Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - PURSUIT SERIES Case for Apple iPhone X/XS - (77-57210) - CR - Black
Average customer rating
3.5
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
87
4 Stars
35
3 Stars
33
2 Stars
27
1 Star
34
61%of customers recommend this product.
(
128 out of
209)
Customer Reviews for OtterBox - Refurbished Excellent - PURSUIT SERIES Case for Apple iPhone X/XS - (77-57210) - CR - Black
Posted by: Ponypower
Verified Purchase:Yes
Being using this model for months now. Ordered a 2nd one to get a color. I live on a working farm with horses so drop protection and moisture resistance is required. I’ve dropped my iPhone on the concrete multiple times now with no damage! Plus been caught in the rain while outside. Be sure to also get the glass screen protector. The cover is so tight it keeps out 99% of dust and debris. The button covers work great and are easy to locate. It also comes with a short wrist strap that I didn’t think was necessary but now find indispensable. Down at the bottom it has four small slits that give you access to the microphone. These work very well compared to a waterproof model that I tried from a competitor. But you’re still don’t have perfect sound transmission since you are choosing to have ultimate protection. That’s the only reason it didn’t get 5 stars.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kyle
Verified Purchase:Yes
I bought this a few weeks ago and I was disappointed because I saw the pursuit covered the switch on the left side of the iPhone and mine doesn’t
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 19, 2019
Hi Kyle,
We’re sorry for any confusion with your Pursuit Series purchase. We would like to get more details so that we can try to sort this out. Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We’re sorry for any confusion with your Pursuit Series purchase. We would like to get more details so that we can try to sort this out. Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: surfer88
Verified Purchase:Yes
Have tried many cases over the years (Otterbox and many competitors). This is by far the best case. Size is good and super protection. Bonus of the speaker amplification.
Works wirh Wireless Qi charging.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: WisDoc
Verified Purchase:Yes
The case seems sturdy and I'm sure it will protect my iPhone well if I drop it. What I don't like is that the buttons to turn the ringer on/off as well as the volume buttons did not work very well once the case was on. It takes 5 or 6 times flicking the on/off button off to turn the ringer on/off. It also needs quite a bit of extra pressure to turn the volume up and down. I thought about returning the case but didn't want to deal with the hassle - it's functional enough but that's about it.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Ironmic
Verified Purchase:Yes
Loved the case, it’s very hefty yet not as bulky as the defender. Purchased the clear backed case to allow the beauty of the iPhone X to show. Have not had a chance to see if the wireless charging works with the case since I’m still searching for a good charger. Hoping it will do well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wolfknght
Verified Purchase:Yes
I bought the case and am very happy with it’s protective capabilities. I would however like if you could get the clear shielding with some accent colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Misserin22
Verified Purchase:Yes
Bought this in advance because I wanted it before my new iPhone X arrived. I like it but there is no rubber edging so it slips out of my hand easily and also there is no screen protector on it. I’m worried my screen will get scratched in my purse.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Styners
Verified Purchase:Yes
Very fitting case for the new iPhone X . Seems durable and not too bulky !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com