Customer reviews from waterpik.com
Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Average customer rating
4
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
486
4 Stars
248
3 Stars
118
2 Stars
61
1 Star
69
78%of customers recommend this product.
(
625 out of
799)
Customer Reviews for Waterpik - Cordless Express Portable Water Flosser with 2 Settings, 2 Tips, ADA Accepted - Black
Posted by: Anonymous
Verified Purchase:Yes
It is a little clumsy to use versus the regular model but it does serve it's purpose
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Greekk
Verified Purchase:Yes
I purchased this item after I had braces put on. The water pic is exactly what I needed to keep my mouth clean and fresh. The only negative is that it goes through batteries quickly.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Stopped Working After 6 Months
on May 12, 2023
Posted by: Kazzie
The water flosser worked great for about 6 months, then it stopped. I changed the batteries but to no avail. Very disappointed because it was great to use while traveling.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 16, 2023
Hello Kazzie - We are sorry that you are disappointed and the unit is no longer working. It does come with a one-year warranty. Have you tried contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: DcKAY
Verified Purchase:Yes
Portability is handy - needs a refill for a complete use on low speed (Maybe I’m slow). Looks like two weeks on a set of batteries - easy to clean up.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: krizy
Verified Purchase:Yes
Not nearly as powerful as the corded version. I was also hoping for a rechargeable battery instead of having to use AAs
Response from waterpik.comBy WaterPik, Product Support, May 19, 2023
Hello krizzy - Sorry to hear you are not completely satisfied with the WF-02. The pressure for this model is not as powerful as our counter top models, however; this does not make it any less effective. Also, you can use Alkaline batteries and NiMH rechargeable batteries with the model.
Written by a customer while visiting waterpik.com
Posted by: LeBrenda
Verified Purchase:Yes
This product is amazing I was totally impressed with how well it cleaned all the food Particles from between my teeth and my gums feel great 👍🏽 I would definitely recommend this product.
Written by a customer while visiting waterpik.com
Posted by: E & C Mitchell
Verified Purchase:Yes
We like the cordless feature but are somewhat disappointed in how quickly this device goes through batteries.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 2, 2023
Hello E & c - We are sorry you are disappointed. Batteries will last about one month with once-daily use. How long the batteries will last is not only determined by the type and quality of the battery but also by how often the unit is used. This model carries a one-year warranty. Please reach out to us if you have any questions or concerns. Our number is 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Posted by: NanaL
Verified Purchase:Yes
The battery use doesn't last long. The water doesn't flow as strong as it did after 30-days.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 4, 2023
Hello NanaL - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a one-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com