Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
35
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
46 out of
61)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
5
Solid Performer
on August 22, 2016
Posted by: Frederick V
from Atlanta, GA
I received a free sample of the new Canon Maxify MB5420 to test and write a review about. Overall, the new Canon MB5420 is a solid machine. It was very easy to get out of the box and set up. I had the machine hooked up on my WiFi network in less than 10 minutes. The wireless print features are great, and now I can print from my iPad and iPhone with a few simple clicks. The printer touchscreen works great and is easy to understand and use. The print quality is very good for an Ink Jet, and event printed photos from my iPhone with great quality. One thing I would like Canon to improve in the next software release, is the signal strength of the WiFi, and speed to takes to connect to the WiFi network when turning on.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Quiet, fast, effective and connects to all devices
on August 20, 2016
Posted by: Laura K
from Boston, MA, United States
I received this printer for free for providing an open and honest review of the product. Here are my independent opinions below.
A huge pro was that the installation was pretty easy. What really helped was the step-by-step instructions with clear pictures included. These pictures clearly marked (step 1, step 2, step 3, etc.) were a savior as I’m not really tech or equipment savvy. The included cartridges were mildly tricky to install in that they needed the correct placement and alignment and then a slight push to get them in right.
One con was that connecting the printer via wireless to my laptop (a MacBook Air) did take a few tries. It didn’t work the first few times I tried to connect wirelessly. After about 4 attempts it finally worked.
Another pro is the fast, high quality printing. Everything is crystal clear and the colors are vibrant. It’s also easy to print double sided and save paper this way.
Another con is that the 2 printer trays sit a bit outside of the printer border (see attached pic), and this means the entire thing takes up a bit more space than I would like. In other words, the 2 printer trays sit about 2.5 inches from the body of the printer itself.
Scanning things can be a bit confusing at first. You have to look at all the options and different ways of scanning such as: one sided, two sided, scan everything into one PDF or into multiple and separate PDFs, etc. It can be a bit overwhelming but once you understand all the functionality of the scanner feature it’s a breeze. I like having all the options such as what format I want to scan to, including everything scanned in a single document, PDF or picture, etc. The scanning goes really fast and the PDFs are great quality.
The printer itself is rather quiet. I`ve had other printers that make such a racket when scanning or printing, but this Canon is rather quiet.
Finally, I love that I can connect this printer to all my devices. I’ve connected it wireless to my laptop (Mac), my phone (iPhone) and my iPad. This process did take a while and I had to keep retrying a few times before the connections were finally established, but now that is set up and there’s no need to try again or troubleshoot anymore. Overall I recommend this printer for home or office use.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Fast Machine
on August 20, 2016
Posted by: Kyle S
from Allen, TX
Last Friday I received a free sample of the Cannon Maxify MG5420 printer in the mail, in exchange for me testing the product and writing an honest review. At first I thought, this printer is going to be way too big for my apartment. We have no place to put a full size all in one office printer in our two bedroom apartment. Sunday I opened the box and pulled the printer out. It definitely was larger than any home printer I had ever owned and looked like something I would see in a home office or even at my work place. On Monday evening, I plugged the printer in with one power cord, easily and quickly installed the four ink cartridges, loaded paper in both trays and then followed the onscreen/touch screen commands to finish initialization of the all in one printer. Everything was done in about 20 minutes. It took me another five minutes to connect my iPhone 6S to the printer via wifi and I was soon laying on the couch printing worksheets for my wife, who homeschooles our son. I also pulled up several emails with attachments and quickly printed these documents. I brought up some photos from my phone and printed them and I found some cool photos of the 2016 El Camino and printed them right from my phone to the printer for my son.
I am amazed at the speed and simplicity of this awesome printer. Super easy to set up and it prints lighting fast. Color and B/W prints look much better than the lazer copies I normally print at my office. It makes copies very easily and can also scan documents and send to emails that you can easily enter the address for. You can also scan to a USB drive which is nice and convenient.
One of the most important things to me was of course the cost of the replacement ink cartridges. It's been years since I've had a home printer so my knowledge of how much they would cost was pure ignorance. I looked them up and felt like the prices were very average based on the estimated quality of prints Cannon boasts these cartridges will print. I then asked a coworker what his home printer cartridges cost and how many prints he normally gets and that made me feel like Cannon has their cartridges for the Maxify MG5420 priced very well.
