Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(992 Reviews)
Rating breakdown 992 reviews
5 Stars
490
4 Stars
251
3 Stars
118
2 Stars
61
1 Star
72
78%of customers recommend this product.
(
631 out of
806)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: R E P
Gender:Female
Verified Purchase:Yes
I was really pleased to find this compact Waterpik that takes up so little room on the bathroom sink. It works well. My only disappointment is that it is as disposable batteries instead of rechargeable.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2
Not so great
on October 4, 2021
Posted by: Anonymous
Gender:Female
I bought this unit in February 2021 and have always bought Waterpik products. I am so disappointed. The on-off switch is difficult as is the battery compartment cap. Now I have some moldy looking stuff growing all around the cap as well as inside the water compartment.. and I removed the pic and it is growing there also. Gross. I have tried distilled water and vinegar to clean but since I can't access the inside I can't remove the gross looking stuff in there. After less than a year (7 months) I expected more. My last waterpik lasted years. Wish I had just gotten one of those again.. (sigh) I have a dental issue that requires the use of a water flossing product.. I am now at a loss as to what to do.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 18, 2021
We are so sorry for the difficulty that you have encountered with your WF-02. It is very important to remember that if you use any additives (such as mouthwash), that you fill the reservoir with clean water and run it through the unit to flush any residual mouthwash from the water pathway, after every single use. Please also keep in mind that cleaning the product, regularly, with vinegar is actually for prevention.
Here is a link to more information about using mouthwash:
https://www.waterpik.com/oral-health/product-support/articles/waterpik-mouthwash/
Here is a link to our cleaning blog with detailed cleaning instructions:
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
Here is a link to more information about using mouthwash:
https://www.waterpik.com/oral-health/product-support/articles/waterpik-mouthwash/
Here is a link to our cleaning blog with detailed cleaning instructions:
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
Written by a customer while visiting waterpik.com
Posted by: Mary Ann L
Verified Purchase:Yes
I am in the tank for Waterpik and wonder what took me so long to discover it! I am buying more soon & giving them to my kids for Christmas!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Patrick A.
Gender:Male
Verified Purchase:Yes
I bought this product to access me in my ear cleaning process. It has 2 speeds, semi- hard and hard. I wanted a waterpik whose pressure was softer.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Frederic
Gender:Male
Verified Purchase:Yes
It is so handy I use it twice daily. It is compact enough to take on vacation. The reservoir is just the right size. I no longer mind water flossing.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3
Like it...BUT
on September 23, 2021
Posted by: NICULisa
Gender:Female
I received my replacement today. Bought original June 2021 and it totally quit September 2021. Before it's death, the water chamber lost the ability to click into place and stay on but I was able to find a workaround. Batteries needed to be changed and opened a brand new, unexpired package and it never turned on again. Did all the recommended troubleshooting and called company and voila - a replacement. I suggest keeping your receipt and all paperwork "just in case". Company was easy to work with. Price point of this is great and I LOVE IT. I was just disappointed that it malfunctioned.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Sochic
Gender:Female
Verified Purchase:Yes
Battery runs out very fast and the pressure gets weak.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Sallyg
Gender:Female
Verified Purchase:Yes
This product is super user friendly and gets the job done. My teeth feel wonderful!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com