Customer reviews from Dymo.com
DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Average customer rating
2.1
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
15
4 Stars
5
3 Stars
6
2 Stars
10
1 Star
50
25%of customers recommend this product.
(
12 out of
48)
Customer Reviews for DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Customer Rating
1
450 Twin Turbo no longer works
on September 27, 2022
Posted by: kararific
from Kansas City, MO
I've have the 450 Twin Turbo for years and it operated flawlessly. Now I can't get it to work on a machine with Windows 10 (it can't find the printer?!) and the install fails on a machine with Windows 11. I'm so frustrated!
Response from Dymo.comBy Cynthia, Dymo, September 28, 2022
Hello.
We sincerely apologize for the inconvenience caused by our product.
If the computer is not recognizing the printer, please plug the printer directly into your computer because USB hubs/adapters are not supported, make sure it is the only thing that is plugged in. Go to Control Panel and open Device Manager, click on View at the top and Show hidden files.
Under the Universal Serial Bus Controllers folder, please check if there is any Printing Support, If there is any Printing Support there, please right-click on it, disable it first, and uninstall it. Press the following keys on your keyboard: WINDOWS then R, type in: services.msc and look for an option that says Print Spooler. Right-click on Print Spooler and stop the print spooler.
Go to your file folder and open the following files C:\Windows\System32\spool\PRINTERS and delete all the contents in the last folder. Press the following keys on your keyboard: WINDOWS then R, right-click on Print Spooler, and start the Print Spooler. Go to Control Panel>Devices and Printers, select any printer on the list and click on PrintServer properties at the top, and select Drivers.
Select the DYMO drivers on the list and click Remove and choose to remove drivers only. Unplug your printer and plug it back in, then try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
We sincerely apologize for the inconvenience caused by our product.
If the computer is not recognizing the printer, please plug the printer directly into your computer because USB hubs/adapters are not supported, make sure it is the only thing that is plugged in. Go to Control Panel and open Device Manager, click on View at the top and Show hidden files.
Under the Universal Serial Bus Controllers folder, please check if there is any Printing Support, If there is any Printing Support there, please right-click on it, disable it first, and uninstall it. Press the following keys on your keyboard: WINDOWS then R, type in: services.msc and look for an option that says Print Spooler. Right-click on Print Spooler and stop the print spooler.
Go to your file folder and open the following files C:\Windows\System32\spool\PRINTERS and delete all the contents in the last folder. Press the following keys on your keyboard: WINDOWS then R, right-click on Print Spooler, and start the Print Spooler. Go to Control Panel>Devices and Printers, select any printer on the list and click on PrintServer properties at the top, and select Drivers.
Select the DYMO drivers on the list and click Remove and choose to remove drivers only. Unplug your printer and plug it back in, then try to print a label.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
Written by a customer while visiting Dymo.com
Customer Rating
3
printing 2 labels problem
on September 4, 2022
Posted by: TommyM
from Sanok, Poland
I bought Demo LW 450 Twin Turbo but the software is terrible, I thought I can print 2 different size labels with the same address in one easy step, but I have to print one label & than second label separately. It should be 2 labels on 1 screen & click print. 2 labels with same address but on different size labels at once. Maybe I'm wrong but with this new software it is impossible.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, September 6, 2022
Hello.
Please accept our sincere apologies, I would like to inform you, on both DYMO softwares only one label could be created each time. LabelWriter 450Twin turbo could print only one side each time but you could create and save the labels to print quickly switching to another side of printer. However your feedback is important to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Please accept our sincere apologies, I would like to inform you, on both DYMO softwares only one label could be created each time. LabelWriter 450Twin turbo could print only one side each time but you could create and save the labels to print quickly switching to another side of printer. However your feedback is important to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
DYMO CONNECT??? NOPE NOPE NOPE NOPE NOPE
on August 22, 2022
Posted by: TFarquhar
from California
Like so many others here, I have been using LabelWriters for many years and love the printer itself. The software? Not so much. I would also like the old Dymo Label software. I do not like the new Connect version. Where can I download this older software without risking my computer to phishing download sites, please? The ratings at the bottom of this post is for the software and not the hardware.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, August 25, 2022
Hello.
We apologize for the inconvenience caused. I would like to inform you that DYMO Label Software v8 is still available on our website to download and install. However, we appreciate your feedback and it is valuable to us to improve our software and products time to time.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience caused. I would like to inform you that DYMO Label Software v8 is still available on our website to download and install. However, we appreciate your feedback and it is valuable to us to improve our software and products time to time.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Frustrating issues
on July 15, 2022
Posted by: KimG2022
from Baltimore, MD
We use the twin for work for printing mailing labels & visitor badges. The printer worked fine then just starts shooting out labels with black lines. Replaced unit same thing happens shortly after with new unit (go maybe 6 months out of it)
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 18, 2022
Hello Kim.
Kindly accept our sincerest apologies for the inconvenience caused by our product.
If the printer starts printing stripes as soon as it is connected to power it means that the front panel is not attached correctly, and the form feed button is constantly pressed in as a result.
To solve the issue, switch off the printer and remove the labels from the machine. Grip the top of the front panel, pull it up a little and then pull the whole panel towards you in order to remove it. Try to print without the front panel, if you are able to print well without it then the front panel needs to be attached correctly.