The only complaint I have or improvement I'd love to see take place is the ability to print, copy, or scan 11"x17" prints. If it could produce and support this size of print, I'd be completely sold on this machine. Nevertheless, my wife is totally in love with it and thinks it's a fantastic product. I had originally told my father-in-law that I had a new printer to give to him as he works out of a home office and it would be perfect for him. Now, I'm not so sure he's going to get it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great Product for Home Office or Small Business
on August 19, 2016
Posted by: AntwanettM
from Plano, TX, United States
Dear Consumer,
In exchange for my opinion/agreeing to write a product review, I received the Canon Printer - MAXIFY MG5420 FREE OF CHARGE, shipped directly to my home. Overall, this is a great, high-quality product. Set-up was simple and it has all of the features necessary to function in a home office or small business. Due to the fact that more and more people are working remotely, home office equipment and furniture becomes a part of the home décor. I`ve often wondered if products such as this could be made available in colors other than black. The only other improvement I would make is to decrease the size of the machine to fit in smaller spaces.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great wireless printer!
on August 18, 2016
Posted by: Childress45
from Smithville, MO, United States
I received a free sample in exchange for writing a review. This printer was fairly easy to set up. Having to expand the tray for the paper to fit was a little confusing. The ink cartridges were super easy to install. I've never had a photo printing printer, so I thought this was cool to be able to print on. I printed a vacation pic straight from my phone! Love the wireless component. This will also make it easy for my kids to print out things needed for college classes.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great printer at a great price!
on August 18, 2016
Posted by: notary lady
from Yonkers, NY
I love this printer!!! Even though I was sent a free sample to use for this review this printer is FABULOUS!!! The canon MAXIFY mb5420 is a sturdy yet lightweight all-in-one home office printer with the capability to print out pictures as well. It holds lots of paper (2 trays of 250 sheets each), it faxes, scans, copies and prints as well.
The automatic document feeder even scans both sides of the paper (if it is two-sided) at the same time which is AWESOME because it saves time, paper and money. As I work from home on a p/t basis a Notary Public this printer is a big plus for me!! Now I can notarize for the public and keep copies for my records as well. Plus being that this printer faxes I am now able to offer faxing (for a modest fee) as well. Assembly was quite simple, just a few things to slip into place and I was off and running! Printing is fast, and the output of my prints and/or copies is very clear and sharp. The best thing about this printer is that it is Wi-Fi capable...which I already have in my home anyway so all I had to do was set it up and by its being wireless I was able to eliminate the use of more wires, usb cables, etc. The Maxify exceeded my expectations because of the capacity of the amount of paper it holds and the fact that it can be hooked up very easily if you have WE-Fi access. But the best feature about this printer is that it can print from compatible Android devices. I use my mobile phone for everything (business as well as personal) so having the ability to print from my mobile phone is EXTREMELY an advantage to me. I would ABSOLUTELY recommend this printer to my family, friends and co-workers who do work from home because for the reasonable price paid for this printer you get lots of great features and services in a compact printer.
The automatic document feeder even scans both sides of the paper (if it is two-sided) at the same time which is AWESOME because it saves time, paper and money. As I work from home on a p/t basis a Notary Public this printer is a big plus for me!! Now I can notarize for the public and keep copies for my records as well. Plus being that this printer faxes I am now able to offer faxing (for a modest fee) as well. Assembly was quite simple, just a few things to slip into place and I was off and running! Printing is fast, and the output of my prints and/or copies is very clear and sharp. The best thing about this printer is that it is Wi-Fi capable...which I already have in my home anyway so all I had to do was set it up and by its being wireless I was able to eliminate the use of more wires, usb cables, etc. The Maxify exceeded my expectations because of the capacity of the amount of paper it holds and the fact that it can be hooked up very easily if you have WE-Fi access. But the best feature about this printer is that it can print from compatible Android devices. I use my mobile phone for everything (business as well as personal) so having the ability to print from my mobile phone is EXTREMELY an advantage to me. I would ABSOLUTELY recommend this printer to my family, friends and co-workers who do work from home because for the reasonable price paid for this printer you get lots of great features and services in a compact printer.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great Home Office Printer
on August 17, 2016
Posted by: Johnathan A
from Montgomery, AL, United States
First and foremost, I would like to say that I received this printer in exchange for agreeing to write a non-bias review. I have never used a Canon printer before. I have always found myself sticking with other printers. However, when I came across the Canon Maxify MB5420 with claimed better output quality than other wireless small office all-in-one printers, I simply could not pass up the opportunity to try this printer out. I was pleasantly surprised by how easy this printer was to set up. When you first take it out of you will note that it has a little weight to it, but is somewhat comparable to other like-printers. They pack and tape it unbelievably well; it takes a few minutes to find and pull off all the taped points. The next thing you notice is that they have thorough warning sheets and pretty detailed setup instructions. I had the instruction manual open, but everything was as simple as 1-2-3. This printer has two 250-sheet trays for a standard capacity of 500 pages. For scanning, you will notice that it also has a 50-sheet automatic document feeder (ADF) that scans both sides of your paper.
