Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4.1
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
483
4 Stars
248
3 Stars
114
2 Stars
59
1 Star
67
79%of customers recommend this product.
(
623 out of
791)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Phyllis Kranz
Verified Purchase:Yes
I like this as it isn't real large and fits comfortably in my mouth.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: A. Nonny Mouse
Verified Purchase:Yes
Found this cumbersome to hold and maneuver around your mouth. The reservoir is really too small for a thorough cleaning. Although the portability is a convenience I regret not getting a bigger model.
Written by a customer while visiting waterpik.com
Posted by: Skifflife
Verified Purchase:Yes
Easy to use and works great; I like its versatility and the fact it takes up so little space.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Cams we e
Verified Purchase:Yes
I love this model of the water flosser that uses batteries because it is so much easier to take it when I travel. I do not need a place to plug in a charger and it is always ready for use when I need it.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: GKir
Verified Purchase:Yes
Water runs through quickly, but no problem to just refill and continue
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
I am not happy with this product. I had the regular Water Pik Water Flosser but thought I
would like to have one I could take if I was traveling. It is heavier than I expected.
This does not have the pressure even at the high level. Also, I purchased this on March 3rd.
Pamphlet states batteries should last for about 40 uses. I use it twice a day and batteries
ran out after 24 uses.
I am sorry that I didn’t purchase the regular one.
would like to have one I could take if I was traveling. It is heavier than I expected.
This does not have the pressure even at the high level. Also, I purchased this on March 3rd.
Pamphlet states batteries should last for about 40 uses. I use it twice a day and batteries
ran out after 24 uses.
I am sorry that I didn’t purchase the regular one.
Response from waterpik.comBy WaterPik, Product Support, March 23, 2023
Hello Margie - We are sorry you are unhappy with the model. Batteries will last about one month with once-daily use. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. This model carries a one-year warranty. Please reach out to us if you have any questions. Our number is The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. Perhaps a rechargeable or countertop model would be a better fit. The WF-02 Cordless Freedom does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Old and Happy
Verified Purchase:Yes
100% Better than the low priced rechargeable model, great upgrade.
Written by a customer while visiting waterpik.com
Posted by: AverageJoe
Verified Purchase:Yes
After using the WF-02W010 for three weeks, I think the tank needs to be a smidge bigger because it runs dry quickly. The unit must be USB rechargeable because it quickly goes through batteries. The switch is difficult to operate when it gets wet. Clearly, the engineers didn't floss with it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, May 5, 2023
Hello - Thank you for taking the time to leave a review. We're sorry that you are not happy with your purchase and will make sure to pass your feedback on to our Product Design Team. The unit is designed more for those who travel and/or have little counter space, so some users may need to refill the reservoir. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit. We do offer a 30-day moneyback guarantee. If you would like more information, please let us know! You can send an email to smreviews@waterpik.com or give us a call at (800) 525-2774.
Written by a customer while visiting waterpik.com