Customer reviews from us.delsey.com
Delsey - Cruise 3.0 28" Large Checked Expandable Spinner - Graphite
Average customer rating
4.2
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
71
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
12
85%of customers recommend this product.
(
69 out of
81)
Customer Reviews for Delsey - Cruise 3.0 28" Large Checked Expandable Spinner - Graphite
Customer Rating
4
Nice suitcase
on May 13, 2026
Posted by: Axel
from US, United States
Everything looks great, but a outside pocket for name and address is missing, in case the suitcase gets lost. Time will tell how everything works out.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
3
Good value but came used with dirty wheels
on April 25, 2026
Posted by: Heather P.
from US, United States
I bought this on clearance with no return allowed. I was aware of that but receiving the item I noticed the inside had been left half zipped which was odd and then looking at the wheels they were clearly dirty - so this was probably used. That being said the spinner itself is attractive and roomy. It replaces another Delsey that went with me on 6 overseas trips and several more trips in the US.
Written by a customer while visiting us.delsey.com
Customer Rating
5
Carryon
on March 26, 2026
Posted by: Dave R.
from US, United States
What is the safest way to remove the paper label that is stuck under the zipper and trim piece on the edge of the carryon luggage without damaging anything?
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
5
Great bag
on February 21, 2026
Posted by: Kellee G.
from US, United States
Love the look, haven’t travelled with it yet but have the carry on size and love it.
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
1
Don’t do it!!!
on January 17, 2026
Posted by: Chassidy H.
from US, United States
I saved up to buy this luggage two years ago and every time I fly with it, it cracks in a new spot. The handle that houses the overweight indicator is also cracked and doesn’t work properly. After the first flight, I only used it for car travel but I decided to buy a cover and try again. The material is awful and the warranty is useless. I’ll be buying fabric/soft-side luggage from here on out.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
4
little smaller than I thought
on December 15, 2025
Posted by: Ty B.
from US, United States
I was trying to match the size of my older one and this was supposed to be the same size and it was a little smaller and than if i would have went with the larger one it would have been too big
I would recommend this to a friend!
Written by a customer while visiting us.delsey.com
Customer Rating
2
Great except for wheels
on November 25, 2025
Posted by: Mesha
from US, United States
Within the first 4months of purchase one of the wheels, where it connects to the suitcase, had separated from the suitcase. As long as I didn't hit any bumps and/or the wheel doesn't get stuck it would still roll around. After about a year two of the wheels are like this. Was hoping for a sturdier/more reliable suitcase.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com
Customer Rating
1
Don't Buy
on September 7, 2025
Posted by: Madeline M.
from US, United States
If I could give this suitcase zero stars, I would. I purchased another suitcase from the Cruise line a few years ago and it was great. I thought this suitcase would be of the same quality, but I was extremely disappointed. The polycarbonate is thin and feels very weak. The zippers seem flimsily stitched into the suitcase and the handles buckle the body of the suitcase so much when you lift it that I know it will fall apart after the baggage handlers throw it around. I bought extra luggage straps to try and prevent this suitcase from falling apart and emptying the contents once the baggage handlers get their hands on it. Despite the protective cover on the suitcase, it was already scratched when I received it. Beyond disappointed considering the price.
No, I would not recommend this to a friend.
Written by a customer while visiting us.delsey.com