Although I do like the unit, the profile is bigger than the box indicated. It is a rather chunky design. Battery life is extremely poor and even with great batteries, i.e., Duracell copper top/Eveready platinum it made no difference. I understand the design as to where you would add the water, but that design is also not great. I wish it either came with a cover for the pick itself and/or a small funnel to use to fill water.
Response from waterpik.comBy WaterPik, Product Support, February 23, 2023
Hello MKGG - We are sorry you are not completely satisfied with the model. It was designed for travel or small spaces. Perhaps a rechargeable or countertop model would be a better fit. The model does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. You can reach us at 1-800-525-2774. Thank you.
Battery operated/brand new and the batteries slowed and stopped not long after I got started
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, February 23, 2023
Hello Carol T - We are sorry that this happened. The unit does come with a one-year warranty. We would like to get some additional information about the issue you're experiencing and see if we can help. You can reach us at 1-800-525-2774 or send an email to smreviews@waterpik.com for assistance.
I had my last one over 5 years. Very happy with the new design. My daughter was visiting and decided to also order one. She is hooked by how much gets cleaned out of the teeth even after brushing.