Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
34
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
45 out of
60)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
4
Perfect for the World We Live In!
on August 30, 2016
Posted by: Melissa N
from Teaneck, NJ, United States
I received a free Canon Maxify MB5420 sample printer in exchange for writing a review for the product. Overall, I was very happy with the product! The printer itself prints fast and prints well. The ink cartridges are small, and not bulky, like most office cartridges I deal with. My favorite feature is that it has AirDrop; meaning you can use the printer wirelessly! As long as it is connected to the same Wifi as your device (smartphone or tablet), one can send anything to print directly from your device to the specific printer mentioned (my, how far we have come with technology)! You can also plug it in via USB, or ethernet and print as well. It was quite easy to assemble, only taking about 15 minutes in total (and that is with reading instructions); the only difficulty I ran into was inserting the cartridges with the initial set up, because I did not have it pushed in all the way. However, a little notice on the screen popped up, informing me that it was not properly placed. The screen on the front is touch screen. The product itself was slightly heavy (weight could be improved). Another feature I did not see that I would like it to have is a "sleep mode/energy saver mode." The only feature I was not a fan of (besides the weight), was that the adjustable tray that holds the paper has to protrude out, and not slide back into place. I fear that if people hit into that, they may damage their printer in the future. Regardless, the pros outweigh the cons when it comes to this product, and bottom line: I`m recommending to family and friends for the fast, well done printing job, and AirDrop feature!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Quiet, fast, effective and connects to all devices
on August 20, 2016
Posted by: Laura K
from Boston, MA, United States
I received this printer for free for providing an open and honest review of the product. Here are my independent opinions below.
A huge pro was that the installation was pretty easy. What really helped was the step-by-step instructions with clear pictures included. These pictures clearly marked (step 1, step 2, step 3, etc.) were a savior as I’m not really tech or equipment savvy. The included cartridges were mildly tricky to install in that they needed the correct placement and alignment and then a slight push to get them in right.
One con was that connecting the printer via wireless to my laptop (a MacBook Air) did take a few tries. It didn’t work the first few times I tried to connect wirelessly. After about 4 attempts it finally worked.
Another pro is the fast, high quality printing. Everything is crystal clear and the colors are vibrant. It’s also easy to print double sided and save paper this way.
Another con is that the 2 printer trays sit a bit outside of the printer border (see attached pic), and this means the entire thing takes up a bit more space than I would like. In other words, the 2 printer trays sit about 2.5 inches from the body of the printer itself.
Scanning things can be a bit confusing at first. You have to look at all the options and different ways of scanning such as: one sided, two sided, scan everything into one PDF or into multiple and separate PDFs, etc. It can be a bit overwhelming but once you understand all the functionality of the scanner feature it’s a breeze. I like having all the options such as what format I want to scan to, including everything scanned in a single document, PDF or picture, etc. The scanning goes really fast and the PDFs are great quality.
The printer itself is rather quiet. I`ve had other printers that make such a racket when scanning or printing, but this Canon is rather quiet.
Finally, I love that I can connect this printer to all my devices. I’ve connected it wireless to my laptop (Mac), my phone (iPhone) and my iPad. This process did take a while and I had to keep retrying a few times before the connections were finally established, but now that is set up and there’s no need to try again or troubleshoot anymore. Overall I recommend this printer for home or office use.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: cool papa brad
from Pearl River, Louisiana
Verified Purchase:Yes
Perfect for my new home office and intended use for my volunteering and Veterans programs.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great Product for Home Office or Small Business
on August 19, 2016
Posted by: AntwanettM
from Plano, TX, United States
Dear Consumer,
In exchange for my opinion/agreeing to write a product review, I received the Canon Printer - MAXIFY MG5420 FREE OF CHARGE, shipped directly to my home. Overall, this is a great, high-quality product. Set-up was simple and it has all of the features necessary to function in a home office or small business. Due to the fact that more and more people are working remotely, home office equipment and furniture becomes a part of the home décor. I`ve often wondered if products such as this could be made available in colors other than black. The only other improvement I would make is to decrease the size of the machine to fit in smaller spaces.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy to use with great features
on August 22, 2016
Posted by: JanetB
from Kimberton, PA, United States
We received this printer for free in exchange for using it for several weeks and giving our honest opinion about it.
