Customer reviews from dewalt.com
Dewalt - Lightning to USB Charge and Sync Cable 4 ft. Black/Yellow
Average customer rating
2.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
6
1 Star
23
26%of customers recommend this product.
(
9 out of
35)
Customer Reviews for Dewalt - Lightning to USB Charge and Sync Cable 4 ft. Black/Yellow
Customer Rating
1
Stopped working after less than a month.
on December 28, 2022
Posted by: AJK85
from Chicago
I bought this charger hoping ot would last longer than the cheaper ones, but unfortunately it stopped charging my phone after less than 1 month. Nothing seems to be loose or damaged, it just doesn't work. I borrowed my son's charger and my my phone charged just fine.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, January 12, 2023
Hi, we're sorry to hear of the trouble you are having with your DXMA1311359. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #6311071.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
2
Didn't last
on March 12, 2023
Posted by: Shane G
from Louisiana
Bought 10' cable b/co of my other Dewalt tools that have been great over the years. Cable worked great for about 3 months. I've tried it in several different adapters and straight USB plug ins with no luck. It still charges my airpods pros (slowly), but will not even come on to charge my iphone and ipad.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media , March 13, 2023
Hello.
Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the Charging cable. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (#6688154) so we may have all information available from your review.
Thanks, Maria DEWALT Social Media Team
Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the Charging cable. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (#6688154) so we may have all information available from your review.
Thanks, Maria DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
2
Like everyone else, no long functioning after 6 mo
on March 26, 2023
Posted by: RichM
from New Mexico, USA
Like may other reviews, the 10' Dewalt USB to Lightening cable stopped working after about 6 months.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media , March 28, 2023
Hello Rich.
Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the cable. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (#6789004) so we may have all information available from your review.
Thanks, Maria DEWALT Social Media Team
Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the cable. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (#6789004) so we may have all information available from your review.
Thanks, Maria DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Stopped working after 2 uses
on April 17, 2023
Posted by: MJG69
I bought this charger on 4/14, worked fine on my way home. Used it the next morning, my phone got really really hot so I unplugged it. We plugged a different iphone in to see if it was something with my phone and it wouldn't charger it at all. Very disappointed for a Dewalt product.
No, I would not recommend this to a friend.
Response from dewalt.comBy Michelle, DEWALT, April 19, 2023
Hello MJG69. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with DXMA1311359. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket #6943676 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Written by a customer while visiting dewalt.com
Customer Rating
5
Great Quality
on March 29, 2020
Posted by: Eric_04
from Santa Ana, CA
I bought a couple days ago and I love how strong it is.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Broke the first day
on July 16, 2020
Posted by: drivingtacs
My son bought this cord. ZERO abuse to it.. plugged it in by his bed. worked first day. stopped working the second. he through away the receipt and the box.. now we are stuck with a non working cord.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
2
Skip this cord
on October 5, 2020
Posted by: Notheavyduty
from Outside of dc
For the price i paid for it, it should have lasted longer than nine months. I’m disappointed. The reinforcement cracked and now the cord needs to be totally still or it won’t charge.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Over priced piece of crap
on October 31, 2020
Posted by: Anonymous
from Frazier's Bottom, WV
Title says it all. Not durable in long run had it 2 weeks in am office setting. Now it has cracks and no longer charges devices.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com