Customer reviews from dewalt.com
Dewalt - Lightning to USB Charge and Sync Cable 4 ft. Black/Yellow
Average customer rating
2.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
6
1 Star
23
26%of customers recommend this product.
(
9 out of
35)
Customer Reviews for Dewalt - Lightning to USB Charge and Sync Cable 4 ft. Black/Yellow
Customer Rating
1
Crap of a charger
on February 9, 2021
Posted by: Leo P
from Corona Ca
This is the 2nd one i buy for my daughters the first one I thought it was abuse or mistreated charger but this one didn’t even last 1 day and just like the first one the charging tip falls right off
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5
Great Quality
on March 29, 2020
Posted by: Eric_04
from Santa Ana, CA
I bought a couple days ago and I love how strong it is.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Broke within a month and 2nd one is malfunctioning
on May 10, 2020
Posted by: Ipad
from Leclaire Iowa
We purchased 2 of these a month ago, one is ruined, and the 2nd is acting up.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5
Does what it’s designed to do
on October 21, 2022
Posted by: Balloon Knot
from Edmond, OK
I bought two of these cords for both of my Peterbilt trucks and have had zero issues in the past 8 months.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Don’t understand the bad reviews
on May 21, 2023
Posted by: Jbrockjr
from South Carolina
Got 2 of them, they work great and probably the only mobile chargers I’ll buy from now on, or at least till Milwaukee makes some lol
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
3
Not as good as I expected
on July 9, 2023
Posted by: Paige1D23
from Michigan
My dad got me this charger, because I need a new charger, and he happened to find this one. I had this charger for probably a year. It works perfectly fine, but all of a sudden the white rubber part is coming out of the fabric. It’s soppiest to be the strongest durable charger, and I assumed it was gonna last forever, because it’s made by a great power tool company, but apparently this company didn’t do well when making phone chargers
I would recommend this to a friend!
Response from dewalt.comBy Frank, Customer Service, July 9, 2023
Hello, Appreciative Customer.Thank you for taking the time to provide your feedback. I am sorry you had a negative experience with (model number DXMA1311359). I would like to assist you with contacting our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (# 7615831) so we may have all information available for your review. We may require additional information before forwarding your case to the appropriate customer service team for this product.
Thanks
FRANK
DEWALT
Thanks
FRANK
DEWALT
Written by a customer while visiting dewalt.com
Customer Rating
1
Very disappointed
on February 18, 2023
Posted by: Eddie K
from Pittsburgh, PA
I just bought one of these hoping the reinforcements on the ends would make it last long like my Dewalt tools do. It’s held up a couple weeks and now disconnects every 5 seconds, then stops my music from playing while driving. Not only is that annoying but very distracting. I kept hoping this would hold up.
No, I would not recommend this to a friend.
Response from dewalt.comBy Michelle, DEWALT® Social Media Team, February 21, 2023
Hello Eddie K. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with DXMA1311359. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket #6561171 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Written by a customer while visiting dewalt.com
Customer Rating
5
Tough cord, built to last.
on November 4, 2019
Posted by: Aaron_73
from Bloomington, IL
[This review was collected as part of a promotion.] I’ve been using the 10’ lightning charging cord for a few months and love it. The reinforced materials make this cord a must have. FYI, if you are looking for it in-store, I first saw it on an end cap at a big box store and passed on it. Then I went back and it was moved to an odd location and the staff had no clue they were even in stock. Not a DeWalt problem, but it was frustrating not having all the DeWalt products together.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com