Customer reviews from otterbox.com
OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Average customer rating
4.6
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
195
4 Stars
25
3 Stars
13
2 Stars
12
1 Star
4
89%of customers recommend this product.
(
209 out of
236)
Customer Reviews for OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Posted by: Anonymous
Verified Purchase:Yes
It's a perfectly functional case, its designs are pretty, although I'd prefer it to be of a different color to this black I was offered, although it's an old phone..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rich
Verified Purchase:Yes
The new Otterbox fits my phone perfectly and replaces another Otterbox case that had worn out over time. It is perfect for my needs.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to put in and very lite and strong. Very please and happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Robert
Verified Purchase:Yes
It fit perfectly and was surprisingly easy to get for an older I phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Todd J
Verified Purchase:Yes
I don’t like this design at all, it’s too slick, always taking screen shots. I’m returning it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 26, 2024
Hello, Todd! We are so sorry to hear that the Symmetry Series case was not the perfect fit for you. Please reach out to our CS Team by phone or via chat, and we are happy to help with that return, and we are also happy to answer questions or assist with other case options to better meet your needs.
Written by a customer while visiting otterbox.com
Posted by: Supremium
Verified Purchase:Yes
The case fits perfectly and keeps my phone protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Good durable case. I know it's for an old phone, but I wish there were still more color variations available.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bud Hamlin
Verified Purchase:Yes
I liked the thick soft sides on my old case . Thin, hard sides and edges can’t protect as well
Response from otterbox.comBy Customer Service, Customer Service, March 31, 2025
Hello, Bud! We are so sorry to hear the edges of this case are not working out in the same way as your old case. Please reach out to our Customer Service Team via chat and we would be most happy to see if there is something we can do to help!
Written by a customer while visiting otterbox.com