Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4 out of 5
4
(992 Reviews)
Open Ratings Snapshot
Rating breakdown 992 reviews
5 Stars
490
4 Stars
251
3 Stars
118
2 Stars
61
1 Star
72
78%of customers recommend this product. 
(
631 out of 806
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Customer Rating
1 out of 5
1
Terrible
on November 15, 2022
Posted by: Colleen45
Gender:Female
I have bought the same Pik twice now and they each just stop turning on randomly. I’ve changed the batteries and cleaned it and still nothing.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 16, 2022
Hello Colleen45 - We are sorry this has been your experience. The WF-02 model does carry a one-year warranty. Have you tried contacting Customer Service to troubleshoot your unit? We would be happy to look into this further for you. Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance with your unit.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Oral health
on November 13, 2022
Posted by: Jean S.
Gender:Female
Verified Purchase:Yes
I really feel/see a difference since I've been using my Waterpik😊
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Not it
on November 12, 2022
Posted by: Junk
Gender:Male
Bought it and it worked great at first. Then suddenly, it won’t turn on. I’ve changed the batteries and it still will not come on. Disappointed is an understatement
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 14, 2022
Hello Junk - We are sorry you are disappointed and having an issue with your unit. It does come with a one-year warranty. We'd like to get some additional information from you and see if we can help. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Needs a larger water capacity
on November 10, 2022
Posted by: LRT217
Gender:Female
I was very frustrated with how quickly the water chamber empties, even on the lowest setting. It takes at least 2 to 3 fills to completely floss all teeth. I like the brand and flossing action, but would not spend my money again on this configuration.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 11, 2022
Hello LRT217 - We are sorry that you are frustrated with the reservoir. Please know that the unit was designed for travel or for those with small spaces, and some users may refill the reservoir as needed. However, we do offer a 30-day moneyback guarantee. If you would like more information, you can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Portable unit
on November 9, 2022
Posted by: RDut
Gender:Male
Verified Purchase:Yes
Works well tank holds very little water and pressure from machine is quite low. It does work. Would be better if it had a rechargeable battery.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Nice gadget!
on November 8, 2022
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This is great for someone who travels frequently or has limited counter space. When my dentist recommended that I give this a try, I thought it would be a pain. It’s really not bad at all and my mouth feels cleaner!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
Disappointed
on November 8, 2022
Posted by: Red 23
Gender:Female
Verified Purchase:Yes
The hand help is not as efficient as the electric. Battery runs out fast. I may return it.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 11, 2022
Hello, Red 23 - We are sorry that you are disappointed with the WF-02 model. Batteries will last about one month with once-daily use. How long the batteries will last is not only determined by the type and quality of the battery, but also by how often the unit is used. However, we do offer a 30-day money-back guarantee. If you would like more information, you can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Battery Issue
on November 6, 2022
Posted by: Michela
Gender:Female
Verified Purchase:Yes
The battery runs out quickly. However it is amazing on the gums.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, November 8, 2022
We are sorry to hear that you are not completely satisfied with your WF-02. How long the batteries will last is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit.
Written by a customer while visiting waterpik.com
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