Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4.1
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
483
4 Stars
248
3 Stars
114
2 Stars
59
1 Star
67
79%of customers recommend this product.
(
623 out of
791)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Thetford
Gender:Male
Verified Purchase:Yes
This does pretty much what you would expect a water pik to do. Battery life is a little limited (they advertise 40 uses), but my biggest complaint is that the reservoir is a little small. I often have to re-fill once during use. I know this is the cheap version but another ounce or two of capacity would have gotten 5 stars.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Stopped!
on February 1, 2021
Posted by: Tom2020
Gender:Female
Almost a year old, stopped working! New batteries, not damaged, Not impressed.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, February 22, 2021
We are sorry for the issue you are having with the unit. It does come with a one-year warranty. We are here to help! Please email us at smreviews@waterpik.com or give us a call at 1-800-525-2774 to open a warranty claim.
Written by a customer while visiting waterpik.com
Posted by: 9248Elizabeth
Gender:Female
Verified Purchase:Yes
I am pleased with this replacement. The first one I ordered was defective with the attachment of the water reservoir to the main unit. When I took it off to let it dry out, it was very difficult to get it to re-attach. It seems the rubber gasket at the top was askew and therefore would not stay attached. I called up the company and explained the issue in a lengthy phone call. (Customer service was very helpful and polite.) The end result I did get a replacement and the new one is working fine after the first month.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Duaneone
Gender:Male
Verified Purchase:Yes
It’s messy, but all waterpiks are probably. The small reservoir is annoying to have to fill multiple times during each use. It is powerful, so be careful not to shoot your eye out!! It does seem to “eat” batteries. It does do the job...cleans food out of those gums quite well.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: monacr
Gender:Female
Verified Purchase:Yes
I had no idea what my brushing was leaving behind. I hate flossing but I love the water pik.
Once you get the hang of it, it is easy. I just wish it was bigger then 30 seconds.
Once you get the hang of it, it is easy. I just wish it was bigger then 30 seconds.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3
Battery life too short
on March 1, 2021
Posted by: Azzel
Gender:Female
I bought the flosser February 11, 2021 and loved it at first but in less than two weeks the batteries died and I flossed one minute once per day.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, March 7, 2021
We are so sorry that you were not happy with the product. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by how long or how often the unit is used, but by the type and quality of the batteries as well. We would like to get some more information to see if we can help. Please email us at smreviews@waterpik.com or call us at (800) 525-2774. Thank you!
Written by a customer while visiting waterpik.com
Customer Rating
1
Bad Quality, Tried 2 Units Both Didn't Last
on May 12, 2021
Posted by: bwt_
Gender:Male
My first unit had the chamber not fitting problem after 1 month (also experienced by other users), I returned it to the reseller for warranty and was offered a new unit even though the reseller suggested me to handle it with care (implying the issue has nothing to do with design or product quality).
The new unit worked around 2 months, then the water pressure started to drop. I changed new batteries, tried fully charged rechargeable batteries, and even clean the internal using vinegar as suggested but it still didn't work. At the same time, I can feel the chamber's problem is coming back too.
Overall, this product simply has too many defects to deal with.
The new unit worked around 2 months, then the water pressure started to drop. I changed new batteries, tried fully charged rechargeable batteries, and even clean the internal using vinegar as suggested but it still didn't work. At the same time, I can feel the chamber's problem is coming back too.
Overall, this product simply has too many defects to deal with.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 14, 2021
Hello bwt - We're sorry to hear this has been your experience. We stand behind the quality of our products and the warranties that accompany them. The WF-02 is backed by a one-year warranty. We would like to get some information from you and open up a claim if necessary. Please send us an email at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Jansnag
Gender:Female
Verified Purchase:Yes
Love this waterpik, size is perfect. Packs easily and lots of power for running on batteries
I would recommend this to a friend!
Written by a customer while visiting waterpik.com