Customer reviews from otterbox.com
OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Average customer rating
4.6
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
195
4 Stars
25
3 Stars
13
2 Stars
12
1 Star
4
89%of customers recommend this product.
(
209 out of
236)
Customer Reviews for OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Posted by: Flying Mick
Verified Purchase:Yes
The super slim fit while still providing excellent drop protection makes this case awesome!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tyler
Verified Purchase:Yes
I bought this case a few weeks ago for my new iPhone after having OtterBox cases for all my previous iPhones. This case is much slimmer and feels more sturdy than any of the previous ones I’ve had. Its fairly easy to get on and off and it’s a single piece. I would recommend this case to anyone with an iPhone X or XS. I just wish it came in more solid colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alex502
Verified Purchase:Yes
This is so far my favorite redesign of the Symmetry series which has always been my favorite case line, your designers have done an excellent job redesigning it and i no longer feel envious when insee my friends with sleeker cases, in fact they are obsessed with my new case and are buying it too!! Please keep the new thinndesign as it is as it is the absolute best one!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: EDub
Verified Purchase:Yes
I had the older version of symmetry case for my iphone x. Although I knew it would protect my phone, I always felt it was a bit slippery and a little thick.
The new Symmetry (for iPhone x & xs) is much better. As advertised, its thinner and you can tell immediately. Actually feels slim now. The PC back is also better due to increased texture; so although the material itself is still slippery, at least the texture is improved to aid grip. Lastly, the buttons have been updated and are some of the best I've used; very tactile.
The new Symmetry (for iPhone x & xs) is much better. As advertised, its thinner and you can tell immediately. Actually feels slim now. The PC back is also better due to increased texture; so although the material itself is still slippery, at least the texture is improved to aid grip. Lastly, the buttons have been updated and are some of the best I've used; very tactile.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: charlie
Verified Purchase:Yes
I dropped this and it literally bounced and rested on it's screen with no issues. The raised edge on the screen side is a great feature as well, it minimize direct contact with the screen. I threw on a screen protector for good measure but with the X/Xs being "water tolerant" this phone is well protected.
No complaints. It works with all of my wireless chargers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Finally, a case that offers protection and style
on December 17, 2018
Posted by: kelsunflower
Verified Purchase:Yes
I am very pleased with my Otterbox thin designed case! The colors and glitter are gorgeous. I love the design of grass and other wild plants. The case itself is very sturdy, fits my phone like a glove, and offers excellent protection. I've dropped it once or twice and didn't even need to worry about the condition of my phone in this case. Also, the design and size are finally perfect and comfortable in my hands. I love the thin design. Overall, it's my favorite case I've ever used and that's saying a lot because I'm pretty picky. I'm exceptionally pleased.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: courtneyaliciaa
Verified Purchase:Yes
I bought the symmetry series case about a year and a half ago in the light green color. Recently I bought the speckled light pink case because I wanted a new look. This case design is phenomenal. By far the best phone case I’ve ever used. It protects your phone without being too bulky while also having pretty colors/designs. I loved it so much before, but now with the new, more slim design, I love it even more. It’s true that the rubber part of the case can get dirty. But I’ve found that’s easily fixed if you take a baby wipe and scrub it. Love this case and definitely reccomend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jf123
Verified Purchase:Yes
Amazing OtterBox quality, as always, but I expected a brighter yellow. The color is much more orange/darker than I wanted, and the rubber piece around the edges immediately turned grey/dirty. The case just doesn't look that great.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 16, 2019
Hey there!
We're sorry to hear that you're not loving that new Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our Otters in the case lab. In the meantime, give us a ring at 1-855-688-7269, and we'd be more than happy to look into getting you a replacement case for that dirty one you're currently using.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving that new Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our Otters in the case lab. In the meantime, give us a ring at 1-855-688-7269, and we'd be more than happy to look into getting you a replacement case for that dirty one you're currently using.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com