Customer reviews from commercial.keurig.com
Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Average customer rating
4.2
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
87
4 Stars
21
3 Stars
8
2 Stars
11
1 Star
12
78%of customers recommend this product.
(
98 out of
126)
Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Posted by: Brenda
Verified Purchase:Yes
I bought my Keurig about 3 weeks ago and I love it.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
3
The good, the bad and the ridiculous!
on February 21, 2023
Posted by: BrianC612023
I replaced my broken Commercial K150P which I loved, with the 2500. The good is that it is sleek looking, much lighter, repairable, much more quiet, nice screen and has a dark brew option.
The bad and the most ridiculous omission from the K150 series is they removed the auto on timer. That was by far my favorite feature. Now you have to wait the 3 to 4 minutes for the water to warm prior to drinking. In addition, the on off switch is half way down the back of the unit, instead of the upper corner where the K150's was. Each morning I must now move the machine away from the wall to turn it on and then wait for it to warm up.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, February 23, 2023
Thank you for sharing your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need any assistance with your K2500 coffee maker, please feel free to reach out to our Commercial Consumer Care team at 866-669-8922. We are always happy to help!
Written by a customer while visiting commercial.keurig.com
Posted by: Jmz2222
Verified Purchase:Yes
Prior to the K-2500, I owned an older Keurig plumbed 350 model, that was a workhorse and I was hesitant to replace it. Now...I wish I had done it sooner. This K-2500 model is very modern looking and works like magic. Heats up very quickly, has some real nice extra features and options. You will love this coffee maker, get one! Plus, Keurig customer service is one of the best in world of customer service. They will help you.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Cathy
Verified Purchase:Yes
We love our Keurig commercial coffee maker. We have it directly plumbed with a water line and have fast, hot, delicious coffee every time
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Ron C
Verified Purchase:Yes
Simple, Compact, Efficient, High-Quality. Tired of refilling the reservoir on your Keurig? Invest in this and enjoy never-ending filtered water tapped directly into your Keurig. You'll also enjoy the look and feel of a much more premium machine, when compared to any residential Keurig.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
2
Great at first....
on November 18, 2024
Posted by: CJSAPK
This is the second model we had at our business. It is 16 months old and will not work regularly. We have followed the maintenance instructions, troubleshooted and still no resolution. My expectation was that the machine would last for at least a few years.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig Consumer Care, November 19, 2024
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 888-287-2739, extension 5. Our representatives are available Monday-Friday, 8am-5pm EST.
Written by a customer while visiting commercial.keurig.com
Posted by: Warren
Verified Purchase:Yes
The K-2550 has been perfect for our pantry remodel. I hated filling up the reservoir in our old machine, so having a plumbed in version solved that. Plus, the water filter makes each cup taste better and more robust.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: SAS Inc
Verified Purchase:Yes
Very Disappointed. We had a scheduled for installation, no one called no one showed up.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig Consumer Care, August 22, 2025
We are sorry to hear that you encountered this issue. If you still need assistance with the installation for your K-2500 commercial coffee maker, please reach out to our Consumer Care team directly at 888-287-2739, extension 5. Our representatives will be happy to look into this further for you!
Written by a customer while visiting commercial.keurig.com