Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
34
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
45 out of
60)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
5
Great Print Quality!
on August 27, 2016
Posted by: Cathy C
from Cumming, GA
I was given this printer in exchange for my honest review and have been using it for almost 2 weeks. I love its versatility and excellent print quality!
Setup was easy and quick. The detailed “Getting Started” instructions were easy to follow and accurate. I had no problems getting the printer installed and connected to my WiFi network. Connecting to my Windows 10 laptop was quick and straightforward via the http://canon.com/ijsetup link.
Setup from my iPhone took less than 5 minutes, including the time required to find, download and install the Canon Print app from the App Store. Printing photos directly from my iPhone is quick and easy! I’ve printed color 4x6” photos on glossy photo paper and the color reproduction and clarity was excellent.
The two print trays hold a total of 500 pages of paper and are adjustable for a wide variety of paper sizes, including legal. The black and white or color print quality is comparable to laser printing.
The two print trays hold a total of 500 pages of paper and are adjustable for a wide variety of paper sizes, including legal. The black and white or color print quality is comparable to laser printing.
The printer supports two-sided printing and scanning. The scan function supports scanning to PC, email or flash drive and scans quickly with high resolution.
The printer has a “quiet mode” which reduces the device’s operating noise, making it comparable to a smaller inkjet printer.
The only minor issue that I encountered was with the ink cartridge installation process. This printer will not release an ink cartridge until the printer determines that it is empty. Upon initial installation, the printer indicated that one of the cartridges was not installed correctly. It was snapped in place and could not be released because it was full. I had to re-boot the printer for it to acknowledge that the ink cartridge was properly installed.
The expected page yield of the printer cartridges makes them an economical alternative to those used by many other inkjet printers.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
My canon maxify mb5420
on August 29, 2016
Posted by: James B
from Wilmington,NC
I really enjoy my canon Maxify MB5420 for the past three weeks and loving it . Don't have to change the paper as often as i had before .Got it for free and that make it even better , but even if i had to pay for it i feel it is something great to have , still learning how to use everything on it but will learn as time go by. I think it was great for canon to give me this chance to test out this canon and really THANKS t hem for letting me get this chance going to enjoy Thanks again .
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy to set up, use, and great quality prints
on August 29, 2016
Posted by: Faisal H
from Ellicott City, MD, United States
I received this printer as a part of a review in exchange for my honest feedback. Overall, this printer is on par with all the HP printers I have used in the past. I have been using it for 2 week and the print quality is great. I like the speed and it was really easy to set up. I turned it on, entered my wireless info on the touch screen, and it in a matter of minutes I was able to start printing. It took longer to unpack and take the tape/plastic off then it did to set up. With all ink printers I am always concerned about the amount of ink it uses because the ink ends up more expensive then the printer. So far, it doesn't appear to be a printer hog and the ink should last a while without getting replacements. So far I have printed several pictures, documents, and graphics and the ink levels have barely moved. Scanning and coping is a breeze. i haven't used the fax because I rarely fax anything but I imagine that works well too. I like the large capacity tray the best. My kids are always taking the paper out to draw and with my HP printers I was always running out of paper, but that problem doesn't exist with this printer. I also like how quiet it is, you can barely hear it printing. Overall, I have no issues with this printer. All the functions work really well, its very easy to use - the interface is great! I have always used HP printers but I would seriously consider this Canon if I were in the market.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Decent, but quite bulky.
on September 3, 2016
Posted by: NacoleB
from Denton, TX, United States
This All-in-One was sent to me for review, and I must say I am not overly impressed. It is large- though not heavy, and I have had to go out and buy a night stand for it to go on due to the size ( 19"w X 15"l X 14"h). Though it appears very simple to use, I can not get it to connect wirelessly to my computer and had two buy 2 cords (one to plug it into the router, one to plug it into my computer). Other than that it was easily set up. It makes copies just fine, but I can not get it to scan. And, when you print it is pretty loud and shakes the table it is currently on (I am waiting for the night stand to come in). I have no need for the fax feature, so I can not give an opinion on that. The touch screen menu is nice, but it beeps pretty loud any time you select a feature. If your ink is running low it will tell you, and you can even pull up what type of ink it is and print the page out to take with you to buy more. I looked up the All-in-One and noticed that it is also quite expensive. For an business this would probably not be a bad investment-granted you can get all of the functions working. However, for my small office and home it is much to large.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Fast Machine
on August 20, 2016
Posted by: Kyle S
from Allen, TX
Last Friday I received a free sample of the Cannon Maxify MG5420 printer in the mail, in exchange for me testing the product and writing an honest review. At first I thought, this printer is going to be way too big for my apartment. We have no place to put a full size all in one office printer in our two bedroom apartment. Sunday I opened the box and pulled the printer out. It definitely was larger than any home printer I had ever owned and looked like something I would see in a home office or even at my work place. On Monday evening, I plugged the printer in with one power cord, easily and quickly installed the four ink cartridges, loaded paper in both trays and then followed the onscreen/touch screen commands to finish initialization of the all in one printer. Everything was done in about 20 minutes. It took me another five minutes to connect my iPhone 6S to the printer via wifi and I was soon laying on the couch printing worksheets for my wife, who homeschooles our son. I also pulled up several emails with attachments and quickly printed these documents. I brought up some photos from my phone and printed them and I found some cool photos of the 2016 El Camino and printed them right from my phone to the printer for my son.
