Customer reviews from Dymo.com
DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Average customer rating
2.1
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
15
4 Stars
5
3 Stars
6
2 Stars
10
1 Star
50
25%of customers recommend this product.
(
12 out of
48)
Customer Reviews for DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Customer Rating
1
So Disappointing
on January 6, 2022
Posted by: CharB
from Fort Wayne Indiana
I am on my third DYMO labelWriter 450. For some reason, the left printer wraps the label around the roller and when you remove it, it damages the roller and the DYMO will not work. I have paid for three label makers over the last three years and am not ready to invest in a 4th! Of course I have had to toss the first two and now this one is headed for recycling bin. So very disappointed as it is wonderful when it works for only a year.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, January 10, 2022
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 450 Twin Turbo. We apologize our product has not met your expectations. The LabelWriter 450 Twin Turbo has a 2 year warranty. We would be very happy to assist you in resolving any issues with our products. In order to clear the label jam, please follow these steps: a) Open the lid of the printer b) Grip top part of the front cover and lift it up c) Remove the cover by pulling it towards you d) Pull up the label guide e) Remove the label jam using a pair of tweezers or scissors. After a label jam I would recommend cleaning the print head and the roller of your LabelWriter. In order to do that, please follow these steps: 1. Please use a business card that is coated with an alcohol-solution such as ethanol, isopropyl, acetone or hand sanitizer 2. Take the card and feed it through the print roller 5-10 times making sure to cover all parts of the printer 3. Please allow 5 minutes for the printer to dry before testing. If you are still having issues with your printer, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. Please use the reference number 26023045. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Good convenient printer with worst software
on December 20, 2021
Posted by: StanleyC
from Dallas, TX
A simple question to whomever in charge of designing the new software: how do you configure different paper sizes on the twin outputs? do you really think it is easy for end users? Then, what is the value to have twin outputs? A great printer ruined by the user software.
Response from Dymo.comBy DYMO, December 21, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for contacting us regarding our DYMO LabelWriter 450 Twin Turbo. To switch printer sides and paper size on the new DYMO Connect software, please click the 'New' button in the top left corner. On the left size, you should see 'Printer' , You can change the printer side there and on the right hand size 'Label Type' where you can select the paper size for that side. Once you find your label size and select it, click 'open' in the bottom right corner. Expand the text box that surrounds the 'ABC' text and then double left click to enter a cursor and delete the 'ABC'. You can now enter the data needed upon your label. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Product has failed
on December 12, 2021
Posted by: ladybella
from connecticut
I have used the label maker for years worked great then software and driver updates it stopped working on my mac
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 13, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for contacting us regarding our DYMO LabelWriter 450 Twin Turbo. To resolve the issue, please check and make sure the new software update is compatible with your operating system. You can refer to the compatibility chart on the dymo website by clicking this link:
https://www.dymo.com/compatibility-chart.html. Sincerely, DYMO North America Team If you are still having issues, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
https://www.dymo.com/compatibility-chart.html. Sincerely, DYMO North America Team If you are still having issues, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
One day it just decided to die
on December 7, 2021
Posted by: CiCi
from California
I print labels every day and I usually don't have a problem. I've had issues with this product don't get me wrong but I can usually fix the issue. NOT TODAY. I've tried everything and I cannot get this darn thing to print a simple label!!! I guess it's time for a new one, from a different brand.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, December 9, 2021
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 450 Twin Turbo. All feedback is valuable to us and helps us develop ourselves further to provide the best possible consumer service. We apologize our product has not met your expectations. We expect the best from our products and it seems, on this occasion, we have let you down. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Was a 5-Star Until I saw the update
on November 16, 2021
Posted by: Joe B
from NJ, USA
I have been using this label printer for years on a Win7 PC with NO issues at all. I actually own 3. After many years of straight forward usage I was left beyond dissapointed. First the postage printing vendor changed the rules and left me with $100 of useless postage supplies, but that was ok still because I could still print labels. However, when I was forced to upgrade to Windows 10 and saw the new version of the software the 5-star dropped to a No-Star. It used to integrate with an Outlook plug-in, and allowed for very simple easy to use, on-the-fly adjustments - worked like a charm. Now I have to log-in to O365 every time I want to pull-in a contact record. I cannot quickly batch select from my outlook contacts. Perfect product if you print one label many times, but otherwise I don't understand the decision to make this software useless. I am so annoyed with trying to print 20 labels that I gave up just to come write this review. I may as well go back to buying Avery label sheets...
No, I would not recommend this to a friend.
Response from Dymo.comBy Consumer Care, November 17, 2021
Hello, this is Kasia from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 450 Twin Turbo printer and our software. We apologize our new software have not met your expectations. I would like to inform you that the DYMO Label Software in version compatible with Windows 10 is still available on our website to download for free. However, please note that DYMO Label Software v. 8.7.4 will not get any further updates, as our primary software now is DYMO Connect.
If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Frustrating with broken software
on November 3, 2021
Posted by: DymoHaterDan
Since this only comes with USB, I have it set up on a generic print server. I can add the printer just fine in Windows, I can print from Microsoft Word but none of the Dymo Connect software works. It sees the printer (twice!), it claims to print but nothing works. Additionally, in every version of Dymo connect, the "change label size" button does nothing, so you are stuck with the generic tiny address label.
Response from Dymo.comBy Vernie, DYMO, November 4, 2021
Hello Dan, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 450 Twin Turbo. We apologize our products have not met your expectations. I would like to inform you that third-party print servers have not been tested by DYMO and are not officially supported. Please double-check if you have the latest version of DYMO Connect that is compatible with your operating system. You may also install the DYMO Label Software that is still available on our website. In order to change the label type on DYMO Connect, you would have to click on the New button that is located on the upper left-hand corner.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
3
Not printing 1/2 of Rx labels
on October 28, 2021
Posted by: Vet75426
from Clarksville TX
We use this printer to print veterinary prescription labels. One side won’t print at all and today the “good” side only prints the bottom 1/2 of the label…. How do you fix this issue with the thermal printer??
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 4, 2021
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 450 Twin Turbo. I am very sorry that our product has not met your expectations. I would like to inform you that we cannot guarantee the performance of other-branded labels with our printers. I would recommend to conduct a thorough cleaning of your printer. Also, please double-check the power adapter of your LabelWriter 450 as it needs an output of 24V 1.75 in order to have enough power to print labels out correctly. Should you be using a third-party software to print labels, please make sure that the label settings match with the ones inserted inside the printer. We are happy to assist in resolving all issues with any of our products. If you require further assistance, please contact us on the following email address: dymosm@newellco.com and use the reference number 34157697.
Written by a customer while visiting Dymo.com
Customer Rating
5
We love this label machine
on October 6, 2021
Posted by: Veefox
from So Cal
I am not sure why some people are having issues with this label printer. WE love having the option of having two different sets of labels ready to go in the machine. My boss just ordered me to order 4 more machines.
Written by a customer while visiting Dymo.com