Customer reviews from usa.canon.com
Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Average customer rating
3.9
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
35
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
8
75%of customers recommend this product.
(
46 out of
61)
Customer Reviews for Canon - MAXIFY MB5420 Wireless All-In-One Inkjet Printer - Black
Customer Rating
2
HARD TO SET UP
on January 16, 2017
Posted by: TIARA L
from Columbus, OH, United States
I WAS NOT IMPRESSED WITH THIS PRODUCT. I FOUND IT HARD TO SET UP AND IT DOES NOT CONSISTENTLY WORK. I HAVE ONLY USED IT TWO OR THREE TIMES BECAUSE I DON'T FEEL LIKING DEALING WITH THE HASSLE OF TROUBLESHOOTING IT. WHEN I HAVE BEEN ABLE TO GET IT TO PRINT, THE QUALITY IS GOOD. I MISS MY PLUG AND PLAY PRINTER. I RECEIVED A FREE SAMPLE FOR WRITING THIS REVIEW.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Excellent Printer
on December 2, 2016
Posted by: MROB
from New York, NY, United States
I received this free printer to review and I'm very satisfied.
PROS:
1). Excellent quality when printing
2). Eco-friendly - can print double-sided
3). Can work wirelessly or wired
4). I was able to print from my computer, tablet and my phone after downloading the free app (very easy to set up)
5). Able to print, scan and fax
1). Excellent quality when printing
2). Eco-friendly - can print double-sided
3). Can work wirelessly or wired
4). I was able to print from my computer, tablet and my phone after downloading the free app (very easy to set up)
5). Able to print, scan and fax
CONS:
1). Printing is pretty slow
2). The set-up instructions were not very clear, especially when loading letter paper. Took me quite some time to set that part up.
3). The printer only works with later operating systems, so I had to update my Macbook before being able to print
4). VERY large and takes up my entire desk
5). Pretty loud when printing and shakes the entire desk
1). Printing is pretty slow
2). The set-up instructions were not very clear, especially when loading letter paper. Took me quite some time to set that part up.
3). The printer only works with later operating systems, so I had to update my Macbook before being able to print
4). VERY large and takes up my entire desk
5). Pretty loud when printing and shakes the entire desk
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Good for teachers!
on September 25, 2016
Posted by: Charles B
from Philadelphia, PA, United States
I received a free sample of this printer to review. The printer worked very well. My wife and I are teachers and used the printer quite a bit before the black ink level became low. The printer driver was not easy to install and we were only able to install it on one of our laptops. Otherwise it is a fine product for printing and copying.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Everything you need for home or small business!
on September 22, 2016
Posted by: Greg K
from Ramsey, NJ
I would like to note that I received a free sample in return for my honest review of this product.
I have operated a small business in my home for several years now. I have been using a different brand for the last several years and have never been happy with the overall product. Between my business and personal needs, I felt that I needed a higher end product. I have definitely found it. First, I would start off with my only negative about the Canon Maxify MB5420. It is definitely larger than past all-in-one printers that I have used. I was surprised when I took it out of the box. One note is that it has a similar footprint to others, but is just taller than most home printers I have seen and used. Now I would like to note that there is a reason for this- it is a fully loaded all-in-one that makes my life easier.
The most obvious and simplest feature that I love is the high capacity paper trays and ability to handle several different sized paper. Also, though I have not needed refills for my ink yet, it will be much more cost-effective than my last brand. Obviously, you have the ability to easily print, scan, copy and fax. Set-up was very easy- I had it up and running in about 30 minutes. It connects with my computer and even with our mobile devices through our wifi. I even have an app on my phone for quick and easy printing on the go. This was a nice surprise, with the ability to print out pictures or documents quickly and easily right from my phone.
I have also noticed that the speed of scanning and printing are very fast, in comparison to my last one, which was a high end home printer from another popular brand. I have not even gotten a chance to use all the features the MB5420 has yet. I look forward to the next time I need to send a 50 page fax or scan a 100 page legal document. From what I have seen, it will take a fraction of the time and effort that it normally would have in the past.
I highly recommend this product. Whether for its capacity, speed, or ease of use, among other things, Canon Maxify MB5420 Printer has made my hectic life a little bit simpler and easier. It is perfect for small business or home use. I have already recommended it to my brother for his home use.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Easy to use and excellent quality
on September 11, 2016
Posted by: Kristina K
from Carmichael, CA, United States
I received a free maxify mb5420 printer in exchange for writing a review and I can honestly say this printer was much better than I expected. It was easy to set up and use, wireless printing only took a minute to set up, overall very user friendly. I brought the printer to my work office to test it at a different level and it definitely surpassed all of our needs! I love having this printer at home though again. It is quick and reliable and doesn`t seem to be using tons of ink like some of my previous printers. It is larger than standard personal home printers but it is not large in relation to the capacity of the work it can do. I definitely recommend this printer and I can say that the fact that I got it for free did not influence my decision. Happy printing!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great for Business!!
on September 10, 2016
Posted by: LaKisha B
from Riverdale, IL, United States
I received this product for free in exchange for my review. When I received this printer I was shocked, because I didn't expect to receive something so high tech to review. I must say this is just what I needed to help me continue to build my business on the Administration side as a Professional MUA (Makeup artist).
I must say that the setup process takes some time to get down, but once it's finished you're ready to get rocking. I love that this printer has the capabilities to print, scan, copy and fax. I love the wireless capabilities as I have been able to connect my smartphone, tablet, laptop and desktop to it. It has so many awesome features to choose from as well. I also love how it's already quiet while printing, however, it has an additional feature called the quiet setting. I also love the 2 drawers for holding paper of different sizes.
The full color printing comes out poster ready. I have printed quiet a few things on this printer and I'm excited to say that I am in love with it. Although I have yet to print envelopes or pictures taken with my smartphone, I doubt this printer will disappoint at any capacity. If anyone is in the market for a printer to use for business and/or personal use, I highly recommend the Canon Matrix.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great Printer!
on September 9, 2016
Posted by: Andy S
from Granada Hills, CA
I was sent this printer for free in return for writing an unbiased review which is what I did below.
I have been using this printer for several days, and I really like it. It was easy to set up for USB (and when I had a question, I called Canon support, and they were great at walking me through it). It makes nice copies, it is quick and it is very quiet for an inkjet printer. I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
GREAT QUALITY!
on September 8, 2016
Posted by: JPASCUAL14
from Secaucus, NJ, United States
I RECEIVED A FREE SAMPLE OF THE CANON PRINTER - MAXIFY MB5420 FOR A REVIEW AND I THOUGHT IT WAS OVERALL A REALLY GOOD PRINTER/COPIER/SCANNER/FAX. IT HAS A LARGE PAPER STORAGE AND EASILY CONNECTS TO USB AND CAN PRINT FROM OR SCAN TO A USB ALSO. THE ONLY THING I FOUND IT LACKED WAS DOUBLE SIDED SCANNING. SET UP WAS REALLY EASY AND THE PRINTING ITSELF WAS QUICK AND VERY GOOD PRINTING QUALITY.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com