Customer reviews from Dymo.com
DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Average customer rating
2.1
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
15
4 Stars
5
3 Stars
6
2 Stars
10
1 Star
50
25%of customers recommend this product.
(
12 out of
48)
Customer Reviews for DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Customer Rating
1
Don't buy a Dymo Label Writer Twin Turbo
on December 12, 2024
Posted by: Seamus
from Ireland
I have a Dymo Label Writer Twin Turbo.
The software only sees a Virtual printer, it does not see the printer! The OS sees the printer and can print a test page.
I tried the usual turn off/remove software / reboot.
There is NO power button to press multiple time!!!
The software only sees a Virtual printer, it does not see the printer! The OS sees the printer and can print a test page.
I tried the usual turn off/remove software / reboot.
There is NO power button to press multiple time!!!
What a load of rubbish.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 13, 2024
Hello.
We sincerely apologize for the inconvenience you experienced with our product. Thank you for sharing your feedback with us.
The issue may be related to the software not correctly recognizing the printer. There are troubleshooting steps available on our website, to address this issue quickly and effectively. Please visit DYMO.com>Support>HelpCenter>LabelWriter>Why is my printer under unspecified?
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you experienced with our product. Thank you for sharing your feedback with us.
The issue may be related to the software not correctly recognizing the printer. There are troubleshooting steps available on our website, to address this issue quickly and effectively. Please visit DYMO.com>Support>HelpCenter>LabelWriter>Why is my printer under unspecified?
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Don't buy, if you already did, return ASAP
on December 4, 2024
Posted by: phil123
Basically everyone on here is saying the same. Software sucks. I have to connect the printer AFTER installing the software. Sounds easy enough. Except that doesn't work. And if I connected it first, then what should I do? No instructions. Perhaps you are doomed forever and have to return the printer and buy one from another company.
I tried uninstalling the software and drivers and restarting my computer (keep in mind I did follow the instruction to install the software first in the first pace!). Still, does not seem to detect my printer. Perhaps they think this will make people upgrade to their latest printer? Well I don't think they understand how it feel to have such a crappy product experience.
I tried uninstalling the software and drivers and restarting my computer (keep in mind I did follow the instruction to install the software first in the first pace!). Still, does not seem to detect my printer. Perhaps they think this will make people upgrade to their latest printer? Well I don't think they understand how it feel to have such a crappy product experience.
Response from Dymo.comBy DYMO, December 9, 2024
Hello.
Thank you for sharing your feedback, and we sincerely apologize for the frustration you have experienced with your DYMO LabelWriter 450 Twin Turbo. We understand how important it is to have a smooth and reliable setup experience.
To assist, we have the user guide for your device is available on the DYMO website, which includes step-by-step instructions for setup and troubleshooting. Additionally, the LW 450 Twin Turbo is compatible with two different DYMO software options: DYMO Connect and DYMO Label v.8. You can find both on our website along with details on which may suit your needs better.
If you have connected the printer before installing the software or are still facing detection issues, we recommend uninstalling both the software and printer drivers, then restarting your computer. Afterward, reinstall the software and connect the printer only when prompted.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for sharing your feedback, and we sincerely apologize for the frustration you have experienced with your DYMO LabelWriter 450 Twin Turbo. We understand how important it is to have a smooth and reliable setup experience.
To assist, we have the user guide for your device is available on the DYMO website, which includes step-by-step instructions for setup and troubleshooting. Additionally, the LW 450 Twin Turbo is compatible with two different DYMO software options: DYMO Connect and DYMO Label v.8. You can find both on our website along with details on which may suit your needs better.
If you have connected the printer before installing the software or are still facing detection issues, we recommend uninstalling both the software and printer drivers, then restarting your computer. Afterward, reinstall the software and connect the printer only when prompted.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Back to the drawing board
on November 13, 2024
Posted by: wishitworked101
Not sure who's runnin' the ship, but usability (for example, the option to simply have wrapping text...like we did in the 1990's) is unavailable. Many more quirks too long to list. If you are tech-inclined, you can hack the system...sorta.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 14, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. LabelWriter 450 Twin Turbo this model now includes updated features, including an enhanced software interface, to address past limitations and provide improved functionality. We encourage you to explore these new options, and if there's anything we can assist with.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. LabelWriter 450 Twin Turbo this model now includes updated features, including an enhanced software interface, to address past limitations and provide improved functionality. We encourage you to explore these new options, and if there's anything we can assist with.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Bad Printer
on October 15, 2024
Posted by: Prof NKM
from Minneapolis, MN
Not easy to use. Print orientation is pain. Suddenly, the printer started to print vertically instead of horizontally. No idea how is it happening.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, October 18, 2024
Hello.
