Customer reviews from otterbox.com
OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Average customer rating
4.6
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
195
4 Stars
25
3 Stars
13
2 Stars
12
1 Star
4
89%of customers recommend this product.
(
209 out of
236)
Customer Reviews for OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Posted by: Happy Guy
Verified Purchase:Yes
Fits my phone. Protects it from falls. Looks cool.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Est123
Verified Purchase:Yes
I always feel that my phone is most secure with an Otterbox case! This is my second one so far and loving it :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: catohubbs
Verified Purchase:Yes
I like the interesting design of this case and its sturdiness. It feels like it will last and do a good job protecting my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dbddlr
Verified Purchase:Yes
I love this case. It is the best balance of protection and slim form factor. The color design is awesome as well, it’s just the right amount of slick and grippy so you can get it in and out of your pocket easy but also hold on to it with confidence.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Terese2020
Verified Purchase:Yes
I’ve bought cases from competitors in the past, the cases were similarly priced/not cheap, but the material got dirty, the bottom thin part became stretchy or melted or wore quickly. This case fits my phone like a glove and I can tell the quality is superior—So happy I bought from OtterBox!!
The case texture is perfect, doesn’t slip out of my hand and it’s already taken a few drops, zero defect. All the button connections work PERFECTLY. I’ll say it again, best product on the market—OtterBox does not disappoint!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ayg1978
Verified Purchase:Yes
My favorite otterbox! It’s so slim it’s perfect!! I get one every time I upgrade my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: susan03
Verified Purchase:Yes
I bought this to replace another Otterbox cover that was a different color. This is slimmer and still protects my phone when dropped. It fits on my pocket and purse very well. I will always use Otterbox because it is s great product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lindz2313
Verified Purchase:Yes
Was disappointed when I got mine. The color pink is very dull not like what the picture shows. Very bummed about it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 7, 2019
Hi Lindz2313,
We're sorry to hear about your disappointment in the aesthetics of the Symmetry case for the iPhone Xs! We are proud of our vibrant and stylish designs, so we're bummed to hear about this. Our Otters would be more than happy to get you a brand-new case that we trust should provide the vibrant visuals you were expecting! Please feel free to call us at 1-855-688-7269 and we'll get you taken care of!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment in the aesthetics of the Symmetry case for the iPhone Xs! We are proud of our vibrant and stylish designs, so we're bummed to hear about this. Our Otters would be more than happy to get you a brand-new case that we trust should provide the vibrant visuals you were expecting! Please feel free to call us at 1-855-688-7269 and we'll get you taken care of!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com