Customer reviews from lg.com
LG - 32UN880-B 32" Ultrafine Display Ergo UHD 4K IPS Display with HDR 10 Compatibility and USB Type-C Connectivity, Black
Average customer rating
4.2
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
74
4 Stars
28
3 Stars
5
2 Stars
10
1 Star
9
85%of customers recommend this product.
(
58 out of
68)
Customer Reviews for LG - 32UN880-B 32" Ultrafine Display Ergo UHD 4K IPS Display with HDR 10 Compatibility and USB Type-C Connectivity, Black
Customer Rating
2
Major defect - avoid if using in bright room
on January 8, 2022
Posted by: DisplayTechie
[This review was collected as part of a promotion.] This monitor is excellent except for one major defect.
The good: it has very accurate color, calibrates well, gets bright, has good USB C support, solid uniformity, works equally well with PC and Mac, has great controls.
The defect: LG packages it from the factory without sufficient screen protection - this leads to a defective screen right out of the box. The monitor comes wrapped in a thin patterned Styrofoam bag and placed face down at the bottom of its packaging box with the weight of everything else, including the monitor arm, placed directly on top of the back of the monitor. The pressure this creates between the screen rubbing directly against the bag leaves permanent physical imprints etched into the antiglare coating that are visible when using the monitor in a sunny room or under direct or reflected light. This has been verified with 4 brand new monitors.
You should be able to check for the issue yourself in a bright room under direct sunlight or by shining a light at the screen. If you don't use the monitor under bright conditions, you probably won't notice this, and this monitor would be a fine choice. If you do intend to use it in a bright room, I don't recommend this monitor.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 11, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Great Stand, big issue with USB-C
on May 8, 2022
Posted by: Texan555
from Dallas, TX
[This review was collected as part of a promotion.] Received the item few days ago and still excited. used for Macbook Pro M1 from 2021.
Be warned that while USB-C cable connected, if you reboot the computer, the USB-C port of the monitor is going to stop working, no power delivery, no video. It is a known issue I learned the hardway. To address this, either never reboot the computer with USB cable connected or you cycle the power of the monitor after computer reboot (as monitor would stop working)
Be warned that while USB-C cable connected, if you reboot the computer, the USB-C port of the monitor is going to stop working, no power delivery, no video. It is a known issue I learned the hardway. To address this, either never reboot the computer with USB cable connected or you cycle the power of the monitor after computer reboot (as monitor would stop working)
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, May 10, 2022
We hate to hear this and thank you for providing this feedback.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Quality issue
on March 17, 2022
Posted by: ub880reviewer
[This review was collected as part of a promotion.] I bought 2 32UN880-B monitors 2 weeks ago. One works well but the other one started showing parallel lines on the display after 2 days of using. I'm going to return the malfunctioned one.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, March 18, 2022
We are sorry to hear you had this issue with your monitor.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Died after 18 months
on July 13, 2023
Posted by: BrokenScreen
from Brooklyn, NY
I bought this exact monitor in October 2021. It seemed like a great monitor, zero issues. This morning, July 13 2023 the monitor suddenly goes pink in the middle of a session, followed by white vertical lines cutting across the screen. Now it's completely useless. The monitor just shows a few white vertical lines and fades. I've tried different devices and it's definitely the monitor that is defective
Quality
1
Features
3
Value
1
Response from lg.comBy Winie Claire Borja, LG Social Media, July 24, 2023
Hello, there. We're sorry to hear that you're having white vertical lines issue with your LG 32UN880-B 32 Inch UltraFine™ Display Ergo 4K HDR10 Monitor, model 32UN880-B. We'd like to assist you with this concern. Please send us a private message on Facebook or Twitter using @LGUSSupport and we would be pleased to help you. ^Winie
Written by a customer while visiting lg.com
Posted by: calidude40
from LA
Verified Purchase:Yes
Started seeing issues right away. USB-C won’t work but I thought it’s my laptop. Eventually the screen got burnt. LG washed their hands off even though the product was registered with them.
Don’t buy this garbage and definitely don’t buy LG.
Don’t buy this garbage and definitely don’t buy LG.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, January 10, 2023
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG monitor. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
2
More Stuck Pixels
on August 16, 2023
Posted by: Lyle1
[This review was collected as part of a promotion.] I only buy LG and have had great success but this monitor within the first month had 50 stuck pixels (green, red and blue). I was going to do RMA but they required me to send the monitor for inspection before sending a replacement. It was my only monitor at the time and couldn’t go without. I lived with it but now almost 2 years later I have countless 300+ stuck pixels wand is not in heavy use. Never had an issue with any brand to this extent for this price I find this unacceptable.
Quality
2
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 18, 2023
Thank you for your time in leaving a review on your monitor. Having pixels all over the screen is definitely an inconvenience, and we'd be more than happy to further look into this and other options. In order for us to do so, we need to move to a private back-and-forth conversation. Please send us a private message using @LGUSSupport through our Facebook or Twitter platforms, you can also contact our customer service line at (800) 243-0000 and someone from our customer service team can assist you. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
USB C breaks
on October 25, 2024
Posted by: HasseSF
from San Francisco, CA
[This review was collected as part of a promotion.] USB C port is super fragile and breaks very easy! A very common problem if you search online for other users experiences.
Pros: Style/Design
Quality
1
Features
5
Value
2
Response from lg.comBy true, LG Digital Care Team, October 29, 2024
Hey there! We're here to help make sure everything is able to connect to your LG monitor. So we can look into his further with you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Posted by: RandomTechGeek
Verified Purchase:Yes
We've purchased several of these monitors. The swinging arm is heavy and my least favorite monitor stand. Also, the 32UN880 consistently has a bad Usb-C port. Just not great for an expensive item.
Quality
1
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, August 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue.^Sandy
Written by a customer while visiting lg.com