I am not happy with this product. I had the regular Water Pik Water Flosser but thought I would like to have one I could take if I was traveling. It is heavier than I expected. This does not have the pressure even at the high level. Also, I purchased this on March 3rd. Pamphlet states batteries should last for about 40 uses. I use it twice a day and batteries ran out after 24 uses. I am sorry that I didn’t purchase the regular one.
Response from waterpik.comBy WaterPik, Product Support, March 23, 2023
Hello Margie - We are sorry you are unhappy with the model. Batteries will last about one month with once-daily use. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. This model carries a one-year warranty. Please reach out to us if you have any questions. Our number is The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but also how often the unit is used. If multiple people are using the unit and/or it gets used multiple times a day, the batteries will need to be replaced more frequently. Perhaps a rechargeable or countertop model would be a better fit. The WF-02 Cordless Freedom does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
I love this model of the water flosser that uses batteries because it is so much easier to take it when I travel. I do not need a place to plug in a charger and it is always ready for use when I need it.
Found this cumbersome to hold and maneuver around your mouth. The reservoir is really too small for a thorough cleaning. Although the portability is a convenience I regret not getting a bigger model.