I am amazed at the speed and simplicity of this awesome printer. Super easy to set up and it prints lighting fast. Color and B/W prints look much better than the lazer copies I normally print at my office. It makes copies very easily and can also scan documents and send to emails that you can easily enter the address for. You can also scan to a USB drive which is nice and convenient.
One of the most important things to me was of course the cost of the replacement ink cartridges. It's been years since I've had a home printer so my knowledge of how much they would cost was pure ignorance. I looked them up and felt like the prices were very average based on the estimated quality of prints Cannon boasts these cartridges will print. I then asked a coworker what his home printer cartridges cost and how many prints he normally gets and that made me feel like Cannon has their cartridges for the Maxify MG5420 priced very well.
The only complaint I have or improvement I'd love to see take place is the ability to print, copy, or scan 11"x17" prints. If it could produce and support this size of print, I'd be completely sold on this machine. Nevertheless, my wife is totally in love with it and thinks it's a fantastic product. I had originally told my father-in-law that I had a new printer to give to him as he works out of a home office and it would be perfect for him. Now, I'm not so sure he's going to get it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Nice Large Capacity Printer!
on August 25, 2016
Posted by: SharonB
from Lakeville, MN, United States
Overall, I really liked this printer. I had some issues in setting it up, but I can`t blame Canon. I spoke to the Canon help desk for over an hour and he walked me through a ton of things to get it running. After all that he mentioned that it was probably my router, but he can`t help me with that. He also said that it would probably need a reset. So we hung up, I reset my modem and taa daa! The printer worked. I was so excited. The printer was relatively easy to set up. I had a hard time figuring out how to put paper in the paper trays, but finally realized that the trays extend beyond the face of the machine it made more sense. The print outs are amazing and it is really quick. The only issues I had with it were when I first need to print some thing, it takes a while to warm up. It is also a really large machine. I have the space for it, so that wasn`t a problem. It is about double the size of my old printer, but that is made up for in capacity and speed. I should mention that I was sent a free sample of this printer to use in exchange for this review.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Top Of The Line!
on August 25, 2016
Posted by: Indy L
from Dallas, TX, United States
I received the Canon Printer - MAXIFY MB5420 free of charge to give an honest review.
The printer is amazing. Specs include:
- Wireless & Mobile Printing (Color or Black/White)
- Copy Machine
- Fax Machine
- Scanner
- Touch Screen
- Copy Machine
- Fax Machine
- Scanner
- Touch Screen
You`d think with all those features, it would be huge...Not at all. It`s a great size for everything it has, quiet and easy to assemble.
PC and Mobile setup was a breeze. For mobile printing, you`ll need to download Canon`s printing app. It`s super easy to use.
Documents and pictures come out great. I was very surprised at how clear my images printed.
The touch screen feature could be a little bit better. I`m used to it now, but it is a little difficult to recognize finger prints. Just give it a hard press.
Overall, this printer gets a 9/10. I definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Excellent printer!
on August 25, 2016
Posted by: Barbara K
from Wylie, TX, United States
I first must state that I received a free sample of this printer to review. The printer was easy to put together and install. It is very fast and quiet while it is running compared to others that I have had. One of the features that I like is that you can print from your phone with a free app on the Apple phone. It has the capability to fax, scan, print and copy in color. It is like a full printer but fits in a small space. I have used all the different features and the print quality is great. I priced the refill ink cartridges and found them to be less expensive than other printers that I have used. This printer meets all of my expectations since it is easy to use and user friendly. I will recommend this printer to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com