Insert the front panel carefully and make sure there is no space between the printer itself and the front panel(you should hear a click sound if it has been done correctly.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Kindly accept our sincerest apologies for the inconvenience caused by our product.
If the printer starts printing stripes as soon as it is connected to power it means that the front panel is not attached correctly, and the form feed button is constantly pressed in as a result.
To solve the issue, switch off the printer and remove the labels from the machine. Grip the top of the front panel, pull it up a little and then pull the whole panel towards you in order to remove it. Try to print without the front panel, if you are able to print well without it then the front panel needs to be attached correctly.
Insert the front panel carefully and make sure there is no space between the printer itself and the front panel(you should hear a click sound if it has been done correctly.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Good LabelWriter 450 But Terrible Software
on July 15, 2022
Posted by: kas1
from washington
The 450 Twin Turbo has been great for me with the old software but the new software, Dymo Connect, is not meant for the 450 twin turbo. I need the option of which label to print which is why I bought this particular printer, but the new software does not allow this option or at least I can not find that it does. The new software is not user friendly or twin turbo friendly. Recommend product but not software. I want the old software back.
Response from Dymo.comBy Cynthia, Dymo, July 18, 2022
Hello.
We apologize for the inconvenience caused.
Our old software, the DYMO Label Software version 8 is still available for download from our website. Please note that there will be no further updates in the software as our leading software is now the DYMO Connect Software.
To change the label size in the DYMO Connect Software, please click on NEW then select your desired label size under Label Type.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience caused.
Our old software, the DYMO Label Software version 8 is still available for download from our website. Please note that there will be no further updates in the software as our leading software is now the DYMO Connect Software.
To change the label size in the DYMO Connect Software, please click on NEW then select your desired label size under Label Type.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
THE WORST SOFTWARE EVER!!!!
on July 13, 2022
Posted by: OFFICE WORKER 1
I WANT THE OLD SAFTWARE v.8 BACK.......WHO THE HECK DESIGNED THIS NEW SOFTWARE. IT IS HORRIBLE. I WANT MY v8 WHERE CAN I FIND IT ON THE WEBSTIE. THIS MAKES ME WANT TO PURCHASE A NEW MACHINE JUST TO AVOID THIS SOFTWARE. THE DESIGNERS MUST HAVE NEVER WORKED IN AN OFFICE WHERE TIME IS OF THE ESSENCE OR THEY ARE JUST STUPID......
Response from Dymo.comBy Cynthia, Dymo, July 13, 2022
Hello.
We sincerely apologize for the inconvenience caused. The DYMO Label version 8 software is still available for download on our website. Please go to the compatibility chart on our website and you will find the DYMO Label software version 8 for Mac and Windows operating systems.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. The DYMO Label version 8 software is still available for download on our website. Please go to the compatibility chart on our website and you will find the DYMO Label software version 8 for Mac and Windows operating systems.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
LabelWriter 450 Twin Turbo stops computer booting
on July 5, 2022
Posted by: PedroDomecq
from Amsterdam, NL
Ever since we have connected a new LabelWiter 450 Twin Turbo onto a new HP Desktop, we are met with frequent hangs of the computer boot process. Disconnect the Dymo-printer, which is connected through USB, and the computer boots like a charm.
We have tried everything: changing the boot order, so USB-boot has a lower priority, disabeling USB-boot completely - nothing helps - the Dymo needs to be disconnected to get the computer to boot. I have never seen this before .....
We have tried everything: changing the boot order, so USB-boot has a lower priority, disabeling USB-boot completely - nothing helps - the Dymo needs to be disconnected to get the computer to boot. I have never seen this before .....
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 14, 2022
Hello.
We sincerely apologize for the inconvenience caused. In this case, we would like to recommend unplugging the printer every time when the computer is turned off and then plugging it back in when the computer gets turned on.
You can also uninstall everything that is DYMO related from your computer and then reinstall the software.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. In this case, we would like to recommend unplugging the printer every time when the computer is turned off and then plugging it back in when the computer gets turned on.
You can also uninstall everything that is DYMO related from your computer and then reinstall the software.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Good printer. Horrible software
on June 12, 2022
Posted by: jjones
I've used DYMO Label Software for years. Then, I made the mistake of cutting over to the new Connect Software. Yes - a BIG mistake. Where the heck did all my labels go?! Over a 100 labels, and this software doesn't even have the decency to import from the old package!!! The old stuff was intuitive and easy to use. This new stuff is so bad that I have no choice but to scrape it off the bottom of my shoe and go back to the old software. The printer itself is great, but the software kills it. It may be time to go with a different brand of label maker. DYMO should be ashamed of this crap.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 7, 2022
Hello.
We sincerely apologize for the inconvenience caused.
We would like to kindly inform you that if your labels were saved then you should be able to locate them in the following folders: <C:\Users\username\Documents\DYMO Label\Labels> and <C:\Users\username\Documents\DYMO Label\Address Books>. After locating your labels, it is possible to browse for them and import them into the DYMO Connect Software.
If you would like to install the DYMO Label Software instead, it is still available for download from our website.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We would like to kindly inform you that if your labels were saved then you should be able to locate them in the following folders: <C:\Users\username\Documents\DYMO Label\Labels> and <C:\Users\username\Documents\DYMO Label\Address Books>. After locating your labels, it is possible to browse for them and import them into the DYMO Connect Software.
If you would like to install the DYMO Label Software instead, it is still available for download from our website.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com