Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4.1
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
483
4 Stars
248
3 Stars
114
2 Stars
59
1 Star
67
79%of customers recommend this product.
(
623 out of
791)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Sai B
Gender:Male
Verified Purchase:Yes
The flosser works perfect. The only drawback is the battery doesn’t last longer than 30days.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, June 18, 2021
Hello Sai B - We appreciate you taking the time to leave a review. The average customer will replace the batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. If you have any questions, please call us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
1
wow.
on July 25, 2021
Posted by: Andr3a8
Gender:Female
I got my waterpik 3 days ago. I used it every morning and night for 3 days. The water stopped coming out on the 4th day. it didnt even last me a month.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 26, 2021
Hello there - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a one-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com
Customer Rating
1
worked for aobut 8 months and then died
on July 30, 2021
Posted by: tomA
Gender:Male
loved it when it was new now it just sits.. won't turn on have tried new batteries twice to no avail
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 30, 2021
Hello tomA - We are sorry to hear this happened! The WF-02 model carries a one-year warranty. We would like to get some additional information from you and open up a claim if necessary. Please reach out to us at 1-800-525-2774 or send an email to smreview@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Jetter
Verified Purchase:Yes
It works fine, but the batteries run out in less than a month with daily use.
Response from waterpik.comBy WaterPik, Product Support, August 25, 2021
Batteries will last about one month with once-daily use. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. This model carries a one-year warranty. Please reach out to us if you have any questions. Our number is 1-800-525-2774. Or you can email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
3
Like it...BUT
on September 23, 2021
Posted by: NICULisa
Gender:Female
I received my replacement today. Bought original June 2021 and it totally quit September 2021. Before it's death, the water chamber lost the ability to click into place and stay on but I was able to find a workaround. Batteries needed to be changed and opened a brand new, unexpired package and it never turned on again. Did all the recommended troubleshooting and called company and voila - a replacement. I suggest keeping your receipt and all paperwork "just in case". Company was easy to work with. Price point of this is great and I LOVE IT. I was just disappointed that it malfunctioned.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Frederic
Gender:Male
Verified Purchase:Yes
It is so handy I use it twice daily. It is compact enough to take on vacation. The reservoir is just the right size. I no longer mind water flossing.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Mary Ann L
Verified Purchase:Yes
I am in the tank for Waterpik and wonder what took me so long to discover it! I am buying more soon & giving them to my kids for Christmas!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3
Works poorly on rechargeable batteries
on October 14, 2021
Posted by: RandL
Gender:Male
I bought this and find using it twice a day it is only good for 5 to 6 days then batteries are too weak. I purchased rechargeable batteries but find they do not produce good water pressure. Too costly to buy batteries every week.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 14, 2021
We are sorry to see that you were not happy with the cordless unit. The average customer will replace batteries every 6-8 weeks. How long the batteries will last, is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend using a counter top model or a rechargeable unit. Our rechargeable cordless model do have the same pressure as our other cordless models.
Written by a customer while visiting waterpik.com