Customer reviews from otterbox.com
OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Average customer rating
4.6
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
195
4 Stars
25
3 Stars
13
2 Stars
12
1 Star
4
89%of customers recommend this product.
(
209 out of
236)
Customer Reviews for OtterBox - iPhone Xs & iPhone X Symmetry Series Case | Color: - Black
Posted by: Scott
Verified Purchase:Yes
This product exceeded all of my needs and expectations. Great looking. Good grip. Fit is perfectly flawless. This is my first Otterbox case and I am a real fan now.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chels
Verified Purchase:Yes
I bought this about a month ago and am super happy with my purchase. It’s slim fitting but also heavy duty which is what I wanted.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
The surface is a bit slick but it sure does seem to offer good protection for the phone which is its purpose. There are other versions that have rubber strips. My prior case was an Apple case that was a silicone rubber. It felt softer and was less prone to slipping either in your hand or on a surface that is not quite level.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jennifer LT
Verified Purchase:Yes
I wanted two things from this case. I wanted to be able to see my phone quickly, wherever I laid it around the house or in the bottom of a bag. I also wanted a good grip and to feel my phone was well protected. It delivered on both! The front rim is kind of a dark mustard color and the back is a brighter yellow— the two-tone effect is very sporty!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: hlg1789
Verified Purchase:Yes
I love the look of the case however again a week I could see cracked edges on the inside of the case. I did have one low impact drop however I've had many otter boxes in the past and never had damage so quickly.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 3, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! It's odd to hear that your case cracked, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! It's odd to hear that your case cracked, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rlopez23
Verified Purchase:Yes
Durable, slim, & affordable. Just what I needed. Great product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sarajah
Verified Purchase:Yes
The color is great and the quality of the box is superb
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Momeb
Verified Purchase:Yes
I bought this after my toddler broke off a piece from previous otterbox case. This case is one piece and definitely a better choice with little ones that steal your phone. Protects great and easy to clean. Very happy and would buy again but won’t need to because it’s otterbox :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com