Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4.1
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
483
4 Stars
248
3 Stars
114
2 Stars
59
1 Star
67
79%of customers recommend this product.
(
623 out of
791)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Sochic
Gender:Female
Verified Purchase:Yes
Battery runs out very fast and the pressure gets weak.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Patrick A.
Gender:Male
Verified Purchase:Yes
I bought this product to access me in my ear cleaning process. It has 2 speeds, semi- hard and hard. I wanted a waterpik whose pressure was softer.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2
Not so great
on October 4, 2021
Posted by: Anonymous
Gender:Female
I bought this unit in February 2021 and have always bought Waterpik products. I am so disappointed. The on-off switch is difficult as is the battery compartment cap. Now I have some moldy looking stuff growing all around the cap as well as inside the water compartment.. and I removed the pic and it is growing there also. Gross. I have tried distilled water and vinegar to clean but since I can't access the inside I can't remove the gross looking stuff in there. After less than a year (7 months) I expected more. My last waterpik lasted years. Wish I had just gotten one of those again.. (sigh) I have a dental issue that requires the use of a water flossing product.. I am now at a loss as to what to do.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 18, 2021
We are so sorry for the difficulty that you have encountered with your WF-02. It is very important to remember that if you use any additives (such as mouthwash), that you fill the reservoir with clean water and run it through the unit to flush any residual mouthwash from the water pathway, after every single use. Please also keep in mind that cleaning the product, regularly, with vinegar is actually for prevention.
Here is a link to more information about using mouthwash:
https://www.waterpik.com/oral-health/product-support/articles/waterpik-mouthwash/
Here is a link to our cleaning blog with detailed cleaning instructions:
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
Here is a link to more information about using mouthwash:
https://www.waterpik.com/oral-health/product-support/articles/waterpik-mouthwash/
Here is a link to our cleaning blog with detailed cleaning instructions:
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
Written by a customer while visiting waterpik.com
Posted by: R E P
Gender:Female
Verified Purchase:Yes
I was really pleased to find this compact Waterpik that takes up so little room on the bathroom sink. It works well. My only disappointment is that it is as disposable batteries instead of rechargeable.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: BuckeyeGina
Gender:Female
Verified Purchase:Yes
I bought this for my teen who just got braces. I have 3 bridges and a lot of dental work myself. We both enjoy using this and it is great for getting food out of your teeth (especially greens) quickly. It's faster and easier than flossing (I still do that afterwards at night). My only critique is the that it's messy. Bend close to your sink so the water doesn't go everywhere.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, October 18, 2021
Thank you for taking the time to leave a great review! We appreciate your feedback and will make sure to pass your comments on to the rest of the team. There's a bit of a learning curve, but with practice, it won't take long to master your technique. Here is a link to our how-to video that will help. https://youtu.be/oijS5814cVg
Written by a customer while visiting waterpik.com
Posted by: KM Christie
Verified Purchase:Yes
I really like this unit. Small enough for travel, but works very well.
Written by a customer while visiting waterpik.com
Customer Rating
2
Waterpik Cordless Express - Poor Battery Power
on October 21, 2021
Posted by: Waterpik Cordless Express
Gender:Male
At first the Cordless Express worked well but after 2 weeks the battery power declined rapidly, which significantly reduced product performance. I would not recommend this product, purchase a rechargeable or plug-in instead.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 25, 2021
We are sorry to see that you are not happy with your new WF-02. We greatly appreciate your feedback. The average customer will replace batteries every 6-8 weeks. The type and quality of AA battery used will impact the performance. If you use the product more than once a day, or if multiple people use it, we recommend a counter top model or a rechargeable unit.
Written by a customer while visiting waterpik.com
Posted by: K. Albergottie
Gender:Female
Verified Purchase:Yes
I like my Waterpik it's just so messy to use, however I was so surprise to see all the food particles that come out of my teeth. I will definitely recommend the product to family and friends and plan to buy Waterpiks for my children.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com