Customer reviews from commercial.keurig.com
Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
87
4 Stars
21
3 Stars
8
2 Stars
11
1 Star
14
78%of customers recommend this product.
(
98 out of
126)
Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Posted by: cgomez88
Verified Purchase:Yes
I purchased for an office plumbed machine and am very satisfied. Modern design. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
1
Major downgrade
on May 19, 2021
Posted by: SteveJ
Goes to sleep after 4 hours. When I come to work in the am, it takes a long time to brew a cup. Wastes my time waiting on this thing. My K-150 never did this. Very annoying coffee maker.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, June 2, 2021
Thank you for your review and feedback, Steve. If you ever need assistance, please call our Consumer Care team at 866-669-8922. Our representatives are available Monday - Friday, 8 am - 5 pm EST they will be more than happy to help.
Written by a customer while visiting commercial.keurig.com
Posted by: Mary111
Verified Purchase:Yes
We had the older model that has been discontinued. We love the direct water line and this model is smaller with a sleeker design. Very convenient!
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: DLBA
Verified Purchase:Yes
We bought this last month for our office of 20. Everyone has liked it. They like the "strong brew" option. It has been working well.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
1
DON'T BUY
on May 4, 2021
Posted by: Todd
This brewer leaks. Others have also reported the problem. Keurig knows or should have known there are problems with this brewer.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, June 2, 2021
Hi Todd, our Customer Care team would be happy to help troubleshoot this issue with you. Please give them a call at 866-669-8922. Our representatives are available Monday - Friday, 8 am - 5 pm EST to assist you.
Written by a customer while visiting commercial.keurig.com
Posted by: Angela
Verified Purchase:Yes
Loving our new office coffee maker so far. It's very sturdy and modern.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Judy P
Verified Purchase:Yes
I bought this about a month ago and I love it! It's very convenient with the water line hookup.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: TheContractor
Verified Purchase:Yes
It's a nice unit but its really strange that the unfiltered unit doesn't come with any attachments to connect to a 1/4" water line (standard for small appliances). It literally has a garden hose bibb connection, very strange. Also the website doesn't include any of this information or overall dimensions for the unit (particularly in the "open position"). It didn't fit under the upper cabinets. I needed a carpenter to come out to modify the bottom side of the upper so the mechanism could swing up far enough to insert a pod. Would have been nice to see this dimension BEFORE I ordered so I could have checked it.
Response from commercial.keurig.comBy Keurig, Consumer Care , April 28, 2021
We appreciate your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-669-8922. Our representatives are available Monday - Friday, 8 am - 5 pm EST they will be more than happy to help
Written by a customer while visiting commercial.keurig.com