Customer reviews from brother-usa.com
Brother - CP100X 100-Stitch Computerized Sewing Machine
Average customer rating
4.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
66
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
5
100%of customers recommend this product.
(
34 out of
34)
Customer Reviews for Brother - CP100X 100-Stitch Computerized Sewing Machine
Customer Rating
3
Bobbin Winding
on December 11, 2024
Posted by: Jan C
from Marion, IN
Winding a bobbin is extremely frustrating. My starting thread ALWAYS comes unraveled as the bobbin is filling up. Which then gets tangled with the thread being loaded. I've I wasted so much thread because of this.
Response from brother-usa.comBy Brother Customer Service, December 12, 2024
Thanks for taking the time to review your experience with the Brother CP100X. We appreciate your feedback. I’m sorry to hear that you are having winding bobbin and jamming Thread issues with the Brother CP100X. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/183105
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/186541
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/CP100X
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/183105
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/186541
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/CP100X
Written by a customer while visiting brother-usa.com
Customer Rating
5
It's fantastic!
on December 2, 2024
Posted by: AliTheCat
This is my first computerized machine and I am in love! It's so cool to be able to move the needle position and it's so easy to use. I love how I can see my bobbin also. I am extremely happy over moving the needle. Lately I have been doing a lot of shirring. Because I am able to move the needle, I can do my shirring evenly without having to mark the lines. It's amazing to now how a machine that can do everything that I needed 2 machines for.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Too light
on September 7, 2024
Posted by: Donna
It is real nice. Only complaint I have is it’s too light. If I lean on it just a bit it tips. If I had known they still made metal machines I would have bought one. The all plastic are just way too light. Picking it up is great but the metal heavier ones are better.
Written by a customer while visiting brother-usa.com
Customer Rating
5
A very good choice
on August 29, 2024
Posted by: Butter Bean
from Alabama
Love mine! So far, its worked for every and any thing ive wabted to make. So glad i chose this sewing machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice lightweight machine!
on July 26, 2024
Posted by: Anonymous
Great machine! I was looking for a lighter machine that was portable and yet would handle the quilting. Its perfect! I like it so much that I pulled it out at home to complete a whole quilt from piecing to binding!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great machine
on May 25, 2024
Posted by: Anonymous
from Spring Hill, FL
I have only one complaint about my new sewing machine. I have arthritis in my hands and it is very difficult to thread machine especially the #6 before you thread the needle and it is difficult to get the Bobbin in and out. The needle threader is a life saver. Otherwise I love my new machine. I would recommend this machine to anyone looking for a great sewing machine. My last sewing machine was a Brother CS6000. I retired it after 10 years but I am keeping it as a back up. Thank you for making great sewing machines.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Sewing Machine
on May 20, 2024
Posted by: Terry Green
Love this, the ease of use,, size of work area. The machine works very well. I love it.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Cpx100 brother sewing machine
on October 27, 2023
Posted by: Sally
Don’t buy, worse machine I have ever owned, tension issues.
Response from brother-usa.comBy Brother Customer Service, October 30, 2023
We are sorry to hear that there are tension issues with your Brother CP100X. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/55151
If you are still experiencing tension issues, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/55151
If you are still experiencing tension issues, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com