Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
489
4 Stars
249
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
628 out of
802)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
1
No Power
on May 27, 2021
Posted by: DCrabtree
Gender:Female
The unit doesn't have much power. I replace the batteries and it seems to not affect the performance. I have a rechargeable waterpik that has flossed for 2 years doing a great job, the only problem is it has leaked since new.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 28, 2021
Hello DCrabtree - We are sorry to hear you're unhappy with the product. The WF-02 model has a pressure of 75 PSI on high. Although the pressure is not as high as our counter top models, it does not make it any less effective. Your unit does carry a one-year warranty. If you have any issues or questions, please do not hesitate to contact us at 1-800-525-2774. Or, send an email to smreviews@waterpik.com/
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
I like the power and portability. It drips a little and the high power causes the reservoir to empty quickly.
Written by a customer while visiting waterpik.com
Posted by: lv-Ymale874starsgoovalue
Gender:Male
Verified Purchase:Yes
Waterpik is excellent in all but one: pulsing 'reminder' too short in not definite
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, June 3, 2021
Hello - Thank you for your feedback. We appreciate your support and will pass along your comments to our development team. Happy flossing!
Written by a customer while visiting waterpik.com
Posted by: Mz Budd
Gender:Female
Verified Purchase:Yes
Affordable + Efficient I recommend this waterpik it's easy to use and it gets the job done.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5
I love it. It gets everything out of my teeth. Tnx
on May 16, 2021
Posted by: Marina
Gender:Female
Verified Purchase:Yes
Great buy , recommend to everyone. Buy one .really
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Jbnewhampshire
Verified Purchase:Yes
Waterpik should include a tiny packet of Vaseline to seal the plug!
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hello Customer - We're sorry to hear you're unhappy with the product. The WF-02 model is backed by a one-year warranty. We'd like to get some more information about you're experience and open up a claim if needed. Please call 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
Bad Quality, Tried 2 Units Both Didn't Last
on May 12, 2021
Posted by: bwt_
Gender:Male
My first unit had the chamber not fitting problem after 1 month (also experienced by other users), I returned it to the reseller for warranty and was offered a new unit even though the reseller suggested me to handle it with care (implying the issue has nothing to do with design or product quality).
The new unit worked around 2 months, then the water pressure started to drop. I changed new batteries, tried fully charged rechargeable batteries, and even clean the internal using vinegar as suggested but it still didn't work. At the same time, I can feel the chamber's problem is coming back too.
Overall, this product simply has too many defects to deal with.
The new unit worked around 2 months, then the water pressure started to drop. I changed new batteries, tried fully charged rechargeable batteries, and even clean the internal using vinegar as suggested but it still didn't work. At the same time, I can feel the chamber's problem is coming back too.
Overall, this product simply has too many defects to deal with.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hello bwt - We're sorry to hear this has been your experience. We stand behind the quality of our products and the warranties that accompany them. The WF-02 is backed by a one-year warranty. We would like to get some information from you and open up a claim if necessary. Please send us an email at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Posted by: EugeneT
Gender:Male
Verified Purchase:Yes
I have had repeated problems with this unit. Water gets in the battery chamber. It is very difficult to close.
My wife has the larger counter top model in her bathroom. I wish I had bought one like hers. She has had it for years and loves it. I need one that does not have a curly connection between the water chamber and pik.
Thought this model would work. It does not. Ready to throw away.
My wife has the larger counter top model in her bathroom. I wish I had bought one like hers. She has had it for years and loves it. I need one that does not have a curly connection between the water chamber and pik.
Thought this model would work. It does not. Ready to throw away.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 13, 2021
Hi Eugene - We're sorry to hear this is happening! Please ensure the reservoir is emptied after use as it is not intended to store water. This model carries a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774
Written by a customer while visiting waterpik.com