Customer reviews from commercial.keurig.com
Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Average customer rating
4.2
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
87
4 Stars
21
3 Stars
8
2 Stars
11
1 Star
12
78%of customers recommend this product.
(
98 out of
126)
Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Posted by: CraneBoy
Verified Purchase:Yes
I purchased a item that I thought with my true love coffee maker. It was a Christmas gift to me and my wife so it sat in the box on opened for a few weeks. But then a new model came out and I have seen that I liked it even more so I called and with no pressure The representative exchanged it at no fee to me for the new model. We all like the new model
I would recommend this to a friend!
Response from commercial.keurig.comBy Keurig, Consumer Care, January 25, 2021
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting commercial.keurig.com
Posted by: TheContractor
Verified Purchase:Yes
It's a nice unit but its really strange that the unfiltered unit doesn't come with any attachments to connect to a 1/4" water line (standard for small appliances). It literally has a garden hose bibb connection, very strange. Also the website doesn't include any of this information or overall dimensions for the unit (particularly in the "open position"). It didn't fit under the upper cabinets. I needed a carpenter to come out to modify the bottom side of the upper so the mechanism could swing up far enough to insert a pod. Would have been nice to see this dimension BEFORE I ordered so I could have checked it.
Response from commercial.keurig.comBy Keurig, Consumer Care , April 28, 2021
We appreciate your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-669-8922. Our representatives are available Monday - Friday, 8 am - 5 pm EST they will be more than happy to help
Written by a customer while visiting commercial.keurig.com
Customer Rating
1
DON'T BUY
on May 4, 2021
Posted by: Todd
This brewer leaks. Others have also reported the problem. Keurig knows or should have known there are problems with this brewer.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, June 2, 2021
Hi Todd, our Customer Care team would be happy to help troubleshoot this issue with you. Please give them a call at 866-669-8922. Our representatives are available Monday - Friday, 8 am - 5 pm EST to assist you.
Written by a customer while visiting commercial.keurig.com
Customer Rating
2
Never ready
on September 26, 2022
Posted by: Dormer01
We bought this machine for our home so we could have an always-ready, plumbed coffee maker. While the machine seems to brew well, it’s never ready to go. Unless you’ve just made a cup within the last few minutes, you have to wake the machine by touching the screen—and then wait for it load its menu and warm the water (neither of which is done quickly). Only then can you brew your cup. So there’s always a lot of waiting for the ability to start your brew before you can walk away and let the machine do its thing. In this regard, the regular home units are much better. Those allow you to just press a button and walk away while the machine warms and brews. For as much money as this model costs, it should be at least as good as the cheaper ones.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, October 20, 2022
Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-669-8922. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting commercial.keurig.com
Customer Rating
5
Love this commercial coffee pot but use at home
on April 5, 2023
Posted by: CindyB
Verified Purchase:Yes
When we remodeled our kitchen we had a line run for a coffee pot and this is absolutely perfect . The water line plugged right in. Hot coffee in under a minute and strong brew option. Also water temp feature. I hope it lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Sherri
Verified Purchase:Yes
Ordered this coffee maker for a small office, delivered on time and installation was set up easy by Keurig professional who explained everything. Tech was very helpful and knowledgable.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
4
Great Coffee Maker for being commercial
on February 19, 2021
Posted by: MelindaVP
This is our 3rd Keurig for our lounge. I hope this will last a little longer than the other 2 we purchased. We love the ease of being plumb to the water line.
I would recommend this to a friend!
Response from commercial.keurig.comBy Keurig, Consumer Care, February 22, 2021
Hi Melinda, thank you for your review! We're glad to hear you're enjoying your new K-2500 coffee maker.
Written by a customer while visiting commercial.keurig.com
Posted by: CareBear88
Verified Purchase:Yes
It’s really great quality and metal sturdy parts. The electronic menu is smooth looking
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com