Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Ar R.
Gender:Male
Verified Purchase:Yes
I enjoyed using the Waterpik for a few weeks by recommendation of my dentist and felt my teeth were getting cleaner. However, my Waterpik randomly stopped powerfully ejecting water even though all of the parts were correctly in place. I read through all the forums online and tried everything I could. I even changed the batteries and read through the instructions, but it just couldn't be fixed. I wish I had purchased a better model.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 13, 2022
Hello Ar R - I am sorry that you're having this difficulty with the WF-02 model. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a one-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774, and we would be happy to help.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I was unable to use this product due to the water power. I was disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 13, 2022
Hello Pamela - We are sorry you were disappointed with the product. The pressure for this model is not as powerful as our counter top models, however; this does not make it any less effective. The unit does come with a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: Red1122
Gender:Female
Verified Purchase:Yes
Works better than expected. Love it! It reminds me of a dental cleaning at the dentist
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: T De
Verified Purchase:Yes
I think it does a great job. There definitely is a learning curve. I haven't really mastered it yet. I only wish I had purchased one with a tank reservoir. This one will be nice when I travel..
Written by a customer while visiting waterpik.com
Posted by: KScarlett
Gender:Female
Verified Purchase:Yes
A little harsh when the battery is fresh. Gets better as the battery runs down. There's a bit of a learning curve for a new user but getting better all the time.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: YBreedlove
Gender:Female
Verified Purchase:Yes
great water pik, works really well! Easy to use, easy to fill and doesn't take up a lot of space.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Jlizzard
Verified Purchase:Yes
Works pretty well. Can come on really sensitive if you aren’t careful
Written by a customer while visiting waterpik.com
Posted by: if.wishes
Verified Purchase:Yes
It doesn't hold enough water to finish even one session.
Mine also leaked when on it's side to be filled.
Mine also leaked when on it's side to be filled.
Response from waterpik.comBy WaterPik, Product Support, June 27, 2022
Hello - The WF-02 was designed small as it is intended more for those who travel and for those with little counter space. Some users may find it necessary to fill the reservoir more than once. If the reservoir is leaking, we would like to get some additional information from you. The model carries a one-year warranty, and we are happy to help and can be reached at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com