Customer reviews from otterbox.com
OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Average customer rating
4.6
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
195
4 Stars
25
3 Stars
13
2 Stars
12
1 Star
4
89%of customers recommend this product.
(
209 out of
236)
Customer Reviews for OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Posted by: Dee1
Verified Purchase:Yes
So many say it makes the phone heavy, there is a reason for that, so when the phones drops it drops on the back to protect the screen. Has non slip back and feels protected. Stylish and protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jake
Verified Purchase:Yes
Bought this case recently, and it’s terrific! It does a great job protecting the phone, it’s extremely durable, it’s pretty low profile and not clunky, and it has a nicely textured matte finish. I definitely recommend this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Katt
Verified Purchase:Yes
It’s the best purchase I could have got, as I am clumsy with my phone lol
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Omar18
Verified Purchase:Yes
i love the aspen yellow on the case it makes it pop and its not bulky that its uncomfortable in my pocket. Also love the simplicity of the case but also looking sleek
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christian
Verified Purchase:Yes
The buttons on the case feel very cheap, they rattle when the phone is moved and fall out when removing the case from the phone.
This isn’t what you’d expect from a case from this brand never mind the price.
This is my fourth case from Otterbox, it’s the most expensive one I’ve bought but it’s the poorest quality.
However the case it’s self will no doubt provide decent overall protection so 3/5 stars.
This isn’t what you’d expect from a case from this brand never mind the price.
This is my fourth case from Otterbox, it’s the most expensive one I’ve bought but it’s the poorest quality.
However the case it’s self will no doubt provide decent overall protection so 3/5 stars.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2020
Hey, Christian!
We're sorry to hear about your frustration with the buttons on your Symmetry Series case! While those buttons have been updated to provide a more tactile feel, they should not be falling out of the case easily. The good news is, we have a great warranty, so we'd be more than happy to look into your replacement options. Contact our Customer Service Team in your region here: https://www.otterbox.co.uk/en-gb/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with the buttons on your Symmetry Series case! While those buttons have been updated to provide a more tactile feel, they should not be falling out of the case easily. The good news is, we have a great warranty, so we'd be more than happy to look into your replacement options. Contact our Customer Service Team in your region here: https://www.otterbox.co.uk/en-gb/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Like the thinner case comparative to the defender
on June 5, 2020
Posted by: Jacqueline
Verified Purchase:Yes
I love this case. It is sleek and clean. I had the defender series case for almost 2.5 years on my iphone and then the material started to peel and the inner case cracked on two different spots. I was then search for another case and came across this one. It is easy to put on and take off your phone. I like to clean the interior part of my phone about once a month and the outter case a couple times a week (more now with covid-19). There are minimal nooks to clean and I look how thin it is! It feels like I have a new phone, hahaha. I got it in the yellow color and its refreshing. I've dropped my phone several times around the house and even on walks and it is just as protected as the defender series I had prior. Overall, I can see this case lasting longer than my defender series and would recommend to anyone in the market for a thin case that still protects it from gnarly falls.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike S
Verified Purchase:Yes
Keeps my phone safe, comfortable, doe not get stuck in my pocket
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
Very happy it is slim and solid. A well fitting case works well and does what it says on the box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com