Customer reviews from otterbox.com
OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Average customer rating
4.6
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
195
4 Stars
25
3 Stars
13
2 Stars
12
1 Star
4
89%of customers recommend this product.
(
209 out of
236)
Customer Reviews for OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Posted by: Lou Lou
Verified Purchase:Yes
This was recommended before and I have purchased a new phone and the case fits perfectly
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sarah
Verified Purchase:Yes
Case is heavy and the back is a solid hard plastic. There is no grip and it makes my phone more slippery than without the case at all. Also, the rubber around the face collects all of the color from my jeans. 10 min after I got the case and put in my jeans pocket it looks old and stained.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 21, 2018
Hey Sarah,
We apologize that this Symmetry series is having a hard time keeping it clean! Although our friendly Otters would be more than happy to clear up these cosmetic complications with a warranty replacement, it sounds like you might be looking for a case with a bit more traction, so to speak. Please feel welcome to follow the link below to check out the Defender series, which has an outer rubber exterior that provides additional traction. Take a peek, and don't hesitate to reach out to us at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/defender-series-screenless-edition-case/77-59464.html#prefn1=series&prefv1=Defender+Series&start=1
Sincerely,
OtterBox Customer Service Team
We apologize that this Symmetry series is having a hard time keeping it clean! Although our friendly Otters would be more than happy to clear up these cosmetic complications with a warranty replacement, it sounds like you might be looking for a case with a bit more traction, so to speak. Please feel welcome to follow the link below to check out the Defender series, which has an outer rubber exterior that provides additional traction. Take a peek, and don't hesitate to reach out to us at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/defender-series-screenless-edition-case/77-59464.html#prefn1=series&prefv1=Defender+Series&start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sidney
Verified Purchase:Yes
Not happy with the cover it is very skimpy compared to the old one
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 8, 2018
Dear Sidney,
Sorry to hear that you're feeling slightly apprehensive towards the new thin design of this Symmetry series! Rest assured - this case went through extensive testing to ensure sleek, stylish protection for your iPhone. We decided to streamline the new, updated case designs in order to provide the slimmest security possible! If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll be happy to help boost your confidence going forward!
Best,
OtterBox Customer Service Team
Sorry to hear that you're feeling slightly apprehensive towards the new thin design of this Symmetry series! Rest assured - this case went through extensive testing to ensure sleek, stylish protection for your iPhone. We decided to streamline the new, updated case designs in order to provide the slimmest security possible! If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll be happy to help boost your confidence going forward!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Techlove
Verified Purchase:Yes
Hi. I had the same case before and cracked it from dropping it. I love the case. It protects the phone, is pretty and slim.
Written by a customer while visiting otterbox.com
Posted by: Jfk60
Verified Purchase:Yes
J’ai voulu acheter la coque de la même marque que mon téléphone mais rien n’y fait : au bout de quelques mois elle s’abîme et je reviens à cette coque otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chibull17
Verified Purchase:Yes
Outstanding quality and excellent look for the iPhone X...
I hope Otterbox continues to make unique cases like this, I get compliments everywhere I go...
I hope Otterbox continues to make unique cases like this, I get compliments everywhere I go...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mara
Verified Purchase:Yes
This is an excellent iPhone Xs case. It's flexible and it protects the phone very well. The sides have a little bit of grip so that the phone is not slippery to hold. It fits the phone perfectly, and it looks very pretty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Breyass
Verified Purchase:Yes
I bought it a few weeks ago and I love it it’s think as said.. and protects the phone when dropping it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com