What impressed me the most was how easy it was to connect the printer up to my home WiFi. I simply entered my password using the number keys on the printer, and I was off to the races! Another neat little feature is the mobile printing option. I was able to download the Canon Print app, and the connection was simple as flipping a light switch. I was able to print immediately from both my Samsung Phone and my Acer tablet. From the printer itself, you can access the Maxify Cloud Link-which let you print from online sources and upload directly to Google Drive. Did I mention that you can also use the printer via Google Cloud Print? This neat little function allows you to send documents from 'ANY' Web-connected computers, smartphones, and devices. I was able to test this feature by sending a copy of an email to my home printer. To my surprise was the quality of prints coming out on the paper. As grad school starts to ramp up, I've been busy prepping and preparing lesson plans for the classes I teach. I was printing out all sorts of resources and materials for my class, so I can say I have had a chance to put this printer through the ringer. Every time, the print produce quality prints on a consistent basis. Consistency is what will win me over time after time. Also, another neat little feature is the automatic double-sided printing feature. I've yet to experience any paper jams. I am, however, interested to see how long the ink lasts being both a professor and small-business owner. Instead of printing papers at the office, I can now bring work home and print out all of my students' papers at home using my new Canon MAXIFY MB5420 printer. The printer has surpassed all of my expectations. Thanks Canon for producing a quality small office printer.
What impressed me the most was how easy it was to connect the printer up to my home WiFi. I simply entered my password using the number keys on the printer, and I was off to the races! Another neat little feature is the mobile printing option. I was able to download the Canon Print app, and the connection was simple as flipping a light switch. I was able to print immediately from both my Samsung Phone and my Acer tablet. From the printer itself, you can access the Maxify Cloud Link-which let you print from online sources and upload directly to Google Drive. Did I mention that you can also use the printer via Google Cloud Print? This neat little function allows you to send documents from 'ANY' Web-connected computers, smartphones, and devices. I was able to test this feature by sending a copy of an email to my home printer. To my surprise was the quality of prints coming out on the paper. As grad school starts to ramp up, I've been busy prepping and preparing lesson plans for the classes I teach. I was printing out all sorts of resources and materials for my class, so I can say I have had a chance to put this printer through the ringer. Every time, the print produce quality prints on a consistent basis. Consistency is what will win me over time after time. Also, another neat little feature is the automatic double-sided printing feature. I've yet to experience any paper jams. I am, however, interested to see how long the ink lasts being both a professor and small-business owner. Instead of printing papers at the office, I can now bring work home and print out all of my students' papers at home using my new Canon MAXIFY MB5420 printer. The printer has surpassed all of my expectations. Thanks Canon for producing a quality small office printer.
Overall - It is an excellent choice for anyone looking to purchase a small office inkjet all-in-one printer with fantastic output quality, and a generous paper capacity.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Quiet printer
on August 17, 2016
Posted by: bamtow
from Kansas City, MO, United States
I received a free sample of this printer to review and was truly impressed with the ease it was to set up and use. It was quiet when printing, holds a good deal of paper, and easy to switch from task to task. My only complaint is that it is on the tall side, but since it holds more paper that maybe why it is so large. It is so far a good machine that prints cleanly and quickly.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com