Customer reviews from PetPals
PetPals - Urbane Grey Multi-Activity Scratching Post - Gray
Average customer rating
4.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
10
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for PetPals - Urbane Grey Multi-Activity Scratching Post - Gray
Customer Rating
5
The Kitties are Obsessed!
on February 27, 2024
Posted by: Harken K.
[This review was collected as part of a promotion.] Our kitties Mya Jean & Addie Mae absolutely love our urbane cat post! The cats play with it every day. Highly reccomend this product to cat owners! The color also goes great with our decor.
Written by a customer while visiting PetPals
Customer Rating
5
My cat loves it so much
on March 4, 2024
Posted by: Yao D.
[This review was collected as part of a promotion.] My cat loves it so much, and uses it all the time.
Written by a customer while visiting PetPals
Customer Rating
3
Cat loves this product
on November 2, 2025
Posted by: n/aaa
from Minnesota
Cat loves the product. But is not durable enough to withstand constant use. Top portion is falling apart at seam. Would like to be able to get replacement parts.
I would recommend this to a friend!
Response from PetPalsBy Customer Service, November 3, 2025
Hello n/aaa,
Sorry to hear that the scratching post is unraveling and is no longer in working order but, we do offer replacement parts at our website (petpalsgroup.com/product-page/urbane-replacement-part-c) sorry for the inconvenience, I hope this can help.
Thank you for your time and have a good day.
Sorry to hear that the scratching post is unraveling and is no longer in working order but, we do offer replacement parts at our website (petpalsgroup.com/product-page/urbane-replacement-part-c) sorry for the inconvenience, I hope this can help.
Thank you for your time and have a good day.
Written by a customer while visiting PetPals