Customer reviews from snowjoe.com
Sun Joe - MJ401E 14 Inch 12 Amp Home Electric Corded Push Behind Lawn Mower - Green
Average customer rating
4.6
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
189
4 Stars
58
3 Stars
12
2 Stars
3
1 Star
3
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Sun Joe - MJ401E 14 Inch 12 Amp Home Electric Corded Push Behind Lawn Mower - Green
Posted by: jodi
from Port Richey, FL, United States
Verified Purchase:Yes
It is lite weight and easy for me to use by myself when my husband is stuck at work - I can keep up with the yard no problem
Written by a customer while visiting snowjoe.com
Posted by: neowalla
from Windsor, ON, Canada
Verified Purchase:Yes
This is our 2nd MJ401E. We gave our first one to my father in law. He grew up in another country in an urban environment and never had any grass to cut. He would be hopelessly confused with a gas mower. This unit is very light weight and easy to handle. It cuts perfectly and can bag or mulch. Having to deal with an extension cord is not as big of a deal as some think when considering an electric. We have dealt with cords on our vacuums for decades. If you can vacuum your rug, you can mow your lawn if it is small enough to warrant an electric in the first place.
The only reason I don't give 5 stars is because the height adjustment is flimsy and will get knocked out of adjustment from bouncing around the yard.
Otherwise, it's great; no gas, oil or sparkplugs to deal with. Instant on, too. No ropes to pull.
The only reason I don't give 5 stars is because the height adjustment is flimsy and will get knocked out of adjustment from bouncing around the yard.
Otherwise, it's great; no gas, oil or sparkplugs to deal with. Instant on, too. No ropes to pull.
Written by a customer while visiting snowjoe.com
Posted by: alendo
Verified Purchase:Yes
Does all it claims. Perfect for the small lawn..Grass catcher a cinch to use.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Reliable product due to excellent customer service
on October 22, 2017
Posted by: Kaye
Customer service is awesome. I've been a snow Joe owner for about 18 months. During the first year the starter stopped working. I called customer service and was sent a new lawn mower with free return shipping of the non functioning unit.
About 6 months later the wheels fell off of the new unit. I was sent 2 new wheels, but they didn't have any instructions. I tried to find another customer review for installing the wheels, but no one started specifics. I called customer service for assistance because the wheel kept falling off. My call was returned the following day and they offered to send me the two clamp washers that was missing. After receiving the part and verbal instructions from customer service, I was finally able to get the small part on. Unless you have strong fingers, (I'm a female with gel nail overlay) you'll need a few simple tools. I used a flat head screwdriver and bunt tip pliers to stretch and push the small washer onto the axle.
I also purchased a snowblower but wasn't able to use it last year due to a light winter. My decision to purchase was not only because of my satisfaction with my little "turtle" mower (lol), but because of the excellent no hassle customer service.
Written by a customer while visiting snowjoe.com
Posted by: Pete of Maryland
from Maryland
Verified Purchase:Yes
We've a steep hill in the front of our house. With our previous gas mower, it was too heavy to repeatedly push up or across the hill.
The Sun Joe MJ401E Electric Lawn Mower is light enough to be able to push around on that hill. We like the bagger as it captures the yard waste for recycling.
The Sun Joe MJ401E Electric Lawn Mower is light enough to be able to push around on that hill. We like the bagger as it captures the yard waste for recycling.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Loyal Sun Joe MJ401E Electric Lawn Mower | 14
on October 24, 2017
Posted by: Smiley
from Columbus, GA, United States
Verified Purchase:Yes
The electrical lawnmower is a great product. I am really impressed with it. It mows easy and with a great cut and the pick is exceptional.
Thank you for a durable product!
Written by a customer while visiting snowjoe.com
Posted by: Firefly3141
from Mesa, AZ, United States
Verified Purchase:Yes
I've used this twice, now and it does a great job. I have 3 very small patches of lawn (front, side, back yard), and this works great. it's lightweight, and easy to maneuver. I'm 66 and very glad to be able to mow my own yard. This probably would not be good for very tall weeds, but I didn't need it for that. I am very satisfied with my Sun Joe!
Written by a customer while visiting snowjoe.com
Posted by: Gramps
from Pocono Mts. , PA
Verified Purchase:Yes
I like the way it cuts the grass but as light as it is it really doesn't push too easy through the grass. But it does the job and I am satisfied
Written by a customer while visiting snowjoe.com