Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
2
Water spills and not enough
on December 27, 2020
Posted by: Trashyaddy
Gender:Male
This product runs down the arm if not perfect.
The amount of water is tiny.
Wont recommend it
The amount of water is tiny.
Wont recommend it
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, December 29, 2020
We are sorry to hear that you are not happy with this model. Perhaps our how-to video would be helpful. Please find the link below. The unit is designed small as it is intended more for those who travel and/or have little counter space. For those who find this to be a hassle, we recommend a counter top model.
https://youtu.be/nmni3iojwl0
https://youtu.be/nmni3iojwl0
Written by a customer while visiting waterpik.com
Posted by: Dalene
Gender:Female
Verified Purchase:Yes
I love the portable part of this as I have the regular flosser for at home.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5
Not sure how I went without it!
on December 20, 2020
Posted by: beachbum323
Gender:Female
This is a great invention. My teeth are very tight together so it is hard for me to get floss in between my teeth. This makes my mouth feel so much cleaner. You can't get this clean feeling with regular floss. My gums are visibly more healthy after using it for just a few weeks.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Cathy N
Gender:Female
Verified Purchase:Yes
If you are new using a water pick this one is a good choice.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Bill Schuck
Verified Purchase:Yes
Works as designed. I have not had it long enough to say more.
Written by a customer while visiting waterpik.com
Posted by: Mark M.
Verified Purchase:Yes
My waterpik works great. I am always amazed at the bits of food in the sink after every use. However, the batteries lasted less than a month. Is that normal?
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, December 21, 2020
Thank you for the review. The average customer will replace batteries every 6-8 weeks. How long the batteries last is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, you may want to consider a counter top model or a rechargeable unit instead.
Written by a customer while visiting waterpik.com
Customer Rating
2
Some tips fall off, water tank wouldn't stay on
on December 12, 2020
Posted by: BarryII
Gender:Male
Verified Purchase:Yes
The Pik Pocket tip that I ordered separately sometimes falls off, I think from the antibacterial mouthwash I use (active ingredient is Cetylpyridinium chloride). I was told that air bubbles can cause the tip to eject, and the mouthwash does get bubbly. Eventually, after attempting to use it several times and pouring water into the tip port, without the tip, in an attempt to clean it, the Pik Pocket tip will stay in. I read somewhere in Waterpik's literature that non-alcoholic mouthwash should work, but in my opinion, it works so poorly when the Pik Pocket tip is used due to the required cleaning procedure to prevent the tip from falling out that they should alert customers to this issue. I suggested a latch in addition to the current locking mechanism to assure the tip won't come out. Also, maybe Waterpik should consider making their own brand of non-alcoholic mouthwash without a foaming agent that will work with the Pik Pocket tip.
The requirement to line the battery cover gasket with petroleum jelly whenever the batteries are changed is annoying. Twice the cover couldn't be opened by hand even after I turned it to the right position. Maybe I needed to use more petroleum jelly those two times.
The clearest design flaw may be that the water reservoir soon became impossible to put back on. Sometimes I remove it for a good cleaning and it has to be removed to change batteries. Pressing it hard and even hitting the bottom wouldn't work at one point. Then I discovered that a plastic piece that's part of the white housing, that has to engage with the clear water reservoir, was positioned too far forward and the water reservoir couldn't be pushed in far enough to engage. I had to file down the front of that plastic piece and now it's perfect.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, December 21, 2020
We are sorry for the difficulty that you encountered with the product. We appreciate your feedback and will make sure to pass it on to our product Design Team. The unit does come with a one year warranty. If you are still having issues with the product, please let us know! You can email us at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: BeckyT
Gender:Female
Verified Purchase:Yes
So far so good my dentist recommended and I am hoping it helps with my gum health.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com