Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Customer Rating
2
Great at first....
on November 18, 2024
Posted by: CJSAPK
This is the second model we had at our business. It is 16 months old and will not work regularly. We have followed the maintenance instructions, troubleshooted and still no resolution. My expectation was that the machine would last for at least a few years.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig Consumer Care, November 19, 2024
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 888-287-2739, extension 5. Our representatives are available Monday-Friday, 8am-5pm EST.
Enjoy the Functionality of Our New Coffee Maker! Having a plumbed coffee maker in the office is incredibly convenient—no more refilling water reservoirs. The only downside is that it can be a bit challenging to fit larger thermos cups under the dispenser, but overall, it’s a fantastic addition to our space!
I have a shore house in NJ, and during the summer we are blessed (?) to have lots of guests. We have this machine on our coffee bar in my home and it's been going strong for 4 years. To date it's provided over 7000 brews of different sizes without any failure of the machine. Rarely, there has been a pressure problem which is often due to someone brewing a cup of coffee with a very small grain size (eg espresso). A simple cleaning and flush usually mitigates the problem.
Commercial Keurig (plumbed) is ready to go right out of the box however buys should know they will need the filter assembly that attaches to the back which is not included. Super quiet and a great deal for the money.
Ordered this coffee maker for a small office, delivered on time and installation was set up easy by Keurig professional who explained everything. Tech was very helpful and knowledgable.