I have used this water flosser for about 3 weeks. It is easy to use and it will clean between your teeth really well. I told my dental hygienist that I bought this device and she was pleased but advised me to use the lower intensity at first. I have used 1 water fill on low & a little over 1 refill on high speed. It is so easy to fill and that it only takes about 15 seconds or less. I have not found anything that I would say is a down side to using this appliance.
The reservoir was too small. I had to refill it 3 times to finish the job. I really liked the OLD WaterPik with the larger reservoir.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 28, 2021
Hi Cassi - We are sorry to hear you're unhappy with the product. We stand behind the quality of our products and the warranties that accompany them. The reservoir is designed small for travel and for those who have limited counter top space. Some users may refill the reservoir more than once. The model carries a one-year warranty. If you have any questions, please call 1-800-525-2774 or send an email to smreviews@waterpik.com.
This was my first experience with Waterpik. Overall I'm satisfied with the product although the water chamber is smaller than expected and must be refilled during use for complete flossing. I also needed to change batteries within 3 weeks of purchase with twice daily use.
Response from waterpik.comBy WaterPik, Product Support, April 20, 2021
Hi RitaM - We're happy to hear you're satisfied with the WF-02 model. This model is designed to be small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once.
I enjoy the clean I'm getting. The water pressure hurt at first but after a week or so it was easy to adjust. The only issue I have is the dribble falling down over my hand and the waterpiks instead of straight into the sink.
Don't think it has enough pressure to work effectively.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 15, 2021
Hello Pame - We are sorry to hear you're unhappy with the product. The Cordless Express has a pressure of 75PSI on high. Although the pressure is not as high as our counter top models, it does not make it any less effective. The model carries a one-year warranty. If you have any questions, please contact us at (800) 525 2774. Or, send an email to smreviews@waterpik.com for assistance.