Customer Reviews for LG - 32UN880-B 32" Ultrafine Display Ergo UHD 4K IPS Display with HDR 10 Compatibility and USB Type-C Connectivity, Black
Customer Rating
2
More Stuck Pixels
on August 16, 2023
Posted by: Lyle1
[This review was collected as part of a promotion.] I only buy LG and have had great success but this monitor within the first month had 50 stuck pixels (green, red and blue). I was going to do RMA but they required me to send the monitor for inspection before sending a replacement. It was my only monitor at the time and couldn’t go without. I lived with it but now almost 2 years later I have countless 300+ stuck pixels wand is not in heavy use. Never had an issue with any brand to this extent for this price I find this unacceptable.
Quality
2
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 18, 2023
Thank you for your time in leaving a review on your monitor. Having pixels all over the screen is definitely an inconvenience, and we'd be more than happy to further look into this and other options. In order for us to do so, we need to move to a private back-and-forth conversation. Please send us a private message using @LGUSSupport through our Facebook or Twitter platforms, you can also contact our customer service line at (800) 243-0000 and someone from our customer service team can assist you. ^Anthony
I bought this exact monitor in October 2021. It seemed like a great monitor, zero issues. This morning, July 13 2023 the monitor suddenly goes pink in the middle of a session, followed by white vertical lines cutting across the screen. Now it's completely useless. The monitor just shows a few white vertical lines and fades. I've tried different devices and it's definitely the monitor that is defective
Quality
1
Features
3
Value
1
Response from lg.comBy Winie Claire Borja, LG Social Media, July 24, 2023
Hello, there. We're sorry to hear that you're having white vertical lines issue with your LG 32UN880-B 32 Inch UltraFine™ Display Ergo 4K HDR10 Monitor, model 32UN880-B. We'd like to assist you with this concern. Please send us a private message on Facebook or Twitter using @LGUSSupport and we would be pleased to help you. ^Winie
I connected to MacBook Pro but LG Ultrafine monitor color adjustment didnot match Macbook Pro white point color so cooler color on Macbook and a little mat color on LG that is slightly different. I tried to adjust color on LG but there are no matching color degree.
Pros: Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. ~Tanisha
[This review was collected as part of a promotion.] I bought this monitor a little while ago. So far it's been pretty amazing. Set up was relatively easy and the monitor arm is sturdy and easy to use.
The negatives - Not much. My only complaint is that the usb-c connection goes dead if I don't turn off the monitor before i restart my computer. Not sure if it's a Mac thing or not. Couldn't find anything online and support was stumped too. In the end I figured everything out and it's working properly.
First the good: The ergo design is very nice. Easy to mount, good cable management, sturdy stand with a wide range of movement. It's also a snap (literally) to attach and detach the screen from the stand. So A+ on design.
Now the bad: First, the monitor image less than I expected. Yes it does standard RGB gamut, but what is not stated is that it crushes the shadows to black. The monitor can be adjusted somewhat to compensate but it's not accurate... the black point is still too high. I would not recommend this monitor to anyone wanting to do photography work. However, it is very nice for office work or watching movies and more than bright enough.
Second, The monitor and the Mackbook Air (M1) do not work well together using a USB-C connection. The monitor will not detect a connection after the Mac has been shutdown and the monitor has been left to enter sleep mode. Sometimes the monitor will cause the Mac start-up immediately after being shutdown. When waking the Mac from sleep the monitor wakes and connects most of the time. Thankfully, there is a work-around to all this nonsense (pun intended), which is to turn the monitor off/on when the connection can not be established... either by unplugging or holding the monitor settings button for a few seconds... but it is not as seamless as it should be.
So in summary, the ergonomics are great, but it's just an average big screen that is good movies or office work, but not for color accuracy or fast motion, but don't expect anything close to premium performance.
Pros: Style/Design
Quality
5
Features
3
Value
4
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 30, 2023
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
[This review was collected as part of a promotion.] This monitor is kinda boring tbh. Similar to other product. But Theres one thing that matters to all is that software support comes with. You can't find anywhere else. I'm mainly using it with MBP. And LG have done great job at software support MacOS where other brands does not offer.
Pros: ease of use
Quality
4
Features
4
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, April 27, 2023
Hi! Thanks for your review mentioning your great experience with our software support! Enjoy the 4K IPS monitor! Should you need support, don't hesitate to contact us at (800) 243-0000 from Mon. to Sun. 8AM – 9PM EST. We'd be happy to assist solve your issue! ^Chris
As a global company, our code is developed by teams all over the world. We often work together by sharing screens to read and review each other's code. However, reading small font on a screen for hours can be quite challenging and can strain our eyes. I was surprised to find that the LG 32'' UltraFine monitor has such high resolution that I am able to read my colleagues' code without needing to constantly increase the font size
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 17, 2023
Glad to hear the LG 32 Inch UltraFine™ Display 4K Monitor is making you more productive in your work life! #LifesGood when you don't need to squint to see code on your LG monitor! Should you need support or have any questions, we're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to private / direct message us on the platforms for support. We'd be happy to assist! ^Chris
Really happy with this monitor. Would be better if you could calibrate it better. Software not that great. But I love the size 32" and the colors are great.
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 8, 2023
We appreciate you taking the time to communicate with us about your experience with your LG product. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you need any assistance, please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. -Cazz