. I decided to return this product and buy from a company that I have a sewing machine for many years and have always appreciated the instruction booklets they came with. This machine is not for everyone. Thank you in advance.
Response from brother-usa.comBy Brother Customer Service, September 12, 2024
Thanks for taking the time to review your experience with the Brother CS7000X. We appreciate your feedback. I understand you are planning to return the Brother CS7000X. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/CS7000X
https://www.brother-usa.com/support/CS7000X
Written by a customer while visiting brother-usa.com
Customer Rating
4
Excellent Sewing Machine, But Returned
on August 11, 2024
Posted by: RIJV
I LOVE Brother sewing machines. My old one is 35 years old! I really liked this sewing machine, but quickly realized it was too complex for me. I returned it and ordered a simpler Brother sewing machine. The NEEDLE THREADER on both machines is not easy to use, and the illustration is so small, I could not follow it. Therefore, I manually thread the needle with great difficulty.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice little machine.
on August 3, 2024
Posted by: Diannej
from Milwaukee, Wi
Machine sews good but I have a problem with the needle unthreading. I thread the top and bobbin thread and it’ll sew for awhile and then it’s unthreaded. It’s easy to rethread with the automatic threader but it is annoying.
I use the machine mostly for making teddy bears and it suits my purpose very well.
I use the machine mostly for making teddy bears and it suits my purpose very well.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wonderful machine for all sewists!
on June 4, 2024
Posted by: Elizabeth
from Houston, TX
Nice sewing machine for beginner or experienced. Was able to teach my 9 yo granddaughter how to sew perfect 1/4 in seams for her first quilt. She loved it!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Pros and Cons
on October 12, 2023
Posted by: BLLily
from California
This sewing machine works well and does what it's supposed to do. My observations are mainly subjective. It is light-weight. That can be a plus and and negative. It's good because it's easier to carry. But it has a "chintzy" feel to it. Everything is plastic and it doesn't feel as "solid" as my former machine. Also, every machine makes noise when you sew, but the sounds this one makes is "rickety". Sorry, can't think of another word for it. It's not a solid sewing machine noise. It's higher pitched and sounds like it might fall apart at any minute. But, like I said, so far it does what it is supposed to do. I've made three quilts on it so far and other projects as well. The price was right and, overall, I'm satisfied with my purchase.
Response from brother-usa.comBy Brother Customer Service, October 16, 2023
Thank you for your feedback. We appreciate your comments and will be happy to forward them. If you need any assistance with your Brother CS7000X, please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com