Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Emily P.
Gender:Female
Verified Purchase:Yes
I ended up returning this product and going with one of the counter top models. I found the cordless one really bulky to hold, and I wasn’t a fan of how often I had to refill the tank. My new one does take up more counter space, but I don’t have to refill the tank or replace the batteries, and it’s so much easier to turn and hold the handle.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: MJ York
Gender:Female
Verified Purchase:Yes
Procrastinated using product, kind of scared. But did 1st time today, it was fun and my teeth feel whiter and brighter.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Everything is just great with the exception being, it's very difficult to impossible to get to the back of the teeth.
Written by a customer while visiting waterpik.com
Posted by: JMA212
Gender:Male
Verified Purchase:Yes
Only like 30 seconds per fill up. Cost of batteries over time will become very expensive. Returned and bought the wired/corded version which I absolutely love.
Written by a customer while visiting waterpik.com
Customer Rating
3
Loved/But Stopped Working/Replaced 2nd one stopped
on January 28, 2022
Posted by: KimG
Gender:Female
I bought this water flosser and loved it. Told my Mom about it she wanted one so I bought her one also she loved it. But.......... I had it a little under a year and it stopped working so I took it back to Meijers and they let me get a re-placement. Here I am again a little over a year and it stopped working again. I am so bummed was at Meijers last night and they do not carry this product anymore so I decided to look it up on your sight and see if there is something I can do to get it to work again? Found nothing since its been over a year (I think) you will not re-place it? I want another one but again if it stops working after a year it will be the 3rd one? I would recommend to a friend if it did not stop working. Torn by your product really did love it.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 28, 2022
Hello KimG - We are sorry this has been your experience. Waterpik stands behind the quality of our products and the warranties that accompany them. We would be happy to address your concerns. You can email me directly at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: Your friend
Verified Purchase:Yes
Excellent! I was highlights satisfied and highly recommend it!
Written by a customer while visiting waterpik.com
Posted by: oldairborne
Verified Purchase:Yes
eats up batteries . get the full size full size model
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 27, 2022
Hello oldairborne - We are sorry that you are unhappy with the product. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. Perhaps a rechargeable or countertop model would be a better fit. The WF-02 does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please call us at 1-800-525-2774 or email smreviews@waterpik.com for assistance.
Written by a customer while visiting waterpik.com
Posted by: norristowndave
Gender:Male
Verified Purchase:Yes
Love the waterpik but needing 3 batteries and they wear out quickly makes this expensive to own
Written by a customer while visiting waterpik.com