Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - PURSUIT SERIES Case for Apple iPhone X/XS - (77-57210) - CR - Black
Average customer rating
3.5
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
87
4 Stars
35
3 Stars
33
2 Stars
27
1 Star
34
61%of customers recommend this product.
(
128 out of
209)
Customer Reviews for OtterBox - Refurbished Excellent - PURSUIT SERIES Case for Apple iPhone X/XS - (77-57210) - CR - Black
Posted by: DOMINICK ROCCO
Verified Purchase:Yes
LOVE IT, GREAT CASE, DOESN'T FEEL BIG OR BULGY, VERY SECURE
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JenTaco
Verified Purchase:Yes
I love this case, not only is it super thin but I know my phone is safe! Thanks for another amazing case OtterBox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
This is my favorite case as it has a slim yet appears to be a durable case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JBoss
Verified Purchase:Yes
I love the feel, how compact it is as well. However, It was a bit complicated figuring out how to take the phone off the case the first time around. Other than that it is an awesome case. I highly recommend buying a screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bnichols
Verified Purchase:Yes
This was a great purchase and a strong and well built case .....
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bret
Verified Purchase:Yes
Bought few weeks ago and love the case , must button sorta hard to use . But case is great mix between slim and protective
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mred06
Verified Purchase:Yes
The case looks and feels great in the pants pocket! However, the cases exterior is a hard plastic surface that is not textured for grip purposes. I have big hands so I have no problem holding the phone with the case on it but it is constantly slipping out of my hand! I have been lucky enough to catch it before it hits the ground so I’m not sure how well it holds up yet. The protective lip around the screen is minimal with no protective layer over the glass. If you’re clumsy like myself, this is probably not the case for you, would be great for someone who wants to protect the asthetics and I
isn’t a butterfingers type.
isn’t a butterfingers type.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 15, 2017
Hey there Mred06,
While we're glad that the style of the Pursuit allows you to easily stow your iPhone X in your pocket, we're sorry to hear that it seems to be a little too sleek for your preferences! If you're looking for a case that is slim with a bit more rubber resistance, we might suggest looking at our Commuter series. The Commuter has an inner rubber silicone that works together with the hard exterior shell to give it a compact, textured feel. Please feel welcome to take a look via the link below, and our Otter team will always be available at 1-855-688-7269 to answer any follow-up questions!
https://www.otterbox.com/en-us/iphone-x/commuter-series-case/apl4-iph17.html?dwvar_apl4-iph17_color=20#start=12
Sincerely,
OtterBox Customer Service Team
While we're glad that the style of the Pursuit allows you to easily stow your iPhone X in your pocket, we're sorry to hear that it seems to be a little too sleek for your preferences! If you're looking for a case that is slim with a bit more rubber resistance, we might suggest looking at our Commuter series. The Commuter has an inner rubber silicone that works together with the hard exterior shell to give it a compact, textured feel. Please feel welcome to take a look via the link below, and our Otter team will always be available at 1-855-688-7269 to answer any follow-up questions!
https://www.otterbox.com/en-us/iphone-x/commuter-series-case/apl4-iph17.html?dwvar_apl4-iph17_color=20#start=12
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dylan
Verified Purchase:Yes
Can not get the front part of Pursuit case to latch around the volume and ringer toggle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com