Customer reviews from PetPals
PetPals - Urbane Grey Multi-Activity Scratching Post - Gray
Average customer rating
4.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
10
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for PetPals - Urbane Grey Multi-Activity Scratching Post - Gray
Customer Rating
3
Cat loves this product
on November 2, 2025
Posted by: n/aaa
from Minnesota
Cat loves the product. But is not durable enough to withstand constant use. Top portion is falling apart at seam. Would like to be able to get replacement parts.
I would recommend this to a friend!
Response from PetPalsBy Customer Service, November 3, 2025
Hello n/aaa,
Sorry to hear that the scratching post is unraveling and is no longer in working order but, we do offer replacement parts at our website (petpalsgroup.com/product-page/urbane-replacement-part-c) sorry for the inconvenience, I hope this can help.
Thank you for your time and have a good day.
Sorry to hear that the scratching post is unraveling and is no longer in working order but, we do offer replacement parts at our website (petpalsgroup.com/product-page/urbane-replacement-part-c) sorry for the inconvenience, I hope this can help.
Thank you for your time and have a good day.
Written by a customer while visiting PetPals
Posted by: Ali C
from Central Florida
Gender:Female
Verified Purchase:Yes
Right out of the box my senior cat started using it!
I would recommend this to a friend!
Written by a customer while visiting PetPals
Customer Rating
5
My cat loves it so much
on March 4, 2024
Posted by: Yao D.
[This review was collected as part of a promotion.] My cat loves it so much, and uses it all the time.
Written by a customer while visiting PetPals
Customer Rating
5
The Kitties are Obsessed!
on February 27, 2024
Posted by: Harken K.
[This review was collected as part of a promotion.] Our kitties Mya Jean & Addie Mae absolutely love our urbane cat post! The cats play with it every day. Highly reccomend this product to cat owners! The color also goes great with our decor.
Written by a customer while visiting PetPals
Customer Rating
5
Super easy to assemble
on February 19, 2024
Posted by: Onyx Z.
[This review was collected as part of a promotion.] First off, the scratcher was super easy to assemble. It’s very high quality too with a sturdy wooden base and a cute brand logo. I love that the scratcher includes both a surface for the cats to rub their face against along with scratching material. It also has fun balls that they can play with. As soon as I set the scratcher up, one of my cats was drawn to it. He proceeded (and continues) to have the time of his life while playing with and using all components from the scratcher. An added and unexpected touch is that the scratcher came with a cute dangling toy with feathers that my cats also took/take a great interest in!
Written by a customer while visiting PetPals
Customer Rating
5
I loved how easy it was to build
on February 15, 2024
Posted by: Bridget V.
[This review was collected as part of a promotion.] I loved how easy it was to build and how it's a perfect size. Its so sturdy for something to build so easily. My cat had a problem scratching the couch now he only scratches this.
Written by a customer while visiting PetPals
Customer Rating
5
High quality scratching post!
on February 12, 2024
Posted by: Becca W.
[This review was collected as part of a promotion.] High quality scratching post! Very easy to assemble and looks great!
Written by a customer while visiting PetPals
Customer Rating
5
Product was so easy to assemble
on February 6, 2024
Posted by: Mathilde C.
[This review was collected as part of a promotion.] Product was so easy to assemble and of very good quality. Very modern look. Love the rubber at the bottom for my Loulou to rub against and catch her loose hair.
Written by a customer while visiting PetPals