Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9 out of 5
3.9
(64 Reviews)
Open Ratings Snapshot
Rating breakdown 64 reviews
5 Stars
35
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product. 
(
46 out of 61
)
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Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
5 out of 5
5
My canon maxify mb5420
on August 29, 2016
Posted by: James B
from Wilmington,NC
I really enjoy my canon Maxify MB5420 for the past three weeks and loving it . Don't have to change the paper as often as i had before .Got it for free and that make it even better , but even if i had to pay for it i feel it is something great to have , still learning how to use everything on it but will learn as time go by. I think it was great for canon to give me this chance to test out this canon and really THANKS t hem for letting me get this chance going to enjoy Thanks again .
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
I absolutely love it!
on August 28, 2016
Posted by: David W
from Manhattan, NY, United States
I acquired the MB5420 Maxify as a free sample without knowing a thing about it other than it was a Canon printer; I absolutely love it! I am an attorney and have great need to produce and print high quality legal documents.
Straight from the box, I felt that there was something very special about the MB5420, it required no assembly other than loading its ink cartridges, which was easy to do. The machine is extremely well built and has the look and feel of a very high-end piece of office equipment. It holds a total of 500 sheets of paper in two paper trays with intuitive paper installation. Canon MB5420 can be used with a computer, a tablet, a smartphone with cloud services, or just a USB stick. The printer is wireless, yet can be hardwired to a router or to an individual computer, but the set-up is so easy that I opted for wireless, both with my phone and laptop. A PC will need Windows 7 or higher and a Mac will need OS 10.8 or higher, though my Mac, running 10.7.5 Lion, installed a driver and then used Airprint for wireless printing; everything works, so I am not upgrading to 10.8 anytime soon. I used my Samsung Galaxy Note Edge phone and was so impressed with the Canon app that I almost didn’t try it on my laptop.
A printer is only as good as the product it produces; print quality is all-important to me. I have never come across an inkjet printer that could compare to a laser printer, but I must say that the Canon MB5420 comes very, very close, in fact, it comes close enough that I shall never hesitate to print a letter to a judge or other important person using it.
As far as color printing goes, it is amazing. I downloaded a scan of a watercolor painting of the gorgeous river that flows less than 500 feet from my childhood home in Massachusetts, which has overlooked that river since 1880. I printed the picture directly from my Android phone using the Canon app. The app allowed me to properly size the picture before printing. I hit the print button and the result literally stunned me --- The print looked as if the artist had just finished the painting and I was looking at her work from over a century ago. Right down to the look and texture of the coldpress watercolor paper.
I scanned 49 pages at once, some of them double-sided, and the auto scanner did everything, automatic feed, double sided scanning when necessary and it placed the originals nicely back together in a tray. The scans went directly to my USB, though they could have gone to either my phone or laptop. You can adjust the quality of the scans, but even on the lowest setting, the scans look great and show no signs of image degradation even with type sizes as small as 6 or 8 points. Scanning is fairly quick, a lot faster than I would have imagined. Copying is a pleasure.
The MB5420 can also print from the cloud using Google or Canon cloud services; it can access Dropbox or Google Drive and print PDF files stored there.
I rate Canon MB5420 a perfect 5 out of 5 stars. There is nothing that I don’t like about it. I did not use it as a fax machine, but I am confident that that feature is as good as the rest.
David W., Esq.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Great Print Quality!
on August 27, 2016
Posted by: Cathy C
from Cumming, GA
I was given this printer in exchange for my honest review and have been using it for almost 2 weeks. I love its versatility and excellent print quality!
Setup was easy and quick. The detailed “Getting Started” instructions were easy to follow and accurate. I had no problems getting the printer installed and connected to my WiFi network. Connecting to my Windows 10 laptop was quick and straightforward via the http://canon.com/ijsetup link.
Setup from my iPhone took less than 5 minutes, including the time required to find, download and install the Canon Print app from the App Store. Printing photos directly from my iPhone is quick and easy! I’ve printed color 4x6” photos on glossy photo paper and the color reproduction and clarity was excellent.

The two print trays hold a total of 500 pages of paper and are adjustable for a wide variety of paper sizes, including legal. The black and white or color print quality is comparable to laser printing.
The printer supports two-sided printing and scanning. The scan function supports scanning to PC, email or flash drive and scans quickly with high resolution.
The printer has a “quiet mode” which reduces the device’s operating noise, making it comparable to a smaller inkjet printer.
The only minor issue that I encountered was with the ink cartridge installation process. This printer will not release an ink cartridge until the printer determines that it is empty. Upon initial installation, the printer indicated that one of the cartridges was not installed correctly. It was snapped in place and could not be released because it was full. I had to re-boot the printer for it to acknowledge that the ink cartridge was properly installed.
