Customer reviews from commercial.keurig.com
Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
87
4 Stars
21
3 Stars
8
2 Stars
11
1 Star
14
78%of customers recommend this product.
(
98 out of
126)
Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Posted by: RN Administration
Verified Purchase:Yes
I kept seeing water on the counter and the hoses and lines were dry. I put a paper towel under the unit unit the next morning, it was soaked. Water is coming from the back left of the unit. Very frustrating because we had to disconnect the unit and can't use it. This is way too expensive to have any issues onky after 3 days of use. Now I have to spend time dealing with. customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting commercial.keurig.com
Posted by: William
Verified Purchase:Yes
I purchased the K-2500 a few weeks ago and it is great. The unit is very quiet and fast, it has the water line hooked directly to it so never have to refill.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Bigfama
Verified Purchase:Yes
Love it very well built great brewer. Like the direct plumbing it's very convient.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Keurig K2500
Verified Purchase:Yes
Was disappointed to see there was no water line - water line adapter and water filter kit included as standard purchase- Had to make additional out of pocket expenses before being able to use
2. Also Water does not heat beyond a somewhat " warm " type temperature
2. Also Water does not heat beyond a somewhat " warm " type temperature
No, I would not recommend this to a friend.
Written by a customer while visiting commercial.keurig.com
Posted by: Kags
Verified Purchase:Yes
It has lots of coffee size options quick to brew when it’s warmed up. Other reviewers commented on the amount of time to warm up. It’s quite a bit longer than the old model and annoying when you are trying to get out the door. It’s a quick reload when it’s warm. Overall very good machine.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Ypsi kid
Verified Purchase:Yes
Seems to be a lot more quality with this machine I’ve had two of the other Plum models that I got no life out of so far I’m happy with This machine
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Ellen
Verified Purchase:Yes
Love the smaller footprint, but wish they had kept the front hinging of the 150p. Great screen and quick warm up!
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: cashi
Verified Purchase:Yes
IU am unhappy with the fact that you have to wait for 3 minutes for it to heat up. Did not have to wait on the old 150 comerical model it had instant coffee. Wish I had of know this before buying
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Consumer Care , September 23, 2021
Hello and thank you for your review. We are sorry to hear that the K-2500 coffee maker has not met your expectations and will be passing your feedback along to our quality and engineering teams for review.
The K-2500 sleep mode is automatically set at 30 minutes, but can be adjusted through the manager setting of the brewer to a 4 hour interval. We hope this helps if you are needing to brew multiple cups within that time frame!
The K-2500 sleep mode is automatically set at 30 minutes, but can be adjusted through the manager setting of the brewer to a 4 hour interval. We hope this helps if you are needing to brew multiple cups within that time frame!
Written by a customer while visiting commercial.keurig.com