Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4.1
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
483
4 Stars
248
3 Stars
114
2 Stars
59
1 Star
67
79%of customers recommend this product.
(
623 out of
791)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Jay S
Gender:Male
Verified Purchase:Yes
Fast and thorough way to floss. Could benefit from a battery low warning LED
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Disappointing product
on June 15, 2022
Posted by: rgie
Gender:Female
Cordless Waterpik(white) is disapointing on all counts. Pressure is insufficient, water capacity is insufficient; worst of all--it requires new batteries monthly! Annual added cost is laughable. I'm putting this model away and taking out my 5-year-old Waterpik for continued use (and satisfaction.)
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 16, 2022
Hello rgie - We are sorry you are disappointed with the product. It is a battery-operated unit. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. Perhaps a rechargeable or countertop model would be a better fit. The model does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. You can contact us at 1-800-525-2774 or email smreviews@waterpik.com for assistance.
Written by a customer while visiting waterpik.com
Posted by: SKNH
Gender:Male
Verified Purchase:Yes
Would prefer that the low setting was lower than it actually is. Also wish unit was smaller.
Written by a customer while visiting waterpik.com
Customer Rating
2
stopped working after 7 mths
on June 17, 2022
Posted by: PERRY22
Gender:Female
Its OK until it stops working. Battery changes don't work. This is the second Water Pik in 2 years that this has happened. Very disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, June 20, 2022
Hello PERRY22 - We are sorry you are disappointed with the product. The WF-02 model is backed by a one-year warranty and typically the units far outlive the warranty period. I would like to get some additional information from you and go over some troubleshooting with you. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Mike_F
Verified Purchase:Yes
Not enough power to provide sufficient water pressure
Response from waterpik.comBy WaterPik, Product Support, June 20, 2022
Hello Mike_F - We appreciate you taking the time to leave a review. The pressure for this model is not as powerful as our counter top models, however; this does not make it any less effective. Thanks for your feedback. We will be sure to pass it along to the rest of the team.
Written by a customer while visiting waterpik.com
Posted by: Sharon Clerkley
Gender:Female
Verified Purchase:Yes
It is very easy to use. I bought it for my son who is paralyzed on one side and only have the use of one hand. It doesn't have to stay on a charger, and he can handle it pretty easily.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: if.wishes
Verified Purchase:Yes
It doesn't hold enough water to finish even one session.
Mine also leaked when on it's side to be filled.
Mine also leaked when on it's side to be filled.
Response from waterpik.comBy WaterPik, Product Support, June 27, 2022
Hello - The WF-02 was designed small as it is intended more for those who travel and for those with little counter space. Some users may find it necessary to fill the reservoir more than once. If the reservoir is leaking, we would like to get some additional information from you. The model carries a one-year warranty, and we are happy to help and can be reached at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Jlizzard
Verified Purchase:Yes
Works pretty well. Can come on really sensitive if you aren’t careful
Written by a customer while visiting waterpik.com