Customer reviews from commercial.keurig.com
Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
87
4 Stars
21
3 Stars
8
2 Stars
11
1 Star
14
78%of customers recommend this product.
(
98 out of
126)
Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Posted by: Debby
Verified Purchase:Yes
We bought this for the office. Our K150 just quit so we upgraded. It was worth the extra money. The only negative is that it takes a little longer to heat and it doesn't stay heated very long. All in all we are very happy with the new coffee maker.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: A Rice
Verified Purchase:Yes
The description is misleading. It ought not be called plumbed when it doesn't come with any parts that enable you to connect. I had to place a second order after it arrived to include the omnipure kit with the connections and line. Now I have to make a trip to a hardware store to buy the connection from the machine to the water line itself. 3 weeks from ordering to having a functioning system. Once it is connected I anticipate it being fine.
I would recommend this to a friend!
Response from commercial.keurig.comBy Keurig, Consumer Care, January 12, 2023
Thank you for sharing your review and feedback. If you need any further assistance, please call our Consumer Care team at 866-669-8922, we will be more than happy to help.
Written by a customer while visiting commercial.keurig.com
Posted by: Sandi H
Verified Purchase:Yes
This is everything we hoped for Installation was easy and it makes a great addition to our new office!
Written by a customer while visiting commercial.keurig.com
Posted by: whatever
Verified Purchase:Yes
I had high hopes for this, but having to turn it on manually every single day (with no programmable timer) is horrible.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, November 23, 2022
Thank you for your review and feedback. We will pass your comments along to the appropriate teams.
Written by a customer while visiting commercial.keurig.com
Posted by: Geoffrey
Verified Purchase:Yes
The coffee brewed in this Keurig is some of the best tasting Keurig coffee I've had. I love the options for size, and brew strength.
However, there is one "feature" that is rather annoying - there is no way to disable the "sleep feature." While can set a range from 30 min up to 4 hours, the coffee maker goes to sleep overnight. My first cup of coffee takes 8-10 min because I have to wait for the machine to "wake up," heat up, and then brew. There should be an option to disable the sleep feature.
However, there is one "feature" that is rather annoying - there is no way to disable the "sleep feature." While can set a range from 30 min up to 4 hours, the coffee maker goes to sleep overnight. My first cup of coffee takes 8-10 min because I have to wait for the machine to "wake up," heat up, and then brew. There should be an option to disable the sleep feature.
Written by a customer while visiting commercial.keurig.com
Posted by: Kuerig
Verified Purchase:Yes
I love my new commercial Keurig! To have the water plumbed in is such a bonus, it makes getting coffee at any time really east
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
2
Never ready
on September 26, 2022
Posted by: Dormer01
We bought this machine for our home so we could have an always-ready, plumbed coffee maker. While the machine seems to brew well, it’s never ready to go. Unless you’ve just made a cup within the last few minutes, you have to wake the machine by touching the screen—and then wait for it load its menu and warm the water (neither of which is done quickly). Only then can you brew your cup. So there’s always a lot of waiting for the ability to start your brew before you can walk away and let the machine do its thing. In this regard, the regular home units are much better. Those allow you to just press a button and walk away while the machine warms and brews. For as much money as this model costs, it should be at least as good as the cheaper ones.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, October 20, 2022
Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-669-8922. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting commercial.keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Best purchase ever! Fantastic brew! Endless water
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com