It is really a good travel Waterpic. Works well and the batteries not being charge type works just fine. The unit does everything it should and the price was right. The only thing they should add is a better bag. This has to go in my wheelie when I check out and you have to assure it is all dry as the bag isn't waterproof. I started packing a ziplock to correct for that deficiency. I put the unit in the ziploc, then into the bag provided.
Written by a customer while visiting waterpik.com
Customer Rating
2
Traveling Companion
on August 17, 2021
Posted by: Boat
Gender:Male
A lifelong owner of Water Pix thought I would try a "traveling" model. Better than nothing but. I found it very cumbersome to use twisting turning vs the wand style. Hard to maneuver. The reservoir is small and very hard to clean and drain excess water out. Definitely does not have the power as my table top units. Rechargeable battery life is ok. Wished I would have never purchased a smaller ION unit to throw in the bag. I am lost each day without my Water Pik unit. They are quality. Have tried this portable a few times now but each time I use it I dont enjoy it. Cant take it back now.
The product works, but is cumbersome to use and lacks control over water flow. Once you have started the flow, the only way to interrupt it is the power slide which. I usually end up with a wet T-shirt when I use it. I regret buying this model!
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 24, 2021
We are sorry that you are having difficulty using model WF-02. There is a learning curve for new users. Here is a link to our how-to video that has great tips on how to prevent a mess: https://youtu.be/oijS5814cVg
If you are still not satisfied with the unit, we do offer a 30-day money back guarantee. For more information, please email us at smreviews@waterpik.com or call (800) 525-2774.