Thank you for your valuable feedback.
We sincerely apologize for the inconvenience caused. Please ensure that the print settings, including paper size and orientation, are up to date in your printing preferences. This can often resolve unexpected orientation changes.
If the issue persists, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your valuable feedback.
We sincerely apologize for the inconvenience caused. Please ensure that the print settings, including paper size and orientation, are up to date in your printing preferences. This can often resolve unexpected orientation changes.
If the issue persists, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Problem with dymo connect software in windows 11
on October 15, 2024
Posted by: MasterGR
from Greece
In windows 11 Dymo connect hangup if you wanna try to add text! after hours i understand why... i have in my fonts folder over 5700 files... and hung up for 8-10 min!! If you wanna add extra text again the same...
Of course the problem not exists in windows 7,8,10.. please give a solution!!
Of course the problem not exists in windows 7,8,10.. please give a solution!!
I would recommend this to a friend!
Response from Dymo.comBy DYMO, October 23, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. It seems the problem you are facing is related to the large number of fonts installed on your system (over 5700), which is causing delays when adding text in Dymo Connect. Dymo Connect does not install fonts, so the issue likely from the number of fonts installed on your machine.
The best solution would be to reduce the number of fonts in your fonts folder, as this will likely improve performance. Additionally, Please know that we will forward the information to the appropriate department.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. It seems the problem you are facing is related to the large number of fonts installed on your system (over 5700), which is causing delays when adding text in Dymo Connect. Dymo Connect does not install fonts, so the issue likely from the number of fonts installed on your machine.
The best solution would be to reduce the number of fonts in your fonts folder, as this will likely improve performance. Additionally, Please know that we will forward the information to the appropriate department.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
4
Excellent printer, worse software over time
on October 10, 2024
Posted by: Anonymous
I've been using labelwriter printers for just shy of 20 years now. I have owned multiple 450 twin turbos. I agree wholeheartedly that the latest dymo software is absolute garbage compared to what they had 15+ years ago. Bring back the old software.
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible
on September 12, 2024
Posted by: Long Time User
I have used the Label Writer 450 Twin Turbo for over decade now. It was a great product until the past few years and even worse now since they went with the Dymo Connect instead of the desktop version software. I am very saddened to see this product go down hill so badly. I have 4 printers and have issues with all of them now. I used to recommend this printer but will not do it any longer
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 13, 2024
Hello.
Thank you for contacting us and sharing your honest feedback with us, it's valuable to us.
We sincerely apologize for the inconvenience you are experiencing with our DYMO Connect Software. Please know that your feedback will be forwarded to the approiprate department.
To download and install the DYMO Label Software version, kindly visit dymo.com> Support > Download > Not Sure which software to choose > Compatibility Chart > Search by Software > Software name is DYMO Label Software > Select the operating system and download DYMO Label Software version 8.7.4(Windows) or 8.7.5(MacOS) > Downalod based on your operating system version.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your honest feedback with us, it's valuable to us.
We sincerely apologize for the inconvenience you are experiencing with our DYMO Connect Software. Please know that your feedback will be forwarded to the approiprate department.
To download and install the DYMO Label Software version, kindly visit dymo.com> Support > Download > Not Sure which software to choose > Compatibility Chart > Search by Software > Software name is DYMO Label Software > Select the operating system and download DYMO Label Software version 8.7.4(Windows) or 8.7.5(MacOS) > Downalod based on your operating system version.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
I want my OLD software back!
on September 9, 2024
Posted by: Cindy138
I have LOVED my Dymo printer for years, but now the software will not open, and I've tried the Dymo Connect...it's HORRIBLE! No functionality to use dual fonts on a label that I can find. It really makes my labelwriter useless! Unfortunately, I've talked many depts here at Berry College into using the Twin Turbo and everyone keeps coming to me for an answer on what to do... I want my old software back, and YES, I've searched for it on your website!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 10, 2024
Hi Cindy.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department.
To download the DYMO Label Software kindly visit dymo.com > Support > Download Software > Not Sure which Software to use > Search by Software > Software name is DYMO Label Software > Select your Operating System > Download DYMO LabelSoftware Version 8.7.4 based on your operating system version.
NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department.
To download the DYMO Label Software kindly visit dymo.com > Support > Download Software > Not Sure which Software to use > Search by Software > Software name is DYMO Label Software > Select your Operating System > Download DYMO LabelSoftware Version 8.7.4 based on your operating system version.
NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com