The first thing that was impressive was the thoughtful packaging. The plastic wrapping had built in handles so the printer would be lifted out with having to tip the box.
The printer was simple to connect and set up. The software installation from a CD was straightforward and went smoothly.
We really like the automatic on/off feature so we don`t have to go make sure it is on then turn it off again to save power.
The ability to scan to a USB drive is convenient.
It has the ability to scan two sided documents without flipping them which is a great feature.
We were impressed with the quality of photo prints. They were crisp and true to color.
I would highly recommend this printer for a home office or business that does not need high volume scanning as it isn`t terribly fast when it scans, but it has every feature you could want and the printing is speedy.
The first thing that was impressive was the thoughtful packaging. The plastic wrapping had built in handles so the printer would be lifted out with having to tip the box.
The printer was simple to connect and set up. The software installation from a CD was straightforward and went smoothly.
We really like the automatic on/off feature so we don`t have to go make sure it is on then turn it off again to save power.
The ability to scan to a USB drive is convenient.
It has the ability to scan two sided documents without flipping them which is a great feature.
We were impressed with the quality of photo prints. They were crisp and true to color.
I would highly recommend this printer for a home office or business that does not need high volume scanning as it isn`t terribly fast when it scans, but it has every feature you could want and the printing is speedy.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
the canon mb5420
on September 8, 2016
Posted by: pdb
from Lindenhurst, NY, United States
I received for free the Canon MB5420 on August 15 for evaluation. I unpacked it and set it up right away. There was no real assembly needed, so setting it up was easy. I used all the features of the printer a great deal. . In most cases it met or exceeded my expectations. The print, and scan features performed great, and I was impressed on the speed and quality. The Fax print out was also good quality. The only problem I had was with coping. The quality was good, but it was somewhat slow. It took several minutes to make a copy. The overall quality was very excellent, and I would recommend this printer to a friend or Family member.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Printing Powerhouse...
on August 22, 2016
Posted by: Jaime D
from Chicago, IL, United States
I received this free Cannon Printer Sample to review, I was very impressed with the speed and picture print quality this device provided. This stand alone work force is great for anyone starting a small business, or for professional home use. Installation was a breeze; connecting multiple devices for printing was also simple and easy. Mobile printing was my favorite, and with the volume of printing this ink source was adequately enough for my personal use. Overall I give this unit 5 stars.
Jaime D.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
High Quality and Feature-Rich
on August 24, 2016
Posted by: LoriH
from St. Louis, MO, United States
I received a free sample of this printer for review and overall, I love it. Out of the box the Canon Maxify MB5420 is sleek and beautiful in a high gloss black finish and super easy to assemble and setup. It provides numerous printing features that I have been looking for in an all-in-one color printer that is great for small business as well as busy home use: 500 sheet capacity printing and 50 sheet ADF capacity scanner with the ability to print to multiple print sizes including A4, and label and envelope printing. It has Duplex print, fast first page print, scan, fax, and my favorite features - wireless capable, Mobile device printing including AirPrint, and Cloud printing from Google and Microsoft (which I love). Fast printing at 6 seconds for black only pages and 7 seconds for color which is hardly noticeable between the two. My old color printer takes twice as long to print color pages than black only so this is a big improvement for me. It has a big 3.5" touch LCD that is easy on the eyes to read and select the different options. I also like the fact that Canon services and Support is 100% US-based, keeping jobs in the USA as well as helping to assure that I will be able to understand the person on the other side of the line. A couple of things that could be improved upon is that I think the 2 foot cord is too short. I would have liked to see a 5-6 foot cord as I have a desk that the Printer cord needs to go behind to reach the power outlet requiring an extension cord. Also, although I like the fact that they have video tutorials online as well as the manual, it would have been nice to see a manual or feature tutorial included with the printer besides just the Getting Started 1 & 2 quickstep instructions. However, these are minor annoyances at best and do not take anything away from this feature-rich printer. I highly recommend this high-quality printer for its capabilities and ease of installation.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com