Nice product, great for travel. Water reservoir is small, so work fast; battery life could be better. All-in-all, it’s perfect for travel, but I prefer my rechargeable version for everyday use.
Tip broke off way too easily within 1 week after my cat knocked it over in the counter.
Response from waterpik.comBy Waterpik, Product Support, April 4, 2023
Hello RBRS - We are sorry this happened. We do actually have an easy fix for a broken jet tip and would be happy to help. Please get in touch with our team at 1-800-525-2774 or email smreviews@waterpik.com for assistance.
Recently had braces put on and it was pretty hard to floss with actual floss picks. Dentist told me water picks would be a good substitute. This pick has definitely made life easy when it comes to flossing. It gets a lot of debris out that I would have never thought would be there. Will be using this even when I am done with my braces treatment.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, April 7, 2023
Hello Dwaynenyc -Thanks for the review! Glad to hear the unit is working well for you. Be sure to try the OD-100E Orthodontic tip. It removes hard-to-reach plaque around orthodontic brackets and wires which helps clean around braces
After using the WF-02W010 for three weeks, I think the tank needs to be a smidge bigger because it runs dry quickly. The unit must be USB rechargeable because it quickly goes through batteries. The switch is difficult to operate when it gets wet. Clearly, the engineers didn't floss with it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, May 5, 2023
Hello - Thank you for taking the time to leave a review. We're sorry that you are not happy with your purchase and will make sure to pass your feedback on to our Product Design Team. The unit is designed more for those who travel and/or have little counter space, so some users may need to refill the reservoir. The average customer will replace batteries every 6-8 weeks. How long the batteries will last is not only determined by the type and quality of the battery, but how often the unit is used as well. If you use the product more than once a day or if multiple people use it, we recommend a counter top model or a rechargeable unit. We do offer a 30-day moneyback guarantee. If you would like more information, please let us know! You can send an email to smreviews@waterpik.com or give us a call at (800) 525-2774.