Battery operated/brand new and the batteries slowed and stopped not long after I got started
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, February 23, 2023
Hello Carol T - We are sorry that this happened. The unit does come with a one-year warranty. We would like to get some additional information about the issue you're experiencing and see if we can help. You can reach us at 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance.
Although I do like the unit, the profile is bigger than the box indicated. It is a rather chunky design. Battery life is extremely poor and even with great batteries, i.e., Duracell copper top/Eveready platinum it made no difference. I understand the design as to where you would add the water, but that design is also not great. I wish it either came with a cover for the pick itself and/or a small funnel to use to fill water.
Response from waterpik.comBy WaterPik, Product Support, February 23, 2023
Hello MKGG - We are sorry you are not completely satisfied with the model. It was designed for travel or small spaces. Perhaps a rechargeable or countertop model would be a better fit. The model does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. You can reach us at 1-800-525-2774. Thank you.