Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
5
I love it. It gets everything out of my teeth. Tnx
on May 16, 2021
Posted by: Marina
Gender:Female
Verified Purchase:Yes
Great buy , recommend to everyone. Buy one .really
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Jbnewhampshire
Verified Purchase:Yes
Waterpik should include a tiny packet of Vaseline to seal the plug!
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hello Customer - We're sorry to hear you're unhappy with the product. The WF-02 model is backed by a one-year warranty. We'd like to get some more information about you're experience and open up a claim if needed. Please call 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
Bad Quality, Tried 2 Units Both Didn't Last
on May 12, 2021
Posted by: bwt_
Gender:Male
My first unit had the chamber not fitting problem after 1 month (also experienced by other users), I returned it to the reseller for warranty and was offered a new unit even though the reseller suggested me to handle it with care (implying the issue has nothing to do with design or product quality).
The new unit worked around 2 months, then the water pressure started to drop. I changed new batteries, tried fully charged rechargeable batteries, and even clean the internal using vinegar as suggested but it still didn't work. At the same time, I can feel the chamber's problem is coming back too.
Overall, this product simply has too many defects to deal with.
The new unit worked around 2 months, then the water pressure started to drop. I changed new batteries, tried fully charged rechargeable batteries, and even clean the internal using vinegar as suggested but it still didn't work. At the same time, I can feel the chamber's problem is coming back too.
Overall, this product simply has too many defects to deal with.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hello bwt - We're sorry to hear this has been your experience. We stand behind the quality of our products and the warranties that accompany them. The WF-02 is backed by a one-year warranty. We would like to get some information from you and open up a claim if necessary. Please send us an email at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Posted by: EugeneT
Gender:Male
Verified Purchase:Yes
I have had repeated problems with this unit. Water gets in the battery chamber. It is very difficult to close.
My wife has the larger counter top model in her bathroom. I wish I had bought one like hers. She has had it for years and loves it. I need one that does not have a curly connection between the water chamber and pik.
Thought this model would work. It does not. Ready to throw away.
My wife has the larger counter top model in her bathroom. I wish I had bought one like hers. She has had it for years and loves it. I need one that does not have a curly connection between the water chamber and pik.
Thought this model would work. It does not. Ready to throw away.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 13, 2021
Hi Eugene - We're sorry to hear this is happening! Please ensure the reservoir is emptied after use as it is not intended to store water. This model carries a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774
Written by a customer while visiting waterpik.com
Posted by: Portable Waterpik User
Gender:Female
Verified Purchase:Yes
Nice waterpik to use. Portable and easy to use. Only down side is the size of the water reservoir. It has to be refilled three times for me to complete cleaning my entire mouth (top, bottom, inside, outside)
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, May 10, 2021
Hi, there - We are glad the unit is working well for you and making life easier! This model is designed to be small as it is intended for those who travel and/or have little counter space. Some users may find it necessary to fill the reservoir more than once. We greatly appreciate your feedback and will make sure to pass it along to our Product Design Team.
Written by a customer while visiting waterpik.com
Customer Rating
1
it is bad it doesn’t work well after two weeks
on May 5, 2021
Posted by: aseel
Gender:Female
it was cost and useless and it broke down in a short time
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hello aseel - We are sorry to hear this happened! The WF-02 model is backed by a one-year warranty. We would like to get some additional information from you and open up a claim if necessary. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Godwin
Gender:Female
Verified Purchase:Yes
It shoots water all over. I’m bathing more than flossing.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hi Godwin - We're sorry to hear you're not completely satisfied with the product and found it difficult to use. Perhaps our how-to video would be helpful. It has great tips on how to prevent a mess. Here is a link to the short video: https://youtu.be/nmni3iojwl0
Written by a customer while visiting waterpik.com
Posted by: Valuelady
Gender:Female
Verified Purchase:Yes
I gave it 3 stars because:
Pros: size battery life
Price
Cons:
Doesn't hold enough water
Pressure is poor
Guess I got what I paid for.
Pros: size battery life
Price
Cons:
Doesn't hold enough water
Pressure is poor
Guess I got what I paid for.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, April 30, 2021
Hello there - We're sorry that not you're not completely satisfied with the WF-02 model. It has a pressure of 75PSI on high. Although the pressure is not as high as our counter top models, it does not make it any less effective. The reservoir is designed small for travel and for those who have limited counter top space. Some users may refill the reservoir more than once. If you have any further questions, please let us know! You can email us at smreviews@waterpik.com or call 1-800-525-2774.
Written by a customer while visiting waterpik.com