Customer reviews from dewalt.com
Dewalt - Lightning to USB Charge and Sync Cable 4 ft. Black/Yellow
Average customer rating
2.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
6
1 Star
23
26%of customers recommend this product.
(
9 out of
35)
Customer Reviews for Dewalt - Lightning to USB Charge and Sync Cable 4 ft. Black/Yellow
Customer Rating
5
Excellent
on November 5, 2019
Posted by: Robidrywaller
from Saratoga, NY
[This review was collected as part of a promotion.] Absolutely the best power cord out there. Heavy Duty!
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Huge let down...
on December 5, 2021
Posted by: Jim Thurber
from CT
I purchased 2 of these dewalt iphone charging cables and they both started giving me problems in less than 8 weeks. I thought maybe it was the inlet to my Iphone so I traded it in for a new Iphone 13 and it's definitely the charging cable. Stick to buying actual Apple IPhone chargers. These are a waste of money. Sorry Dewalt, I like your tools but these charges don't work for s&/+
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Disappointing
on December 19, 2021
Posted by: Lkw999
from Boston
Looked sturdy but the end snapped off in less than 4 months. The cable itself was fine
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Poor quality
on January 31, 2022
Posted by: PB13
from Kittery, ME
Doesn’t last or stand up, even standard use in car.
No, I would not recommend this to a friend.
Response from dewalt.comBy Frank, Customer Service, February 9, 2023
Hello, Appreciative Customer.Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with DXMA1311359. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket #6492610 so we may have all information available for your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Written by a customer while visiting dewalt.com
Customer Rating
1
Not worth the price
on February 4, 2022
Posted by: Dazlindaz
from Detroit MI
Not good at all, bought 2 in a few months for use in my vehicle, they are in a fixed position so not abused , both just stopped charging after a while, tested them in other ports etc to confirm , won’t be buying them again
No, I would not recommend this to a friend.
Response from dewalt.comBy Michelle, DEWALT® Social Media Team, February 2, 2023
Hello Dazlindaz. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with DXMA1311359. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket #6442297 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.
Thanks,
Thanks,
Written by a customer while visiting dewalt.com
Customer Rating
1
Don’t waste your money
on April 6, 2022
Posted by: Dot1
from Dallas, TX
I had this for a few months before it broke. I only used this around my house on my iPad.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media, February 7, 2023
Hello.
Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the Charing cable. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (#6473034) so we may have all information available from your review.
Thank you, Maria DEWALT Social Rep.
Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with the Charing cable. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket (#6473034) so we may have all information available from your review.
Thank you, Maria DEWALT Social Rep.
Written by a customer while visiting dewalt.com
Customer Rating
1
Didn’t work out of box
on September 20, 2022
Posted by: Baorensen22
from Tennessee
The charger didn’t work out of the box brand new. Would give a negative 5 stars if possible.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, September 21, 2022
Hi, we're sorry to hear of the trouble you are having with your DXMA1311359. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket # 5510141.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
1
I thought this was supposed to be heavy duty.
on October 18, 2022
Posted by: Anonymous
I purchased my cord less than a year ago exclusively to stay in the truck. It’s already disconnecting intermittently. Wish I could have my money back. Does anybody know if Milwaukee makes a USB-Lightning cord?
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, October 21, 2022
Hi, we're sorry to hear of the trouble you are having with your DXMA1311359. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #5778127.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com