Customer reviews from snowjoe.com
Sun Joe - MJ401E 14 Inch 12 Amp Home Electric Corded Push Behind Lawn Mower - Green
Average customer rating
4.6
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
189
4 Stars
58
3 Stars
12
2 Stars
3
1 Star
3
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Sun Joe - MJ401E 14 Inch 12 Amp Home Electric Corded Push Behind Lawn Mower - Green
Posted by: Greg F
from Bullhead City, AZ, United States
Verified Purchase:Yes
The lawn mower was easy to assemble, the only problem I have is the blade hits the inside of the plastic housing occasionaly while mowing not sure why.
Written by a customer while visiting snowjoe.com
Posted by: MickeyT
from Memphis, TN
Verified Purchase:Yes
I am handicapped and have had problems mowing a sharply slopped front yard even with self-start, self-propelled mower. thought I would try this small electric mower. Works great. Easy to handle on slope and no bog-down in heavy grass in area that drains several nearby yards. I can maneuver it on the slope and still easily keep my balance and actually mow the hard parts of the lawn quicker with the SunJoe. Wish I had tried this beauty years ago.
Written by a customer while visiting snowjoe.com
Posted by: Fly fishing Cat
from Arvada, CO
Verified Purchase:Yes
I’m so glad I decided to purchase this mower! I’ve got a medium grass area that I’ve moved with a push re-election mower the last 4 years, and decided I wanted to get and upgrade. Choose this mower as I needed a mower small enough to get into small tight areas, corners with a bilevel lawn. So nice with such a great neat grass cut, clippings in the collection bag, easy on off collection bag, and how nice the mower picks up leaves and cuts at the same time. I think to myself, all there’s years, my neighbors must have thought how crazy I was to have to take leaves first before pushing my reel mower, double the work when I could have been enjoying time playing in the mountains.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Cut off after 5 minutes & a little wet grass?
on September 24, 2020
Posted by: Jo83
from NC
So excited to try this & get back to mowing myself. Well-just got it this week & tried my first mow today. It cut off after 1 lane run!? Battery fully charged, nothing obstructing blades, cleaned out clippings catcher. Grass was wet but not overly so as it is a spitting kind of rain, not hard. Left it for an hour to see if it would start up as I know instructions said it may need time to reboot so to speak if 'overloaded' & still nothing. So is it only good in BONE DRY conditions? Super disappointed.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 25, 2020
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Support Team
Snow Joe + Sun Joe
Thanks,
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
The best product ever
on October 8, 2020
Posted by: Sonia Jean
from Lake Andes SD
I just love this lawn mower, for a lil lawn mower it's a beast. It mows even better than a gas metal lawn mower
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great lawn mower
on April 21, 2021
Posted by: sacetx
from DFW Areas
We have a very small backyard. Our gas powered lawn mower was an over kill. My wife found this SunJoe and it is perfect. Assembly is very easy. Adjusting the mowing height is easy and it mows great. Can't give it enough stars. Fantastic mower
Written by a customer while visiting snowjoe.com
Customer Rating
4
Does the job!
on June 14, 2021
Posted by: Kavy
from Canada
I purchased this product couple of weeks ago after some study. Since my lawn- front and back yard is not that big, I chose this tiny machine. In addition, I was looking for electric mower, so got this one.
Following are the pros and cons about this product:
Pros:
* Tiny and light weight
* Design and shape is attractive
* Blade is sharp (I have see how long does the sharpness stays)
* Detachable bag is of good size
* Noise is low while mowing
* Three settings for cutting
* Fall leaves can be crushed ( I tried by doing it just to do the experiment but not the mulch)
* Needs little space in the shed ( I have 7*7 shed)
* Warranty*
* Instructions and packaging is alright
Following are the pros and cons about this product:
Pros:
* Tiny and light weight
* Design and shape is attractive
* Blade is sharp (I have see how long does the sharpness stays)
* Detachable bag is of good size
* Noise is low while mowing
* Three settings for cutting
* Fall leaves can be crushed ( I tried by doing it just to do the experiment but not the mulch)
* Needs little space in the shed ( I have 7*7 shed)
* Warranty*
* Instructions and packaging is alright
Cons:
* Since light weight, the plastic of the body seems to be flimsy (which is quite obvious)
* Wheels are not sturdy and very light in weight
* The lock settings can be concern (even an issue): if the lawn is not plain or with lots of uneven surface, then the height setting will get moved or changed. The locking system totally relies of a simple hooking type mechanism which is the integral part of wheels and the both the rods on which wheels are attached. I would say it is not locking system, but a putting the rods in the groves ( there are three groves for each wheel.
* So, to change the settings, one can not see from top what settings do you have it or wanted to do it. You have to either tilt the mower or make it up side down to do the settings.
* Since light weight, the plastic of the body seems to be flimsy (which is quite obvious)
* Wheels are not sturdy and very light in weight
* The lock settings can be concern (even an issue): if the lawn is not plain or with lots of uneven surface, then the height setting will get moved or changed. The locking system totally relies of a simple hooking type mechanism which is the integral part of wheels and the both the rods on which wheels are attached. I would say it is not locking system, but a putting the rods in the groves ( there are three groves for each wheel.
* So, to change the settings, one can not see from top what settings do you have it or wanted to do it. You have to either tilt the mower or make it up side down to do the settings.
Overall, a good mower. Does the job. Two years warranty* upon registration. So, do the registration right away.
Thanks!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Mighty little mower!
on July 17, 2021
Posted by: The Happy Mover
from Burlington, ON
I was always miserable when I had to cut the lawn, because it was an unpleasant, cumbersome duty. I have a small (24x30 feet) backyard and two years ago I decided to buy this small lawnmower. I am now a master lawn cutter, who looks forward to cutting my lawn and do it religiously every week. This machine is so reliable, easy to use, light, easily manouverable, cuts beautifully (I now mastered the "golf course" look) - an absolute little
gem. I never had a minute of problem with it. I am most assuredly a Snow Joe fan! Do not hesitate to buy from this excellent company!
gem. I never had a minute of problem with it. I am most assuredly a Snow Joe fan! Do not hesitate to buy from this excellent company!
Written by a customer while visiting snowjoe.com