Customer reviews from Dymo.com
DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Average customer rating
2.1
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
15
4 Stars
5
3 Stars
6
2 Stars
10
1 Star
50
25%of customers recommend this product.
(
12 out of
48)
Customer Reviews for DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Customer Rating
1
Horrible software
on August 27, 2024
Posted by: Kev10
Okay printer but the worst software I have ever encountered
Response from Dymo.comBy DYMO NA, August 28, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing using our software.
For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop or How to Use DYMO Label Software. The guide provides a step-by-step process for using all the features of our DYMO software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing using our software.
For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop or How to Use DYMO Label Software. The guide provides a step-by-step process for using all the features of our DYMO software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
ABYSMAL SOFTWARE MAKES THIS USELESS FOR ME.
on August 15, 2024
Posted by: SS1A
If I could give it zero stars I would. Thanks to a recent software update this once great product is now a worthless piece of ... The update not only erased my many important files, it no longer even has the TEMPLATES i was using so I can't reconstruct them. Thanks for ruining something I really needed DYMO!!! :(
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, August 16, 2024
Hi. Thank you for contacting us and sharing your honeest feedback with us.
We sincerely apologize that you are facing issuees with our software. This is not the experience we want you to have at all.
Regarding the lost of your files after the update, if they were saved before the update it will be under your documents in your computer. However, if the labels or addresses were not saved before the update they will be lost.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize that you are facing issuees with our software. This is not the experience we want you to have at all.
Regarding the lost of your files after the update, if they were saved before the update it will be under your documents in your computer. However, if the labels or addresses were not saved before the update they will be lost.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
doesn't work on windows 11
on June 5, 2024
Posted by: andykyuhgdfkhjyfhjkg
doesn't work on windows 11, total nightmare having to keep an out of date win 10 machine just for this.
Response from Dymo.comBy DYMO NA, June 5, 2024
Hi Andy.
Thank you for contacting us and sharing your feedback with us.
Our DYMO Connect Software version 1.4.6 and DYMO Label Software version 8.7.4 are compatible with the Windows 11 operating system. To download and install the software, please visit dymo.com, go to Support, then select Download Software. Next, click on "Not sure which software to choose," then select "Compatibility Chart." From there, search for the software by name, choose the operating system, and download the software version compatible with Windows 11.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
Our DYMO Connect Software version 1.4.6 and DYMO Label Software version 8.7.4 are compatible with the Windows 11 operating system. To download and install the software, please visit dymo.com, go to Support, then select Download Software. Next, click on "Not sure which software to choose," then select "Compatibility Chart." From there, search for the software by name, choose the operating system, and download the software version compatible with Windows 11.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Works like a champ!
on May 24, 2024
Posted by: SQQQSME
I've had this printer for about 2 years. I have had no problems with it whatsoever. Works like a champ. I just wish Dymo had a twin port wireless printer. Sometimes I need to print something from my phone. No way to do that with this thermal printer.
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible label maker
on May 13, 2024
Posted by: MC1953
from Marfa Texas
Can’t switch between label sizes and label maker chooses wrong size label when printing.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, May 14, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To resolve this issue and select the right label sizes for your printer, kindly visit dymo.com > Support> DYMO Help Center >Software >How to use DYMO Connect for Desktop > Table of Contents> Switching the side of your printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To resolve this issue and select the right label sizes for your printer, kindly visit dymo.com > Support> DYMO Help Center >Software >How to use DYMO Connect for Desktop > Table of Contents> Switching the side of your printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Do not purchase
on May 8, 2024
Posted by: ajri
from Salt Lake
This thing is nothing but problems, never works correctly, stops connecting to the computer. I've had to delete the program off and then re-download it to get it to work again. Jams and keeps feeding, will just start printing blanks and not stop...It is not worth it...
Response from Dymo.comBy DYMO NA, May 9, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused and that our product has not met your expectations.
To resolve the paper Jam and excessive feeding, kindly visit dymo.com > Support> DYMO Help Center > LabelWriter > How to clean my LabelWriter.
Additionally, To resolve the connectivity issues, please navigate to dymo.com > Support> DYMO Help Center > LabelWriter >Why am I receiving an error while printing on Windows /Mac for seamless connection.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused and that our product has not met your expectations.
To resolve the paper Jam and excessive feeding, kindly visit dymo.com > Support> DYMO Help Center > LabelWriter > How to clean my LabelWriter.
Additionally, To resolve the connectivity issues, please navigate to dymo.com > Support> DYMO Help Center > LabelWriter >Why am I receiving an error while printing on Windows /Mac for seamless connection.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Magnificent machine
on May 7, 2024
Posted by: HJRose
from Poconos region
We own 2 of these magnificent machines and have used them flawlessly for over 2 decades. The occassional minor issues are generally due to user error and are quickly resolved with patience and very little effort.
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible software
on April 24, 2024
Posted by: Cursoris
from Los Angeles, CA
My Dymo desktop software (Mac OS Sonoma) stopped working, forcing an "upgrade" to their Dymo Connect app. The new software cannot see my USB-connected printer. It's safe to say this is a complete piece of crap. If I have to buy a new label printer, it will never again be a Dymo.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 25, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
Our intention with Dymo Connect Software was to create a robust platform that allows users to unlock advanced features and seamless printing experiences as it’s designed to provide more functionality and versatility.
The Dymo Label software is still available for download. You can find it on our website via dymo.com > Support > Download software > Not sure which software to choose > compatibility chart > Search by software > Dymo Label Software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
Our intention with Dymo Connect Software was to create a robust platform that allows users to unlock advanced features and seamless printing experiences as it’s designed to provide more functionality and versatility.
The Dymo Label software is still available for download. You can find it on our website via dymo.com > Support > Download software > Not sure which software to choose > compatibility chart > Search by software > Dymo Label Software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com