Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
35
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
46 out of
61)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Posted by: Sandie167
from Central Texas
Verified Purchase:Yes
A great 3-1 combo. The fax function now becoming obsolete with communications by cell rather than landline.
Crisp printing in color and black & white. Do love this printer.
Crisp printing in color and black & white. Do love this printer.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
many issues with this new printer; must turn on&off before each use
on March 2, 2026
Posted by: goldstein
from dallas, tx
Verified Purchase:Yes
probably so much better equipment than this machine
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: RayJ
from Reno
Verified Purchase:Yes
A wonderful product with excellent tech support. Thanks
Written by a customer while visiting usa.canon.com
Posted by: Raemey
from Colorado Springs, CO
Verified Purchase:Yes
Ken was wonderfully patient, kind, and professional.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: SteveIzHere
from New York
Verified Purchase:Yes
This is the second tech agent that couldn't help me with the OCR software that is included with my Canon Printer. I felt like the two issues I had were not taking seriously. I'm very disappointed with Tech Support.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Old software no longer works
on June 2, 2023
Posted by: Joe cert
from Tenn
While the printer has held up software that ties it to devices has not been updated. It no longer prints from android because the CA certificate self signed for the device is not acceptable to Android devices when installed . Even manually installed. The encryption of the self signed cert is too old.
Written by a customer while visiting usa.canon.com
Customer Rating
1
No Parts can be purchased for this printer! DO NOT BUY!!!
on April 19, 2023
Posted by: AXTrini
I own a MB5420, it's just over one year old. The logic board just went in the printer and CANON just told me that they don't sell the parts for this printer even though they are still making and selling the printer!! I used to be a big CANON fan!! NO MORE!!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
One Major Flaw
on February 16, 2022
Posted by: Allan17
from Massachusetts
Overall, I'm happy with the printer. It does a nice job scanning documents and pictures and does a good job printing documents. It does have one major flaw, however, It does not have a setting for printing in draft mode. The only options are high and standard. I am a writer and prefer to print my drafts in draft mode to save ink. If I had known this did not have a draft mode I would not have bought it.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com