Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(992 Reviews)
Rating breakdown 992 reviews
5 Stars
490
4 Stars
251
3 Stars
118
2 Stars
61
1 Star
72
78%of customers recommend this product.
(
631 out of
806)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Msjay
Gender:Female
Verified Purchase:Yes
Great product for the price, a little bulky, but nice
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
wow.
on July 25, 2021
Posted by: Andr3a8
Gender:Female
I got my waterpik 3 days ago. I used it every morning and night for 3 days. The water stopped coming out on the 4th day. it didnt even last me a month.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 26, 2021
Hello there - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a one-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com
Posted by: Melissa in PA
Verified Purchase:Yes
Super easy to use, and effective! Highly recommend. I bought rechargeable batteries to go with it, which are working great.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I have not used it very often but it seems like dental floss does a little better job.
Response from waterpik.comBy WaterPik, Product Support, July 26, 2021
Hello Pat Booth - We are sorry to hear you're not completely satisfied with the WF-02 model. Our products are designed to take the place of traditional string floss. Research has proven it to be up to 50% more effective for improving gum health. Here is a link to some research. https://www.waterpik.com/oral-health/clinical-research/
Written by a customer while visiting waterpik.com
Posted by: Regin
Verified Purchase:Yes
The first time it felt a little wired but then O love it! I really use it every day!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: LillyTHF
Gender:Female
Verified Purchase:Yes
I had to get another one within 9 months - that's not good. The customer service is great though
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 28, 2021
Hello Lilly THF - We are glad to hear our team took such great care of you! The WF-02 model is backed by a one-year warranty. If you have any issues in the future, we encourage you to contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: SusanD from Boston
Gender:Female
Verified Purchase:Yes
Replaced my similar old Waterpik with this unit. The old one was about 4 years old. I had dropped it a few too many times and cracked it. It was still usable but the price was reasonable so I replaced. This new one seems a bit more powerful. The reservoir seems a bit smaller and is shaped differently. I’ve used it for a few weeks and it works great.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: A Latino
Gender:Male
Verified Purchase:Yes
First use was fine, good pressure. After that it got weaker with each use. Replaced batteries and again, first use had good pressure, then each subsequent use had less and less pressure to the water stream. Very disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 30, 2021
We are sorry to hear that you were not happy with the product. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit. If this does not apply to what you are experiencing, the unit does carry a one-year warranty. We would be happy to look into this for you and open a claim if necessary. You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com