The expected page yield of the printer cartridges makes them an economical alternative to those used by many other inkjet printers.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Best Printer I've personally used
on August 26, 2016
Posted by: JosephL
from L A, CA, United States
I really like this Printer for the most part, but there was some room for improvement for sure. I will say that I was mailed a free printer to test out and use, for this review, but assure you my review is legit and real.
There's several things it does great. My fave is the speed of printing, its the fastest printer I've ever used. There was putting together of parts and it took up some time and was a bit annoying, but it was pretty easy overall. It definitely met what i expected, and as i said earlier, was the most high quality printer I've personally used, due to the speed and accuracy of the printing and the wifi capability. One thing that i'd like improved is more ease of how to set up the printer to be the main printer in my air printing computer capability. There wasn't clear instructions on how to delete the old printer. So now I have 2 printers in there and always have to toggle to this new one. It's not ideal. I'd for sure recommend this to anyone that needs a fast and high quality printer. Overall, I'd say this printer deserves a high star rating and is ideal for home and business use too!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Great product!
on August 26, 2016
Posted by: Alise
from Springfield, MO, United States
I received a free sample of this Canon printer to review and so far I have loved it. The speed of the printing is quick and the quality is great! I have printed a couple of photos and the quality is better than with past printers I have used. I really like that the paper capacity is 500 since opening a pack of paper and not being able to fit it all in the printer at once can be inconvenient at my home. I love all of the features it has available, and how it meets my needs. As a student I need the scanning, faxing and printing capabilities, as a parent with a child in school it is nice to be able to print directly from my laptop through the wifi connection, as a homemaker it is nice to be able to scan recipes to friends or print them off quickly.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
4-in-1 printer, great for home office
on August 26, 2016
Posted by: Michelle K
from New York, NY, United States
As somebody who is moderately tech savvy, I found the Canon MAXIFY MB5420 fairly intuitive and easy to use. I work from home quite often and because there are many days that I am not in the office, it is super useful for me to have a wireless printer in my apartment to use as needed.
Set Up: The set up manual included was pretty easy to follow. I was able to both a) set up the printer parts (ink, paper, etc.) b) configure the printer (connect to WiFi, hard wire into my computer, etc.) without any issues. There are also online demos included if you need a bit more of instruction on how to configure the printer.
Printer/Scanner/Copier: Because I don`t have a home phone line in my apartment, the only functionality I did not get a chance to use was the fax. I loved the fact that I could print from my laptop AND my phone over WiFi - this was one of the most straightforward parts of the MAXIFY MB5420. In order to print on your phone, you need to download the Canon App which was very simple. Within a matter of seconds of clicking `print` either on my iPhone or laptop, my documents were printing. I found the time-to-print to be average compared to other printers in the marketplace. Using the scanner/copier was simple as well - I am required to sign documents quite often as part of my job and used this feature quite often to scan myself signed copies of contracts.
Overall, I think that the Canon MAXIFY MB5420 is a great addition to either a home office or for somebody who works from home often. The 4-in-1 (printer, scanner, copier, fax) capabilities are straight forward and for the price are a great deal.
I received this product in exchange for a fair and honest review.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Excellent printer!
on August 25, 2016
Posted by: Barbara K
from Wylie, TX, United States
I first must state that I received a free sample of this printer to review. The printer was easy to put together and install. It is very fast and quiet while it is running compared to others that I have had. One of the features that I like is that you can print from your phone with a free app on the Apple phone. It has the capability to fax, scan, print and copy in color. It is like a full printer but fits in a small space. I have used all the different features and the print quality is great. I priced the refill ink cartridges and found them to be less expensive than other printers that I have used. This printer meets all of my expectations since it is easy to use and user friendly. I will recommend this printer to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Top Of The Line!
on August 25, 2016
Posted by: Indy L
from Dallas, TX, United States
I received the Canon Printer - MAXIFY MB5420 free of charge to give an honest review.
The printer is amazing. Specs include:
- Wireless & Mobile Printing (Color or Black/White)
- Copy Machine
- Fax Machine
- Scanner
- Touch Screen
You`d think with all those features, it would be huge...Not at all. It`s a great size for everything it has, quiet and easy to assemble.
PC and Mobile setup was a breeze. For mobile printing, you`ll need to download Canon`s printing app. It`s super easy to use.
Documents and pictures come out great. I was very surprised at how clear my images printed.
The touch screen feature could be a little bit better. I`m used to it now, but it is a little difficult to recognize finger prints. Just give it a hard press.
Overall, this printer gets a 9/10. I definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
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